Ashbourne Heights Holiday Park

Positiv Fabulous clean well kept Park, friendly staff, easy booking in process, the place is in a Amazing place, one thing needs highlighting the ensuite pod's are not ensuite, you have your own shower and toilet but you have to come out of the pod and walk round the back to a separate unit, didn't bother me but maybe others.

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Positiv Beautiful Bell tent, clean tidy & the surrounding area is just perfect for a relaxing break. The kids enjoyed the swimming pool, super easy to book & a great added bonus.

Negativ The only thing I have to say is the quality of the mattresses in the bell tents, there more like a camping mat rather than a “mattress”. Quick trip to the range & £15 later on an air bed & we were more than happy.

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Positiv The site was nice and quiet.
Good swimming pool that was very useful when raining.
Nice local pubs for food and drink.

Negativ We asked numerous times to be placed next to our friends so that the kids could play. We were told a note had been added to our booking. We ended up in completely different fields. They had plenty of room around them but when we asked if we could switch we were told that they don't have the power to do this, only head office do.

Staff could do with being empowered to be a little flexible.

We were on a pitched tent plot which, at £68 a night, seemed very expensive for effectively a patch of grass. It wasn't much more expensive to rent a pod with ensuite.

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Positiv The pool. And the playground.

Negativ Quite a few things. There was only one hook with three pegs in the showers. Nothing to put your glasses on for example. The toilets were not clean. I think because of the many children that stayed.
What i disliked most was the lack of wifi. With the money you pay per night you would at least expect wifi. It was the most expensive stay per night that I have ever had in the whole of Europe.

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Positiv The peaceful atmosphere.
Tents were lovely and cosy.
Lovely space for the kids to play.
Food vendors were nice.
Really well stocked shop.
Lovely play area.

Negativ Swimming pool opening hours, need to be open longer.
Beds were a little hard.
Needs its own shower block/ toilets/pot washing in the field.
Such a shame campfires arent allowed 😟(best part of camping for me)

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Positiv Really lovely site! The staff were great, and everything was clean and fresh. The pods were perfect for what we needed. Our own toilet and shower were an added bonus and great for the little ones.
The kids loved the onsite park, and we did a fab walk with them via the Tissington Trail. The pool was easy to book.

Negativ It would have been lovely to be able to grab a cup of tea whilst watching the kids play in the park, and the shop was expensive, but that is to be expected. Overall, no complaints, it was a fantastic stay.

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Positiv The friendly helpful staff around the site. The bell tents where we’ll set up and clean. The whole site is clean and tidy.

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Positiv Location, friendly staff, shop, pool, small touring / camping area

Negativ Really bad phone reception and wifi only if you stood outside the shop.
Toilet block wasn't very well looked after.

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Positiv Lovely views and modern facilities, good play area.

Negativ Sloped touring pitches under trees so not much sun. Pool has to be booked, not much availability and shuts early. Toilets hardly cleaned, bins overflowing and always toilet paper on the floor. Rules not enforced, kids on electric bikes and scooters and dogs roaming off lead occasionally fighting!

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Positiv Lovely staff very friendly and helpful. There were food trucks on site to help with our meal choices it was clean and provided us with everything we needed.

Negativ The guy on the tractor at 8am on a bank holiday Monday

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