Ashbourne Heights Holiday Park

Positiv The friendly helpful staff around the site. The bell tents where we’ll set up and clean. The whole site is clean and tidy.

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Positiv Lovely views and modern facilities, good play area.

Negativ Sloped touring pitches under trees so not much sun. Pool has to be booked, not much availability and shuts early. Toilets hardly cleaned, bins overflowing and always toilet paper on the floor. Rules not enforced, kids on electric bikes and scooters and dogs roaming off lead occasionally fighting!

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Positiv Space for a pitch
Facilities were clean
Friendly Staff

Negativ Walking Distance to toilets is a short but uphill walk

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Positiv Beautiful site. This is our second stay this year. Everything is well kept.

Negativ Book in the pool.

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Positiv Location
Good play area
Small swimming pool on site

Negativ Surly staff .. not welcoming.. on arrival just told ‘it’s all on the leaflet’ when asked some basic questions
Not even a smile from staff
One porta cabin toilet block ( cladded to look nicer) bins overflowing & rubbish not removed.
Grass pitches very close together
& un even
Some disrespectful campers which didn’t help… but that’s not the sites fault

No windbreaks or gazebos allowed ( although people did use them )

Looks nice as arrive .. especially the caravans & camping pods .. but touring area felt like an afterthought

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Positiv Lovely campsite, it is very well maintained with plenty of room between tents. We camped in Dale View which was perfect for us as away from the main area but close enough to the toilets and showers.

You can have a car free day and spend all day on site making use of the park, pool and access to Tissington Trail.

Negativ Need more washing up stations for campers

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Positiv The pods were clean and offered the basic essentials for ‘camping’, along with bedding and pillows. With a 5 month old, the usual tent camping seemed too tricky, so this was a great alternative. The personal toilet/shower/sink was clean and well-kept. The grounds were well-kept and orderly. The playground was a blessing for young children and the shop on-site was handy too.

Negativ The swimming booking system doesn’t work and this isn’t made clear on the website info. You can’t book swimming until you check in, which isn’t until 4pm with camping pods but is much earlier with tents, so by the time we arrived to check in, all swimming slots were taken. I expressed my disappointment with this to the staff in reception, who did not seem too concerned or flexible, and kept just responding that this is the process in place- like this would help me explain to my 3 year old. However, by chance my sister-in-law was buying milk from the shop the next day and they had just opened another slot up for that day so we managed to get a slot. I’m not sure why this wasn’t offered when I was showing my disappointment about this but had my sister-in-law not have been in the shop at that time, we wouldn’t have known about it. It just doesn’t seem like the most effective system in place and I feel it could be reviewed.

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Positiv The park was good and the swimming pool

Negativ The toilet and shower block was dirty it smelt - no toilet roll at times - toilet shower block far away from the camping field

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Positiv Nice area with direct access to trails for walking and biking

Negativ Toilets and showers are not good. On Sunday there was no toilet roll, dirty nappies on the floor and disgusting toilets from 6am untill lunch time.
Needs better facilities for camping
Feels like camping is not a priority for this site, and main focus is static caravans

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Positiv Good location - clean facilities

Negativ Over priced for a camp sit on a hill. Very far walk to toilets, limited availability in the swimming pool and no where to get a decent coffee in the morning

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