Scoutscroft Leisure Park

Em va agradar Pricing of the pods are absolutely excellent. Considering it was twice the price of a cheap camping tent spot elsewhere, it was very good to have standing room for a change and most of all, just plenty of space. Think of it being an electric hook up with everything already there.
The shelter was very nice compared to using a tent in wet and windy storm weather. It came with a mini fridge and TV (didn't use either), quick boil kettle and a 'heater'. Bin and brush used to throw leaves and debris back outside.
Pod area get their own tap in the middle of the path.
It wasn't drafty inside at all.
A double socket for extras was handy for playing a little speaker instead of using a battery pack. The acoustics were actually pretty decent due to the ceiling shape!
This was supposed to be three people but only I used it due to the storm.
*If you like Michelin standard everything, this may not be your place of choice and help keep it for the likes of us who appreciate budget friendly, handy sites which are now very few and far between these days. Thanks.

No em va agradar Back in the day, like most campsites, this used to be for touring caravans and occasional statics with the odd motorhome. Things change. It's my understanding that most static/cabin people will use all their own facilities in comfort and the toilet blocks once used by all the tourers are left for the pods.
Like most people say, having the pods so far away from toilet facilities is a bit odd but it wouldn't be feasible to have them closer unless they're planning a huge suite revamp and the cost would be astronomical. I'm 6ft and took me 2 mins to walk the distance. I only had to use once in the pouring rain thankfully.
Both the double and the two single simple cot type beds were a little flimsy when sitting on the edges but once you lay on them, it was fine. I understand why they're like this for cleaning etc.
The heater, it wasn't a cold time but as they are not used 24/7 it took hours to warm up that pod and dry up the air inside. Maybe moving the heater away from the door to the mid area could help? Again I can see why they're at that point when built.
*Do not expect to be warm in here at 0'c.
The roller blind at the door did not have any cord/chain to use which was a pain rolling back up in the morning. It was very easy to pull down and leave down but squeezing past when entering/exiting without adding to its wear and tear was difficult.
I didn't try the WiFi as had a good enough reception on EE anyway.
As for the cleanliness, I'd say it was good for what it is, maybe a little dated looking but worn and used, not abused. Just remember all those other fancy places that charge you at least 4x as much may be using brand new and expensive gear so that is why you spend so much there.
The lack of a seat/bench inside was noted in a storm otherwise I'd have used the picnic bench outside.
Beds are not meant to be sat on.
Parking for motorcycles is not available right next to pods so may put some folk off due to this. It's a 30sec walk and you won't be able to see the bike.
*A single accessable gate to be able to push cycles in/out would be handy.

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Del gerent: Thank you so much for taking the time to leave such a detailed and balanced review. We really appreciate you sharing your experience with us, and we’re delighted to hear that you found our pods to be good value for money, particularly given the challenging weather conditions during your stay.

It’s lovely to hear that you appreciated the extra space, standing room and practical facilities within the pods. We know that having a little more comfort and shelter than a traditional tent can make a real difference, especially when the weather is wet and windy! We’re also pleased that the mini fridge, kettle, electric socket and other handy features helped make your stay a little more convenient. Your comments about the pods providing a simple, affordable alternative to traditional camping are exactly the kind of feedback we value.

We also appreciate your understanding of the facilities and the balance involved in keeping our accommodation accessible and budget-friendly. We recognise that the distance to the toilet and shower facilities may not suit everyone, particularly in poor weather, and we understand why this has been raised by other guests. While the layout of the site does present some limitations, we appreciate you taking the time to explain your experience and put this into perspective.

Thank you, too, for your honest feedback about the heating. We understand how important it is to feel comfortable when staying in colder conditions, and your comments about the time it took for the pod to warm up are helpful. The suggestion about the heater's position is also appreciated, and we’ll bear this in mind when reviewing the layout and comfort of the accommodation. We would always encourage guests to keep the outside temperature in mind when planning their stay, particularly during colder months.

Your observations about the beds, roller blind and lack of indoor seating are equally useful. We understand that these smaller details can make a difference to the overall experience, and we appreciate you highlighting them in such a constructive way. We’ll also take note of your comments regarding motorcycle parking and the suggestion for improved cycle access, as we recognise the importance of making the site as practical and accessible as possible for guests arriving with different types of transport.

We’re pleased that you found the pod clean and in good usable condition, and we appreciate your fair comments about the difference between simple, budget-friendly accommodation and more luxurious options. We believe there is a place for both, and it’s great to hear from guests who appreciate the straightforward, practical experience our site offers.

Thank you again for your visit, your thoughtful suggestions and your understanding of what we’re trying to offer. Feedback like yours helps us understand what our guests value most, as well as where there may be opportunities to improve. We hope to welcome you back again in the future, hopefully in calmer weather next time! 😊

Em va agradar Location. Heating in pods. The entertainment area however it was only open once in our three night stay. Little Fenton lighting.

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Del gerent: Thank you for your feedback. We’re glad you enjoyed the location, the heating in our pods and the entertainment area. We’re sorry that the opening times of the entertainment area were limited during your stay. We also appreciate you highlighting the issues with the mattresses and shower facilities. We take comments like these seriously and will ensure they are brought to the attention of our maintenance team. Thank you for helping us identify areas where we can improve, and we hope to welcome you back again in the future.

Em va agradar Nice bar, Dylan complex manager such a nice chap,
Premium drinks selection.

No em va agradar Pod 9, broken bed missing slats, resulting in an injury.

Reassured a manager Karen would be available on Monday morning as she needed to speak to me. No manager available, receptionist very dismissive “least nobody was injured” clearly didn’t read the accident form and receptionist states pods are going as they are past their best! Details wrote on a scrappy bit of paper on departure, no follow up call from manager Shocking!

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Del gerent: Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our bar, premium drinks selection and that Dylan made a positive impression during your stay.

However, we are very sorry to hear about the issue with the bed in Pod 9 and, more importantly, the injury you sustained. We sincerely apologise for the condition of the bed and for the disappointment caused by the way your concerns were handled during departure.

We are concerned to hear that you were expecting to speak with a manager and that no one was available, and that you have not received the follow-up you were promised. This is certainly not the level of service we aim to provide, and we understand how frustrating and upsetting this experience must have been. If you would like to contact our Head Office, the team will be able to provide you with the details of our Customer Care team so that you can discuss your experience further.

We take feedback regarding guest safety very seriously and would like to ensure your concerns are properly reviewed. Please accept our sincere apologies for the distress and inconvenience caused.

Kind regards,
Team verdant.

Em va agradar The site and entertainment venue were spotless. Food was lovely, generous portions. Staff were all very nice. We were in the camping pods. Was good to have heating, fridge, kettle and TV.

No em va agradar The opening times for the club/food. I understand that if the owners are not using it as much it can determine times. 5pm for food with no lunch/light bites options through the day. Which is a shame as the food is lovely and the venue has been done up exceptionally for Halloween. The toilets definitely need upgrading, though they were being cleaned regularly. Shower areas with black mould. Had read reviews saying toilet block was 5 minutes away from the pods. It's only like 2/3 minutes. Could do with more lighting for the nighttime trips to toilets.

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Del gerent: Thank you so much for your lovely review! We’re delighted to hear you enjoyed your break, found the site and entertainment venue spotless, and enjoyed the food and friendly service. It’s wonderful to hear that the Halloween decorations and children’s entertainment made your stay extra special.

We really appreciate your feedback regarding the food opening times, toilet and shower facilities, lighting, and pod mattresses. We’ll be sure to pass your comments on to the team so these areas can be reviewed.

Thank you again for your kind words and helpful suggestions. We’re so pleased you would consider visiting us again, and we look forward to welcoming you back for another stay, hopefully in one of our caravans next time!

Kind regards,
Team Verdant.

Em va agradar The club was nice, the staff were all nice and helpful. Drinks were reasonable. The entertainment was good, only saw 1 night. The pod was small but comfy, the pod area was neat and tidy.

No em va agradar The walk to the toilet was awful, far too far away. Especially in the pouring rain.

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Del gerent: Thank you for your feedback. We’re delighted to hear that you enjoyed the club, entertainment and the helpfulness of our staff. We’re sorry that the distance to the toilet block, especially in the rain, affected your overall experience. We appreciate you bringing this to our attention and will take your comments on board. We’re glad you enjoyed the rest of the site and thank you for taking the time to share your experience with us.

Em va agradar Excellent price, great location, helpful staff

No em va agradar Condition of the pod. A bit dated, 1 of the ladies showers ran cold, no hot water, at all, and had to wait to get into another shower ( which was hot ,)
Toilets too far from pods. We love using pods, but would not return here, even at the excellent prices.

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Del gerent: Thank you for your feedback. We’re pleased to hear you found our prices excellent, the location convenient, and our staff helpful. However, we’re sorry to hear that the condition of the pod and the issues with the shower facilities affected your stay. We appreciate you bringing these concerns to our attention and will pass your comments on to the relevant team for review. We’re also sorry that the distance to the toilets was inconvenient. Thank you for sharing your honest feedback, as it helps us identify areas where we can improve.

Em va agradar Unexpectedly ace, only booked a camping hit as a place to crash for the night be when I got there I wish I had booked longer. Nice people running a great park, recommended it to my pals as a stop on the Northumberland-Borders costal path

No em va agradar Not much really, though I’d welcome a better beer selection in the bar

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Del gerent: Good morning Steve,

We are glad you had a great stay, you will have to come for longer next time!

I will pass the beer comments onto the park, we agree you can never have too much beer .

Please let us know if you would like to book again.

Kind regards,

Team Verdant

Em va agradar Very good price and customer service.

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Del gerent: Thank you for your lovely feedback! We’re delighted to hear you were happy with our prices and customer service. We really appreciate your support and hope to serve you again soon!

Em va agradar enjoyable stay - was cozy, spacious, warm with heater on. fridge for cold items and wee tv. club for a beer next door and chippy for a takeaway open till 8pm. first time in a pod and better than expected. great value for money.

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Del gerent: Thank you so much for your fantastic review! We’re delighted to hear that your first experience staying in a pod exceeded your expectations. It’s wonderful to know you found the pod cosy, spacious and warm, and that the little extras like the fridge and TV made your stay even more comfortable.

We’re also pleased you enjoyed having the club and chippy so close by — it certainly makes things nice and convenient! 😊

Thank you for recommending us and for mentioning the great value for money. We’d love to welcome you back again for another enjoyable stay!

Em va agradar Staff are very accommodation and location is perfect.

El recomanaria als amics Hi tornaria a anar

Del gerent: Thank you for your lovely review! We’re delighted you enjoyed the location and found our staff so accommodating. We really appreciate your recommendation and look forward to welcoming you back again soon!