Lady's Mile Holiday Park

Em va agradar Great pitch size
Clean facilities and plenty of toilets/showers
Lots for the kids to do

El recomanaria als amics Hi tornaria a anar

Em va agradar Friendliness of staff, facilities available, closeness to beach, camping pitches are huge, pools are fun.

El recomanaria als amics Hi tornaria a anar

Em va agradar Entertainment
Although old everything is kept very clean

No em va agradar Lack of pressure in showers, not enough water points for tourers and tents.

El recomanaria als amics Hi tornaria a anar

Em va agradar Loved the entertainment, the rockstar guys work there socks off and always give it 100%
Loved the outch sizes and that you could pick where you wanted to be. Facilities were lovely and clean, pools were a lovely temp. Overall we had a lovely time here.
Dan was my kids favourite he was super good with my boy who's got learning disabilities.

No em va agradar The club house on some nights was really cold. I understand that the stage has to be cool for the rockstars, but it did get quite chilly at times.
The entertainment was amazing just the mics were very echoey and sometimes you couldnt hear what they was singing.

El recomanaria als amics Hi tornaria a anar

Em va agradar Good sized pitches. When you turn up you can pick which pitch you like. The reception staff was friendly with explaining all the different fields to choose from. Marquee at the top was lovely singers or entertainment every night. Walking distant to dawlish Warren.

No em va agradar None

El recomanaria als amics Hi tornaria a anar

Em va agradar The reception staff and Rhyan were lovely, and so was the pools.

No em va agradar My biggest complaint isn't the actual place itself, it's the clientele! First night, I was verbally assaulted, just for quietly cutting through the hedge opening to go to the toilet at night. The language was appalling in front of my 11-year-old son. Second night, my kids were playing tag with some other kids they'd met (9.45pm), only to be screamed at, called the C word, and told they should be in bed! They're on their holidays, not glued to a screen, doing what kids should be doing on holiday. There was a gang fight which resulted in armed police being called, the list goes on. In the end we paid an additional £400 to upgrade from camping to a caravan to get away from where we were. Granted it's not the site's fault, but nevertheless, it gave us the worst holiday we've ever had.

As for the food, don't bother. We spent over £80 on our first night to get chicken that could literally bounce off the floor, it was so rubbery. My kids even saw the kitchen staff eating food from customers' plates. That in itself is a major food hygiene concern. Then there's the 50-minute rule in the pool. You can't even book until the day itself, and if you're not online the moment bookings open at 9.30am, you can miss your preferred time slot altogether. You pay a lot of money for these holidays, and 50 minutes simply isn't enough.

I also think holiday parks need to be far more understanding when it comes to prescribed medication. I have a legally prescribed medical cannabis vape, which produces little to no smell. After someone complained, security arrived as though I'd committed a serious offence. I was then told it would be "preferred" if I took my medication off-site. In the end, I had to buy a toilet tent, set it up beside our caravan, and hide away every time I needed my medication.

That is not how anyone should be made to take legally prescribed medicine while on holiday. No one should feel embarrassed, singled out, or forced into hiding because of a treatment prescribed by their doctor. We came away to relax, grieve (my father died) and make happy memories as a family, but instead we left stressed, upset, and hugely disappointed. Sadly, despite the facilities themselves being good, the overall experience means we won't be returning or recommending this holiday park to others.

El recomanaria als amics Hi tornaria a anar

Del gerent: Thank you for taking the time to share your feedback. We're very sorry to read that your holiday did not meet your expectations, particularly as you were visiting during such a difficult time for your family.

It's lovely to hear that our reception team, Rhian, and the pools made a positive impression, and we'll be sure to pass your kind comments on to them.

We're disappointed to learn that aspects of your stay were affected by the behaviour of other guests. While we do our best to provide a safe and enjoyable environment for everyone, we're sorry that your experience was impacted in this way.

We're also sorry to hear your comments regarding the food and your swimming experience. We take all feedback seriously, and your concerns have been shared with the relevant teams so they can be reviewed.

We appreciate you bringing your experience to our attention. Although we're sorry to hear you don't feel able to return, we do genuinely value your feedback as it helps us identify where improvements can be made. We wish you and your family all the very best for the future.

Em va agradar Absolutely a lovely Clean Park. Very friendly and helpful staff. Everything there, washer's, dryers, hairdryers, showers and baths. Shop, lots of entertainment. And best of all very reasonable prices.
Would recommend

El recomanaria als amics Hi tornaria a anar

Del gerent: Thank you for taking the time to leave such a wonderful review Hayley.

We are delighted to hear you enjoyed your stay and found the park clean, well maintained and great value for money. It's especially pleasing to know our team made you feel welcome and that you enjoyed the facilities, entertainment and on-site amenities.

Thank you for your recommendation. We look forward to welcoming you back to Lady's Mile again soon! 😊

Em va agradar Loved the pools and the fact you can pick your own pitch, staff very friendly and helpful and let us change my mum’s caravan pitch to be next to us in our grass pitch. Devon schools finish for summer holidays a week after schools in Oxfordshire so was a little quitter which was nice but it got busy the day we left.

No em va agradar Seemed to be a site that traveler use to holiday on, which isn’t a bad thing necessarily but ones near us were very loud and their children cycling round the whole site until late at night being very loud even after 11pm even though there are signs for quite after 11pm. Also campers walking past our pitch daily smoking cannabis but security were out and about to stop this. Showers ok and clean but could do with a refurb. Wifi not the best and have to pay for it as mobile signal bad, only managed to pay for wifi with 3 days left due to website to do so on my mobile being glitchy.

El recomanaria als amics Hi tornaria a anar

Del gerent: Thank you for taking the time to leave your review.

We're delighted to hear you enjoyed the pools, the flexibility of choosing your own pitch, and that our friendly team were able to help your family stay together. It's great to know you had an enjoyable stay overall.

We're sorry to hear you experienced noise from some nearby guests. We ask all guests to respect our quiet hours after 11pm, and our security team patrols the park and responds to any concerns that are reported to them. We also appreciate your comments regarding the shower facilities, Wi-Fi and the website, and these will be passed on to the relevant teams for review.

Thank you again for your feedback. We hope to welcome you back to Lady's Mile again soon.

Em va agradar Camping site is good for family

El recomanaria als amics Hi tornaria a anar

Del gerent: Thank you for taking the time to leave your review Joel.

We're delighted to hear you found Lady's Mile to be a great campsite for families. We hope you had a wonderful stay and enjoyed everything the park has to offer.

Thank you for your recommendation, and we look forward to welcoming you back again soon! 😊

Em va agradar The pitches felt very private with the hedges. Loved having the use of the pools too.

No em va agradar The showers were awful, you have to keep pressing the button to get any flow and even then it trickled out, so any chance of washing hair would have been impossible!!
The pool party was very poor.

El recomanaria als amics Hi tornaria a anar

Del gerent: Thank you for taking the time to leave your review Anna.

We're delighted to hear you enjoyed the privacy of our hedged pitches and made the most of the swimming pools during your stay.

We're sorry to hear that the shower facilities and the pool party did not meet your expectations. We appreciate your feedback and will ensure your comments are passed on to the relevant teams for review.

Thank you again for your feedback, and we hope to welcome you back to Lady's Mile in the future.