Lady's Mile Holiday Park

Понравилось Lovely place great location lovely food staff very helpful will return and recommend

Не понравилось Showers need a little bit of updating shower was not very powerful no shelving in the shower toput your stuff on .had to go back and forth to get my shower gel . But was very clean

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Понравилось The staff are all super friendly and always happy. The food is really tasty and good value for money. The pitch we stayed on was massive, loads of room for our caravan Elvis, a full awning, windbreaker and the truck. The pitches are well maintained

Не понравилось I think the only thing we were disgruntled about was the paid wifi. It was pretty shocking. Kept chucking us off and the signal was quite bad, especially in the evenings.

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Понравилось Large pitches, quiet nights, great value for money, able to do laundry, Bingo if liked, mind festival to raise money for mental health music all day really good band called the bootleggars.

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От менеджера: Thank you so much for your lovely review! 😊

We’re delighted you enjoyed the spacious pitch, peaceful nights and felt your stay offered great value for money. It’s also wonderful to hear you enjoyed the Mind Festival – it was a fantastic day raising money and awareness for such an important cause, with some brilliant live music too! 🎶💚

Thank you for recommending us, and we’re so pleased to hear you’d visit again. We look forward to welcoming you back to Lady’s Mile! 😊.

Понравилось Lovely and clean with plenty of space for car and tent. Showers and toilets were really clean. The entertainment was good.

Не понравилось Food prices were really high

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От менеджера: Thank you for your lovely review Chris! 😊

We’re so pleased you enjoyed your spacious pitch and found our showers and toilets lovely and clean. It’s also great to hear you enjoyed the entertainment during your stay!

We appreciate your feedback regarding the food prices and will make sure your comments are passed on to the relevant team.

Thank you for recommending us and saying you’d visit again – we look forward to welcoming you back! 💙

Понравилось Lovely well kept site. Affordable facilities on site and well stocked shop. Free indoor and outdoor swimming, free small indoor soft play and a really good play park for kids too. Will definitely go back

Не понравилось Could do with pedestrian/zebra crossings on parts of the site particularly by the swimming pools area and the outdoor play park. Could also do with some form of speed management as some people drove as if they were on a main road

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Понравилось Nice site, kept quite clean. Good shop.

Не понравилось Taps and showers. could be a lot cleaner, the taps would go off as soon as you press the tap so washing your hands properly were a pain, showers were very low pressure and were going off shortly after pressed too, same with the wash basins.
Really dislike this on sites and the toilet facility are very important to camping and touring guests. outdoor seating could be better covered, the facility was there but when raining you had to find staff to ask them to put the cover over which seems silly, staff should be on the ball with this.

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От менеджера: Thank you for taking the time to leave us your feedback Richard. 😊

We’re pleased to hear that you enjoyed the park, found it well maintained overall and were happy with our on-site shop.

We appreciate your comments regarding the taps, showers and wash basins. We understand how important good-quality washing facilities are to our touring and camping guests, and your feedback regarding the push-button timings, water pressure and cleanliness has been acknowledged.

Thank you also for your comments regarding the covered outdoor seating. We appreciate your point that this could be managed proactively when the weather changes.

It’s great to see that you would still recommend us and visit again, and we hope to welcome you back to Lady’s Mile in the future. 💙

Понравилось The playground is okay.

Не понравилось We stayed at Lady’s Mile Holiday Park from Friday to Sunday over the bank holiday weekend, and unfortunately our experience was very disappointing.

On Friday night, from around 10pm, there were extremely loud arguments and fighting between different families on the campsite. It went on for hours and we barely managed to sleep. We hoped it was just a one-off, but Saturday night was even worse. There was more fighting between campers, this time becoming much more aggressive and violent, and the noise continued until around 2am.

What concerned us most was that there seemed to be no intervention or control from management. It honestly felt as though there were no proper nighttime rules being enforced. We were camping with children and did not feel safe or comfortable staying there.

The toilet and shower facilities were also very disappointing. They were dirty and did not feel properly cleaned or sanitised — it seemed as though they had simply been rinsed with water.
We had paid around £240 for three nights, but because of how uncomfortable and unsafe we felt, we decided to leave on Sunday morning instead of staying until Monday.

For that price, especially on a bank holiday weekend, we expected a much better standard of cleanliness, security and management. Unfortunately, based on our experience, it was not worth the money and we would not return

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От менеджера: Thank you for taking the time to share your feedback Maureen. We’re very sorry to hear that your Bank Holiday stay did not meet your expectations.

We are particularly concerned to hear about the behaviour and noise you describe. We expect all guests to behave respectfully and observe our nighttime rules, and our security team are available to respond to incidents reported during the night. We would always encourage guests to contact the team at the time so that concerns can be investigated and dealt with appropriately.

We’re also disappointed to hear your comments regarding the toilet and shower facilities. Our facilities are cleaned regularly throughout the day, and any issues brought to our attention can be addressed by our housekeeping team.

Bank Holiday weekends are amongst our busiest periods and our prices reflect the demand at these peak times, along with the facilities and entertainment available across the park. However, we appreciate that the experience you have described was not what you expected from your stay.

We’re sorry that you chose to leave a day early and would not be recommending us or visiting again.

Thank you again for your feedback.

Понравилось Everything. Clean staff were very friendly

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От менеджера: Thank you for your lovely review! 😊

We’re delighted to hear that you enjoyed everything about your stay, found the park clean and our team friendly and welcoming.

It’s wonderful to see that you would recommend us and visit again. We look forward to welcoming you back to Lady’s Mile for another enjoyable stay! 💙.

Понравилось Excellent overall

Не понравилось Paying £200 more than the next tent family if the same 2adults 2children

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От менеджера: Thank you for taking the time to leave us a review Elaine. 😊

We’re delighted to hear that you found your stay excellent overall and that you would recommend us and visit again.

We appreciate your comments regarding the difference in price compared with another family. Our prices can vary depending on a number of factors, including when the booking was made, dates of stay, pitch type and any offers available at the time of booking, so two similar bookings will very rarely be the same price.

Thank you again for your feedback, and we hope to welcome you back to Lady’s Mile soon. 💙

Понравилось Very disappointing and definitely not worth the price. We paid over £230 for three nights during the bank holiday. The campsite was overcrowded, the facilities were old, and the swimming pool was tiny.

The pitches were very steep and uneven, making it difficult to pitch our tent properly or even place our tables on a level surface. It was also very noisy at night, with people shouting and arguing and groups of teenagers gathering around the site. Some were messing around in the toilets and trying to scare people, which made us feel uncomfortable.

Far too expensive for the quality and experience. We wouldn’t stay again.

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От менеджера: Thank you for taking the time to share your feedback Sze.

We’re sorry to hear that your stay did not meet your expectations. Your booking was for four people over three nights making it just over £19 per person per night for the Bank Holiday weekend, which is naturally one of our busiest periods of the year.

We’re concerned to hear about the noise and behaviour you experienced, particularly around the toilet facilities. We do ask all guests to respect others, and our security team are available to deal with any disruptive behaviour when it is reported to us.

Lady’s Mile has both an indoor and outdoor swimming pool, and we believe both pools are adequately sized for the park and provide an enjoyable facility for our guests. Naturally, during peak periods such as Bank Holiday weekends, these facilities can be particularly popular.

Our grass pitches vary across the park, with some areas flatter than others, and guests are able to choose their preferred available pitch on arrival.

We appreciate your feedback and are disappointed to hear that, despite indicating you would recommend us and visit again, your comments suggest you would not return.