Alderford Lake

Em va agradar The amount of amenities around the site.

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Del gerent: Thank you so much for your review, Benjamin!

We are glad to hear that you enjoyed your stay. We hope to welcome you back soon!

Em va agradar Excellent proximity to the lake and its facilities

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Del gerent: Thank you so much for your review, Stephen!

We look forward to welcoming you again soon!

Em va agradar We had an absolute ball for my son's first camping trip. The site had everything we needed to make full use of the activities at the lake. Yes there is road noise which I had seen people moaning about online but I wasn't going for a week of relaxation. Our aim was adventure so we got what we paid for. All the staff are lovely and work really hard. It was lovely to see so many families pitching up at the lakeside for the day. Good old fashioned fun and no tablets in sight.

No em va agradar Toilets a bit smelly as they are essentially posh portaloos but it didn't spoil anything. If you want luxury toilet blocks, go elsewhere and stop moaning

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Del gerent: What a brilliant review – thank you! We absolutely love hearing that your son’s first camping trip was such a success and that you came for an adventure and made the most of everything Alderford has to offer.

“Good old fashioned fun and no tablets in sight” might just be one of our favourite descriptions! It’s exactly what we love seeing too – families enjoying the lake, getting outdoors and spending proper time together.

Thank you as well for the lovely comments about our team. They work incredibly hard, particularly during the busy summer months, so we’ll be sure to pass this on.

We appreciate the feedback on the toilets too. They are serviced regularly throughout the day, but we know they’re not quite the same as a permanent campsite toilet block and this is something we’re continually looking to improve.

We hope your son has caught the camping bug now and that we’ll see you all back for another adventure soon!

Em va agradar We had a great weekend, pitches are huge we got a 3 man and 5 man tent on our pitch plus a car.
No charge for an extra car which was good.
Great time around the fire pit area, took our bbq and roasted marshmallows on the fire.
Great game of football by the bel tents.
20% discount off all activities.
The new aqua park is great fun.
Can take your own SUP with a small fee for all day.
Lots of supermarkets within close by, tesco, lidl, b and m Morrisons local, pubs too, all approx a mile away from the site.
Everyone was nice and friendly.
Very clean and tidy place.

No em va agradar The fact you have to pay each day for admission into the lake, even with 20% off works out expensive for 6 people if you choose to go in every day.
Changing/ shower cubicle small space and shower wets your stuff.

A communal fridge would be a good idea

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Del gerent: ew! It’s great to hear you had a fantastic weekend with us and made the most of everything on offer. We’re especially pleased you enjoyed the generous pitch sizes, fire pit area, Aqua Park and getting out on your own SUP.

Our camper discount is there to help make activities more affordable during your stay, although we completely appreciate that costs can add up for a larger family wanting to use the lake across multiple days. Your feedback on this is really useful as we continue to review our camping offering.

Thank you also for your comments regarding the shower cubicles and the suggestion of a communal fridge – both are helpful points for us to consider as we look at ways to improve our facilities for campers.

Most importantly, we’re really pleased you found the site clean and tidy and our team friendly. We hope to welcome all six of you back for another weekend at Alderford!

Em va agradar Large pitches, location to lake, discount on lake activities,

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Del gerent: Thank you so much for your lovely review, Lee!

We hope to welcome you back to Alderford, soon.

Em va agradar Clean and pleasant, easy check in process and good camping facilities

No em va agradar High cost for swimming and activities, high cost for food and drinks. No facilities for campers to access after 4:30
It was a shame my dog wasn’t able to swim but that can’t be helped as the blue green algae was present

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Del gerent: Thank you for your feedback. It’s great to hear you found the site clean and pleasant, enjoyed the camping facilities and found the check-in process easy.

We appreciate your comments regarding pricing. Our activity prices include day admission to the lake, allowing guests to enjoy the site for the full day alongside their booked activity.

Our Café currently closes at 4:30pm, although campers are welcome to continue enjoying the campsite and designated areas after this time. We appreciate that additional evening facilities would be a welcome addition and this is something we continue to review as our camping offering develops.

Unfortunately, during your stay we did have restrictions in place due to the presence of cyanobacteria (blue-green algae), which meant dogs could not enter the water. We know this was disappointing, but their safety had to come first.

Thank you for choosing to stay with us and for taking the time to leave a review.

Em va agradar Liked the clean toilets and showers

No em va agradar Fire pit per stand would be good or a fire brick per site

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Del gerent: Thank you for such a lovely review! We’re so pleased to hear you absolutely loved your stay and enjoyed the lake and activities, as well as finding our toilets and showers clean.

Thank you also for the suggestion regarding fire pits or fire bricks for individual pitches. It’s always useful to hear ideas from our campers and is certainly something we can consider as we continue to develop the campsite.

We hope to welcome you back to Alderford again soon!

Em va agradar Everything

No em va agradar The eating facilities closed at 4

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Del gerent: Thank you so much for your lovely review, Marinha!

We hope to welcome you again soon!

Em va agradar Lovely site. Everything we needed. Easy access and helpful customer services ( through email)

No em va agradar Not anyone’s fault, but the site is right next a busy road. ( advice to bring ear plugs if you’re a light sleeper)

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Del gerent: Thank you for the lovely review! 😊 We’re really pleased you enjoyed your stay and found everything you needed, and it’s great to hear our team were helpful when you got in touch.

Thank you as well for the helpful tip for future campers regarding the road noise – ear plugs are definitely a good shout for lighter sleepers!

We hope to welcome you back to Alderford for another stay soon.

Em va agradar Cafe was nice, lake staff were friendly and patient. We were the only two tents camped for two nights of our stay. Kids loved the lake activities and had lots of space to run around on the campsite field - one sprained his ankle in one of the holes in the field, so be careful.

No em va agradar Limited camping facilities: one washing up sink for whole campsite; portaloos and showers not great. Not typical camping facilities, such as shop, ice pack refreeze, no staff on site once cafe/lake had closed early evening.
Onsite takeaway not open even though it was supposed to be on the Sunday.
Had to negotiate for a package price for lake activities as there wasn’t one available to campers surprisingly.
Campsite right next to busy dual carriageway which we didn’t realise, quite noisy but we managed.
Other campers ignoring 10pm quiet time. WiFi does not reach campsite.

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Del gerent: Thank you for taking the time to leave such detailed feedback. We’re pleased to hear the children loved the lake activities and made the most of the space, and that you found our café and lake teams friendly and helpful.

We appreciate your comments regarding the camping facilities. Our campsite is intended to offer a more simple, back-to-basics camping experience alongside everything available at Alderford during the day, but we recognise that some guests may expect additional facilities. Your feedback around washing-up facilities, WiFi coverage and activity packages for campers is particularly useful as we continue to look at ways we can improve the camping experience.

We’ll also make sure the hole you’ve mentioned in the camping field is investigated, and we hope your son’s ankle recovered quickly.

The 10pm quiet time is in place to make the campsite enjoyable for everyone, so it’s disappointing to hear this wasn’t observed by other campers during your stay. We’ll take this feedback on board alongside your comments about the Takeaway not being open as expected.

It’s great to hear that, despite these points, the children had such a good time on the lake, and we hope there were plenty of good memories from your stay at Alderford