Alderford Lake

A aimé The amount of amenities around the site.

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A aimé Excellent proximity to the lake and its facilities

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A aimé Clean and pleasant, easy check in process and good camping facilities

N'a pas aimé High cost for swimming and activities, high cost for food and drinks. No facilities for campers to access after 4:30
It was a shame my dog wasn’t able to swim but that can’t be helped as the blue green algae was present

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A aimé Liked the clean toilets and showers

N'a pas aimé Fire pit per stand would be good or a fire brick per site

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A aimé Everything

N'a pas aimé The eating facilities closed at 4

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A aimé Lovely site. Everything we needed. Easy access and helpful customer services ( through email)

N'a pas aimé Not anyone’s fault, but the site is right next a busy road. ( advice to bring ear plugs if you’re a light sleeper)

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Réponse du gestionnaire : Thank you for the lovely review! 😊 We’re really pleased you enjoyed your stay and found everything you needed, and it’s great to hear our team were helpful when you got in touch.

Thank you as well for the helpful tip for future campers regarding the road noise – ear plugs are definitely a good shout for lighter sleepers!

We hope to welcome you back to Alderford for another stay soon.

A aimé Cafe was nice, lake staff were friendly and patient. We were the only two tents camped for two nights of our stay. Kids loved the lake activities and had lots of space to run around on the campsite field - one sprained his ankle in one of the holes in the field, so be careful.

N'a pas aimé Limited camping facilities: one washing up sink for whole campsite; portaloos and showers not great. Not typical camping facilities, such as shop, ice pack refreeze, no staff on site once cafe/lake had closed early evening.
Onsite takeaway not open even though it was supposed to be on the Sunday.
Had to negotiate for a package price for lake activities as there wasn’t one available to campers surprisingly.
Campsite right next to busy dual carriageway which we didn’t realise, quite noisy but we managed.
Other campers ignoring 10pm quiet time. WiFi does not reach campsite.

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Réponse du gestionnaire : Thank you for taking the time to leave such detailed feedback. We’re pleased to hear the children loved the lake activities and made the most of the space, and that you found our café and lake teams friendly and helpful.

We appreciate your comments regarding the camping facilities. Our campsite is intended to offer a more simple, back-to-basics camping experience alongside everything available at Alderford during the day, but we recognise that some guests may expect additional facilities. Your feedback around washing-up facilities, WiFi coverage and activity packages for campers is particularly useful as we continue to look at ways we can improve the camping experience.

We’ll also make sure the hole you’ve mentioned in the camping field is investigated, and we hope your son’s ankle recovered quickly.

The 10pm quiet time is in place to make the campsite enjoyable for everyone, so it’s disappointing to hear this wasn’t observed by other campers during your stay. We’ll take this feedback on board alongside your comments about the Takeaway not being open as expected.

It’s great to hear that, despite these points, the children had such a good time on the lake, and we hope there were plenty of good memories from your stay at Alderford

A aimé Drove straight in and set up with ease. Toilets, showers, sinks and bins were close to camping pitches and clean. The large field is perfect for ball games.

N'a pas aimé Unable to go in the lake due to algae bloom which was really disappointing as this was the reason we booked, toilets smelt of urine, very noisy overnight due to busy A road.

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Réponse du gestionnaire : Thank you for taking the time to leave us a review.

We're pleased to hear you found it easy to arrive, that the facilities were close to your pitch, and that you enjoyed the large camping field.

We're sorry to hear you chose not to use the lake during your stay. At the time, we had moderate levels of naturally occurring blue-green algae, so the lake remained open with additional control measures in place, including showering after water activities and other precautions in line with our environmental management procedures. Many guests were still able to enjoy the water safely while following these measures.

Thank you also for your feedback regarding the toilets. They are cleaned regularly throughout the day, and we'll continue to monitor them closely. As we're located alongside the A41, some road noise can unfortunately be noticeable, particularly overnight.

We appreciate your feedback and hope you'll visit us again so you can enjoy everything Alderford Lake has to offer.

A aimé Great weekend! Lovely facilities.

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Réponse du gestionnaire : Thank you so much for your lovely review, we are so glad you enjoyed your weekend.

We hope to welcome you back soon!

A aimé Loved the bell tent and set up, really great for a family with young children. Picnic bench outside was super useful. Beds were really comfortable.

N'a pas aimé We adults didn't sleep that well because the tents were located near what seems a busy road with lots of traffic noise in the night. We should have brought ear plugs perhaps. The kids stayed asleep though. I will rate the location down a bit, referring to location of the bell tents. The whole site is so lovely and will definitely come again.

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Réponse du gestionnaire : Thank you for your lovely review.

We're so pleased to hear that you and your family enjoyed your stay, and that the bell tent, comfortable beds and outdoor picnic bench all helped make your trip a great one. It's wonderful to hear the children slept well too!

Thank you for your feedback regarding the traffic noise. As we're located alongside the A41, some road noise can unfortunately be noticeable, particularly during the night. We appreciate you mentioning this, as it helps set expectations for future guests.

We're delighted to hear you thought the site itself was lovely and that you'd definitely come back. We look forward to welcoming you and your family to Alderford Lake again soon!