Sandford Holiday Park

Tyckte om Very scenic, clean and tidy. Entertainment varied and good.

Tyckte inte om Food and drink prices

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Tyckte om Spacious pitch with ample room all round the area. Nice bays with dividing small hedge row. Very clean shower toilet block- absolutely spotless all weekend.

Tyckte inte om Wish the pool was open for longer hours, especially as it wasn’t school holiday- us oldies like a swim too.

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Tyckte om Spacious pitches great facilities

Tyckte inte om Little expensive

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Tyckte om Great pitch and great entertainment

Tyckte inte om Must leave by 10am on day of departure with no option to extebd an hour or two

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Från föreståndaren: Hi Sean,

Thank you for your review.

We hope to see you again soon. ^SR

Tyckte om Given a nice pitch on a quite area, shower and toilets.

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Från föreståndaren: Hi Mark,

Thank you for your honest feedback.

We hope to be able to welcome you back to one of our parks in the future. ^SR

Tyckte om Spacious pitches

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Från föreståndaren: Hi Ian,

Thank you for the fantastic review :)

We look forward to welcoming you back soon to create more amazing memories. ^JC

Tyckte om The bar and entertainment were decent. While we didn’t have children, it was clear there was effort put into engaging families, and we enjoyed some of the music and dance routines. We didn’t eat on site, so can’t comment on the food, but the bar did at least show a good selection of football, which was a plus.

Tyckte inte om We were pitched right at the very back of the park, and unfortunately the experience didn’t start well. The two closest shower and toilet blocks to our pitch were both closed or out of order, which meant quite a long walk to the nearest available facilities. To make matters worse, most of the external lighting in this area either wasn’t working or wasn’t switched on, making it difficult navigating at night.

However, the condition of the facilities (Block 2) was very disappointing. The toilets were consistently dirty, to the point where they were often unusable unless you cleaned them yourself before use. The showers were just as frustrating – although timed showers are expected on holiday parks, these only stayed on for a few seconds at a time before turning off, and the water was cold.

The grass pitch itself was decent – fairly level with some hard standing – so no major issues there.

At check-in, we were told wristbands were required, but none were provided in our welcome pack. When we queried this at reception, we were told they had simply run out, which didn’t feel very organised.

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Från föreståndaren: Hi David, thank you so much for reaching out and sharing your thoughts with us.

It’s great to hear that you enjoyed the entertainment options available during your stay—our team works hard to provide a fun experience for all our guests. However, I’m truly sorry to learn that not every aspect of your visit met your expectations. Your detailed feedback is incredibly valuable to us, and I want to assure you that your comments will be passed on to the relevant teams for further review and action.

Regarding the location of your pitch and the facilities that were out of use, I will make sure to follow up with our touring and camping team to address these concerns directly. We are also looking into the maintenance of our toilet and shower facilities to ensure improvements are made. We really appreciate you bringing these matters to our attention, as it helps us to enhance the experience for all future guests. I hope that, despite these issues, you still found aspects of your stay enjoyable and that we can welcome you back for an even better experience next time. ^AB

Tyckte om Loved the tent and the parks location for exploring the area

Tyckte inte om To close to the noisey touring pitches

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Från föreståndaren: Good afternoon Gary,

Thank you for taking the time to leave your review following your recent stay.

I’m really pleased to hear you loved the safari tent and the park’s location, and it’s great to know our team made a positive impression — I’ll be sure to pass your kind comments on to them.

I’m sorry to read that the noise from the nearby touring pitches impacted your stay, as we appreciate how important a peaceful environment is when you’re away. I’m also grateful for you highlighting the dripping tap and leak around the tent, and this will be passed to our maintenance team to be looked into as a priority.

Thank you again for your feedback, and we do hope to welcome you back in the future. ^EC

Tyckte om Space for motorhome was ok

Tyckte inte om Showers I could not use - children turning on showers leaving toilet tissue on floor
I have a stoma had to rely to change in motorhome as messy toilets poo round seat, toilets blocked with tissue and poo I was worried re infection not clean or what I was expecting

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Från föreståndaren: Good afternoon,

Thank you for taking the time to share your feedback following your recent stay.

I’m pleased to hear that the space for your motorhome was suitable, however I am very sorry to read about your experience with the shower and toilet facilities. The cleanliness and upkeep of these areas is extremely important, and what you have described is not the standard we expect for our guests. I completely understand your concerns, particularly given your personal circumstances, and I’m sorry for the discomfort and worry this caused during your stay.

Your comments regarding the behaviour within the facilities and the response you received from the team have been noted and will be raised with the park management team, as this should not be considered acceptable.

I can see you have contacted us directly, and I do hope this is responded to promptly so your concerns can be addressed fully.

Thank you again for bringing this to our attention. ^EC

Tyckte om Helpful and mainly happy staff. Ease of arrival. Level reasonable size pitch. Many activities available but all the same as the last 3 years I’ve been to Parkdean here and West Bay

Tyckte inte om Insistence on providing my biometrics before arrival. I was told I wouldn’t get in if I didn’t do it online even though I had paid. If I wasnt going to disappoint my grandchildren I wouldn’t have come to the park. Lack of cleanliness. Everywhere looked a bit tired and unkempt, although litter was minimal and grass and bushes fairly well maintained.

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Från föreståndaren: Thanks so much for taking the time to share your thoughts with us. It’s great to hear that you found our team helpful and that your check-in experience was smooth and easy. We strive to make every step of your holiday as stress-free as possible, so your feedback means a lot.

As a family holiday provider, we’re dedicated to creating a safe and enjoyable environment for all our Owners and Guests at Parkdean Resorts. To help with this, we have various measures in place, including ID checks which may be requested before arrival. We understand that this might feel like an extra step, but we are committed to making these checks as quick and straightforward as possible, so you can spend more time relaxing and enjoying your holiday with us.

We really hope that this process won’t discourage you from choosing us for your future holidays.

It’s also lovely to hear your positive comments about the upkeep of the park and how well the greenery is maintained. Our team works very hard to keep the park looking its best, and it’s wonderful to know their efforts are appreciated by our guests. Thank you again for your valuable feedback. ^AB