Sandford Holiday Park

A aimé overall the camp was ok.the pitch was perfect.
most staff were very friendly. it seemed clean and maintained well
hourly bus routes to Poole and swanage.
it seems a very good place for families

N'a pas aimé right. I do realise it wasn't main season, but, on a heatwave Sunday afternoon who decided to shut the swimming pools?????
I come out of the showbar after bingo (20:10) to find the shop shut (well ok) the fish and chip shop shut and the only open fast food chicken shop, out of chicken.
where did the roofing nail come from that went through my sandal while walking along a main walkway????
only a little gripe but I was travelling alone for an event in poole, there really wasn't a pub. there was a showbar, (nice) and there restaurant / costa / bar but no real 'away from kids' place for adults. I know its a kids place really but this is the third park dean I have stayed at the others had one.

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Réponse du gestionnaire : Hi Nigel, Thank you for taking the time to leave such detailed feedback.

We're pleased to hear that you found your pitch perfect, our team friendly, and the park clean and well maintained. It's also great to know you appreciated our location and transport links, and that you feel the park is well suited to families.

We're sorry that some aspects of your stay fell short of expectations. We appreciate your comments regarding the swimming pool opening, the limited food options available in the evening, and the lack of an adults-only social space. We're especially concerned to hear about the roofing nail you encountered on one of our walkways. Guest safety is extremely important to us, and we will ensure this feedback is shared with our maintenance team for investigation.

Thank you again for your valuable feedback. It helps us identify where we can improve, and we hope to have the opportunity to welcome you back for a better experience in the future.
^EC

A aimé Cleanliness of site. Friendly staff and many uniformed staff on duty every day.

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Réponse du gestionnaire : Hello,

Thanks for the amazing review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We cant wait for you to come back and see us again soon. ^JC

A aimé Size of pitch was great on touring site especially as we have large motorhome. Good bus access to Poole/ Wareham and swanage.

N'a pas aimé Cleanliness of toilet/showers was poor. Although it states no e scooters, this is not enforced although many security patrols were seen during our stay. Although we didn’t have any children with us I feel the prices of the activities were too high

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Réponse du gestionnaire : Hi Simon,

Thank you for taking the time to share your feedback. We are sorry to hear that your holiday did not meet your expectations, as we always want our guests to leave with happy memories of their stay.

We appreciate you bringing your concerns to our attention, and your comments will be shared with the relevant teams as part of our ongoing efforts to improve the experience we provide. ^JC

A aimé Value for money, toilet/shower block is dated but very clean

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Réponse du gestionnaire : Hi David, Thank you for your review.

We’re pleased to hear you found us good value for money and that you found the toilet and shower block clean. We appreciate your feedback regarding the facilities being a little dated and will ensure this is shared with the team for future improvement. We hope to welcome you back again soon. ^EC

A aimé Location, friendly, something for everyone. Toilets and showers clean and nice. All good

N'a pas aimé Dog field could be bigger as there is space. E Scooters supposed to be banned but were zooming about .

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Réponse du gestionnaire : Hi there, Thank you for your lovely review.

We're delighted to hear that you enjoyed your stay and found the site to be great value. It's wonderful to know you appreciated our location, the range of facilities available, and that the toilets and showers were clean and well maintained.

We also appreciate your feedback regarding the dog walking area. We will take your comments on board as we continue to look at ways to improve the facilities available for our four-legged guests.

Regarding e-scooters, we do have guidelines in place and we ask all guests to follow the park rules to help keep everyone safe and ensure an enjoyable stay for all. We appreciate you bringing this to our attention and will continue to monitor this.

Thank you again for your kind words, and we hope to welcome you back again soon. ^EC

A aimé The facilities & amenities

N'a pas aimé The fact the loos in the campsite aren't great on flushing.

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Réponse du gestionnaire : Hi Emily,

Thank you for your review.

We hope to see you again soon. ^SR

A aimé Quick check in
Toilets/ showers
Bus stop outside

N'a pas aimé Pool
Not open on a very hot 30 + degree heat!!
Signs saying-no e scooters but we’re ignored
Shop that served camping closed 3pm
Wi-Fi rubbish

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Réponse du gestionnaire : Hi Michael, Thank you for taking the time to share your feedback.

We're pleased to hear that you enjoyed our quick check-in process, the toilet and shower facilities, and the convenience of having a bus stop right outside the park.

We're sorry that some aspects of your stay did not meet your expectations. We appreciate your comments regarding the swimming pool, e-scooter rule enforcement, shop opening hours, and Wi-Fi. Guest feedback is invaluable in helping us identify where improvements can be made, and we will ensure your comments are shared with the relevant teams for review.

Thank you again for your review. We hope to have the opportunity to welcome you back for an even better experience in the future.

A aimé The overall setup with facilities and restaurant was really good. It was a busy weekend but everything went down well with access to everything available and the staff were great.

N'a pas aimé The showers and ablutions were in a off state and really need a revamp. The luke warm showers were the pits for me I can't understand the saving from warm to hot .... so unnecessary. The wifi too was terrible without anybooister in a major Park like this is insane in 2026. They do it throughout Ireland but perhaps we are behind in technology but I believe it's just "cheap"

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Réponse du gestionnaire : Hi Jim, thank you for taking the time to leave your review.
We’re pleased to hear you found the overall setup, facilities, restaurant, and team to be good, especially during a busy weekend. We’re sorry to hear that certain aspects of your stay did not meet expectations, particularly the shower temperatures, the condition of the ablution facilities, and the WiFi connectivity. Your comments are noted and will be shared with the relevant teams as part of ongoing improvements. We appreciate your feedback and hope to welcome you back again in the future. ^EC

A aimé We loved the site perfect

N'a pas aimé With all the places available we was placed on 201 wright under trees no sun at all. And the person next to us had spread out so far we had to drive in to pitch and place ourselves further under trees in order to get in. We had a good ten empty spots around us 😩😩😩

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Réponse du gestionnaire : Hi Norma,

Thank you for taking the time to share your feedback with us today, we really appreciate and value your comments. We hope to see you again soon. ^JC

A aimé Very organised on checkin, pitches are a good size, facilities are clean and amenities are great

N'a pas aimé Dogs are not allowed in the show bar and didn’t want to leave them in the tent/van so didn’t get chance to see the entertainment

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Réponse du gestionnaire : Hi James,

Thank you for the fantastic review, this does mean so much to us. We look forward to welcoming you back soon to create more amazing memories. ^JC