Sandford Holiday Park

A aimé Good clean well maintained shower & toilet facilities. We were on an electric pitch these had a hedge on three sides giving shelter and privacy. There were a variety of food outlets and a well stocked shop for food. There is a large outdoor pool with lifeguards.

N'a pas aimé The pool does shut at 5pm which in July seemed a little early

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Réponse du gestionnaire : Hi there,

Thank you for taking the time to share your feedback with us.

We hope to be able to welcome you back in the future. ^SR

A aimé Nothing

N'a pas aimé Touring pitch was what seemed like ash and dirt mixed together
Pitch was constantly in the shade due to the amount of trees around the pitch
People kept using the pitch as a short cut to get to the toilets which meant they walked along side our Touring caravan and kept looking in
Didn't see anyone cleaning the toilet block at anytime during the day
Should have been there for the week but lasted 24 hours before we decided to pack up and book on another site

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Réponse du gestionnaire : Hi there,

We are truly sorry to hear about your stay with us.

Please be assured that your comments will be shared with the relevant teams for internal review.

We hope to be able to welcome you back to one of our parks in the future. ^SR

A aimé All good very nice please

N'a pas aimé Limited time on the swimming pool

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Réponse du gestionnaire : Hi there,

Thanks for the great review!

We hope to see you again soon. ^SR

A aimé A great site with lots of activities, good outdoor pool
Good cafe with reasonable prices

N'a pas aimé Pool opening hours esp being closed sunday afternoon.
Toilets & showers not clean and two of women's toilets were broken
Oir pitch was awful, no grass or hedge as promised on website, just stoney ground. We asked to be moved closer to family but was told there were no spaces but there were several vacant plots.

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Réponse du gestionnaire : Hi Pete,

Thank you for your review.

We apologise for any disappointment caused during your stay.

Please be assured that your feedback will be shared with the relevant teams for internal review.

We hope to be able to welcome you back in the future. ^SR

A aimé Best Camping we’ve ever been to,lots of activities for children.

N'a pas aimé Thank the pool was closed on Sunday but we went to the beach instead .

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Réponse du gestionnaire : Hi Anamaria,

Thank you for your fantastic review.

We're delighted to hear that you had such a great stay and that you rated us as the best camping experience you've had. It's wonderful to know that your family enjoyed the range of activities available for children.

We're sorry that the pool was closed on the Sunday during your visit. We appreciate your understanding and are pleased that you were still able to enjoy a trip to the beach and make the most of your time away.

Thank you again for your kind words. We hope to welcome you and your family back for another memorable stay soon.
^EC

A aimé The facilities for the kids.

N'a pas aimé Poor management of the camping sites, we book a space for 7 people, when we arrived the neighbouring tents had been erected outside of their pitch limits which meant there was no way we were able to pitch the tent we needed. Luckily three of the party had to cancel and we had a small festival tent with us which we used in the tiny space.

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Réponse du gestionnaire : Hi Neil,

Thank you for taking the time to share your feedback.

We're pleased to hear that you and your family enjoyed the facilities available for children. We know how important it is for families to have plenty to do during their stay.

We're sorry to hear about the issues you experienced with the pitch allocation and the space available on arrival. We understand how disappointing this must have been, especially when you had booked a pitch suitable for a larger group and tent setup. Our teams work hard to ensure pitches are used appropriately, and we will share your comments with the park team so they can review how pitch boundaries are managed.

We appreciate you bringing this to our attention, and we're sorry that this affected your overall experience. We hope to have the opportunity to provide a better experience should you decide to visit us again in the future. ^EC

A aimé Touring pitches were great plenty of room to park and hook up

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Réponse du gestionnaire : Hi Nicola, Thank you for taking the time to leave us your feedback.

We're pleased to hear that you enjoyed your stay and found the touring pitches spacious, with plenty of room for parking and connecting your electric hook-up.

We appreciate your recommendation and are delighted that you would consider visiting again. We look forward to welcoming you back for another enjoyable stay.

A aimé Lovely well kept park nice location

N'a pas aimé Out door pool closed really hot day 80 plus no reason given probably say need x number of life guards,if so why not close indoor pool lots of shower blocks not all have hot water

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Réponse du gestionnaire : Hi Michael, Thank you for taking the time to leave us your feedback.

We're pleased to hear that you enjoyed our well-kept park and its lovely location. It's also great to know you appreciated the choice of food options available during your stay.

We're sorry to hear that the outdoor pool being closed impacted your visit, especially during such warm weather. We understand how disappointing this can be when guests are looking forward to enjoying the facilities, and we appreciate your comments regarding communication around closures. We will share your feedback with the park team.

We're also sorry to hear that you experienced issues with hot water in some of the shower blocks. Our facilities team will be made aware so this can be reviewed.

Thank you again for your feedback. We appreciate you highlighting both the positives and areas where we can improve, and we hope to welcome you back for a more enjoyable stay in the future. ^EC

A aimé Great

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Réponse du gestionnaire : Hi there,

Thank you for the fantastic review, this means so much to us. We look forward to welcoming you back soon to create more amazing memories. ^JC

A aimé Park was great, all staff friendly

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Réponse du gestionnaire : Hi Felicity,

Thanks for the amazing review, Our team work hard to make sure all guests enjoy their time with us so we are happy to hear we hit the mark for you. Hopefully you will come back and see us again soon. ^JC