Ruda Holiday Park

When we were finally given a pitch it was convenient and pleasant

Upon arrival we were made to wait in the car park while they tried to find our booking. Stating that they hadn’t been given a pitch number by pitchup!! We were left wondering if we had facilities that night. We did have all relevant paperwork. Finally after at least 1/2 hour we where guided to the site for motor homes and told to take our pick of a spot, there were plenty to choose from so why all the fuss about our booking and they didn’t know the pitch number. Once settled in we then had someone knock on our door disturbing us to ask for our details.

Quietness, orderly neat pitches , clearly marked. Proximity to beach.

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Proximity to beach

Toilet block (though being unused due to Covid) looked as though it would be “interesting” during normal, peak, periods.

Staff seemed honestly clueless to most things. Not sure if they were new and untrained or simply lacking any usefulness but took 10-15 minutes to do a 20 second job numerous times.

On-site shop, Nisa, closed at 6pm... weird(!).

Facilities (bar/restaurant etc) very aged and in desperate need of renovating / upgrades.

Short walk to the beach, lovely little park, lots of grass to play football etc by the park

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Ok

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Distance to the beach

Unable to get in anywhere for activities etc all fully booked. It was a busy time during half term and I know we were only staying for a couple of nights but my 5 year old was bored. The only entertainment was heading to the beach and enjoying the surroundings

Friendly staff in restaurants and clubhouse

Swimming pool was terrible absolutely freezing for our one year old and six year old and then expected to literally towel dry them and go outside like that over to our tent not impressed at all. Pool staff were rude especially when people were complaining. Electrics went off on our field. Toilet and shower blocks need updating cobwebs etc.

Club house and restaurant close to beach

Swimming pool was terrible , we booked slots for the evening , with my one year old n six year old plus my mother in law came and her family with her one year old got told was little bit colder than normal but it was absolutely freezing, we wasn't even in there five minutes then we couldn't take them down to get them dry we had to dry ourselves by poolside then go out into the freezing cold with just towels with two one year olds not impressed at all I get all change cos of the coronavirus but that is so bad so many people were complaining.

Stuck in the mud asked if we coud move due to wind and swamped outside of my tent told no .electrics all fused and went off .Went swimming on the evening as only available time pool was freezing and my son of 1year was shivering and we stayed 5minutes plus all doors open staff rude about kids getting him dressed. Toilets were filthy underneath seat. We slept in the carparkin the van.

As above gone down hill drastically

Great location by the sea. Really helpful and friendly staff. Facilities good and very clean.

Please DON'T enlarge the number of units on the park. You will ruin the area and overcrowd the facilities.