Dolswydd Caravan Park

Понравилось Plenty of room for our tent and water and electric right next to us. Extremely clean site with the shower block and rubbish being cleaned quite a few times a day.

Не понравилось Only 1 shower in the shower block, could do with another one or two so you don't have to wait for one to become free. No wifi for younger children

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Понравилось Lovely clean beautiful site

Не понравилось Nothing not to like

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Понравилось Beautiful position next to the river
Next door to the pub

Не понравилось Leaving

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От менеджера: Thank you, we are so pleased you had a nice time.

Понравилось Lovely site, some stunning views around the area.. toilet block clean and no push button shower!..pub at the end of the site is brilliant and very friendly, 02 signal was fine .. can't wait to come back!

Не понравилось No fault of the campsite there's building work going on so beware, weekend was fine

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От менеджера: Thanks for visiting again. You had a lovely weekend for it.
The building work in the village is unfortunate and very out of our control. We have requested nicely that they keep the noise down.

Понравилось The site is ideal for those who want a quiet relaxed break, the site amenities were excellent and well maintained..I would recommend this place anytime.

Не понравилось Only downside was poor signal

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От менеджера: Thank you for visiting, we are pleased you had a nice time.

Понравилось Hard standing pitch on a small family run site. Great base for visiting area.

Не понравилось Shower block was not heated and very cold in April. Water pressure very weak.
The bathroom had one strip light above the 3 loos but little light reached the shower end.

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От менеджера: Thank you for your feedback. We are sorry to hear that you did not enjoy your stay.

However, we would like to clarify several points. Our listing does not state that the facilities are heated or that Wi-Fi is available, and your visit took place in April, a very cold week in April. The facilities block was cleaned twice daily throughout your stay, and for most of that time you were the only guests using it.

Each time you contacted us, we responded within approximately 10 minutes, despite also managing other work commitments. We also made it clear that if you experienced any issues, such as low water pressure, we would attend promptly to resolve them. Other guests also helped you with tv signal.
You requested to be able to leave the caravan for longer on your departure day and we were only too happy to oblige. We are sorry we could not have done more for you.

Given the level of responsiveness and support provided, we believe we delivered an appropriate standard of customer service. We are therefore disappointed that this was not reflected in your experience.

Понравилось Good sized pitches
Hot shower
Clean facilities
Views are just beautiful
Saw some beautiful kites
Lovely to be on a working farm.
Lovely host

Не понравилось Pitch 32 as you are in the heart of nature and this is no reflection on the site.
Just be careful of the mice as they chewed a hole in our tent. Easier to go closer to the pitch 33 sign.
Wouldn't want any harm to come to them at the end of the day we are pitching onto of their home.

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От менеджера: Thank you for visiting us and for taking the time to leave a review—we are genuinely pleased to hear you had an enjoyable stay.

That said, we must admit to a touch of disappointment that the points listed under “dislikes” weren’t mentioned to us during your visit. We would have been more than happy to assist, including helping you move to another pitch. While pitch 33 doesn’t have an electric hook-up, we certainly wouldn’t have minded you relocating nearby had we known—especially as you had the entire area to yourselves.

We also appreciate you noting the presence of field mice nesting in the area—what a lovely bit of nature to encounter. We’ll make sure their little home is safely cordoned off so they come to no harm. That said, it would have been very helpful to know at the time so we could have ensured no one else set up in that spot.

Thank you again for your feedback—we do value it, even if we’d have preferred the opportunity to address things while you were still with us.

Понравилось Lovely location, beautiful views, spacious pitch

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От менеджера: Thank you for visiting, we are pleased you enjoyed your stay.

Понравилось Nice friendly place. Great pitches

Не понравилось Nothing

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От менеджера: Thank you, we are please you enjoyed your stay.

Понравилось Great value for money.
Great food and the pub less than 10 min walk away

Не понравилось Only one shower
Nothing else nearby in the village except from the pub

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От менеджера: Thank you for visiting. It is a shame there are no services in the village. Years ago, Penybont had a post office and shop as well as blacksmiths, livestock auction and even a Midland bank. Crossgates is only 2 miles away and has a shop at the garage, which are listed on the website and also in the information that we email out to everyone before they arrive.
We are pleased you enjoyed your stay.