Thorpe Farm Centre

Понравилось Love the stay staff very helpful

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Понравилось Good size pitch,next to tap,

Не понравилось Long way from elson waste point and grey water,difficult when full dragging it over gravel,bit of litter from people
Noisy

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От менеджера: Thank you for taking the time to leave us a review. We're pleased to hear you were happy with the size of your pitch and its convenient location next to the water tap. We appreciate your feedback and will share your comments with the team as we continue to improve the experience for all of our guests. We hope to welcome you back to Thorpe Farm again in the future.

Понравилось Nice small site very clean

Не понравилось Tents are next to the 66 no sleep what so ever due to the traffic noise so we cut our holiday short and came home 2 days early very disappointed

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От менеджера: Thank you for taking the time to leave us a review. We're pleased to hear you found our site clean and enjoyed the peaceful atmosphere on site.

We're very sorry to hear that the road noise affected your stay and that you chose to leave early. We wish we'd had the opportunity to speak with you during your visit, as we would have been happy to discuss your concerns at the time.

We do our best to ensure guests are aware of the location of our pitches before they arrive, including their proximity to the A66, so they can make an informed decision before booking.

Thank you again for your feedback. We hope you might consider staying with us again in the future and give us the opportunity to provide you with a more enjoyable experience.

Понравилось Lovely site! 10/10!
Children loved it.
Lovely clean site, friendly atmosphere.
Children went to soft play & the maze. Absolutely fab! We fed the animals too! We had Sunday lunch today which was gorgeous! Toilets & showers lovely & clean! Fantastic weekend! Thank you Thorpe farm we will definitely be back soon!

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От менеджера: Thank you so much for your wonderful review!

We're delighted to hear you had such a fantastic weekend with us. It's lovely to know the children enjoyed the Soft Play, Maize Maze and feeding the animals, and that you enjoyed your Sunday lunch too. We're also pleased you found the site, facilities and atmosphere welcoming and well looked after.

Thank you for choosing Thorpe Farm. We really appreciate your kind words and look forward to welcoming you and your family back again soon!

Понравилось The recption and play areas were as advertised but we didn’t see the rest as the pitch offered was basically on the hard shoulder of a dual carriage way.

If you find the section on here that says important information and then scroll right to the bottom of the list, it does say it’s next to a road which means they don’t have to offer you a refund.

The staff are clearly used to people turning up and being heavily disappointed as they weren’t even apologetic or surprised. We left and found a beautiful quiet campsite elsewhere.

Не понравилось Location and customer service.

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Понравилось Great facilities, beautiful site, friendly staff, plenty to do for the children, loved seeing the animals.

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От менеджера: Thank you so much for your wonderful review!

We're delighted to hear you enjoyed your stay and that you appreciated our facilities, surroundings and our friendly team. It's fantastic to know there was plenty to keep the children entertained and that meeting our animals was a highlight of your visit.

We really appreciate your kind words and look forward to welcoming you and your family back to Thorpe Farm again soon.

Понравилось Everything was easily accessed, so much to do during the day and the kids loved the play areas. We didn’t try the soft plays but it looked good and the farm was amazing.
Local pub, a ten minute walk away was fantastic for food

Не понравилось Could have done with longer opening times for the restaurant and bar, or even a smaller shop opening later

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От менеджера: Thank you so much for your wonderful review!

We're delighted to hear you enjoyed your stay and that you appreciated our facilities, surroundings and friendly team. It's fantastic to know there was plenty to keep the children entertained and that meeting our animals was a highlight of your visit.

We're so pleased you were able to make the most of everything Thorpe Farm has to offer. For guests looking to relax after a busy day, we're also fortunate to have the Morritt Hotel just a short walk away, offering a great place to enjoy an evening meal or drink.

We really appreciate your kind words and look forward to welcoming you and your family back to Thorpe Farm again soon.

Понравилось The toilets and showers was clean and staff very helpful.

Не понравилось Placed right near the A66. Had no sleep because of the traffic throughout the day and night.

The toilets was far away from where we was pitched.

No bar open or pub closed.

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От менеджера: Thank you for taking the time to leave us a review.

We're pleased to hear you found our facilities clean and our team helpful – we'll be sure to share your kind comments with them.

We're sorry to hear that the road noise affected your stay and that the distance to the toilet and shower facilities from your pitch wasn't as convenient as you had hoped. We also appreciate your comments regarding the lack of an on-site pub. While we don't have a pub at Thorpe Farm Centre, we do recommend the nearby Morritt Hotel, which offers evening meals and a welcoming bar area.

Thank you again for your feedback, and we appreciate you choosing to stay with us.

Понравилось Really enjoyed our weekend stay here.
Easy to pitch.
Facilities were just what we needed.
Staff friendly and really helpful.
Lots to see and do.
I would come again.
I would 10/10 recommend.

Не понравилось Poor signal (only bad if it is needed)

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От менеджера: Thank you so much for your fantastic review and recommendation!

We're delighted to hear you had such an enjoyable weekend stay and found everything you needed. It's wonderful to know you found pitching easy, enjoyed our facilities, and that our team made you feel welcome and were able to help. Hearing that you'd happily return and would recommend us 10/10 really means a lot to everyone here.

We're also grateful for your feedback regarding the mobile signal. As a rural location, coverage can vary depending on the network, but we appreciate you mentioning it.

We look forward to welcoming you back to Thorpe Farm again soon!

Понравилось Facilities on site great.
Amazing carvery
Loved the farm
First time booking a grass pitch, so much easier putting up awning

Не понравилось We were on a pitch closest to road, had read reviews so were prepared for this.
Didn't feel we could walk round the lake with it having a barrier (which was a shame)
Internet not great, luckily warm weather and son forgot to take his tablet anyway 🤣
Lots of dogs off lead
Neighbours coming onto our pitch, Neighbour decided to take a snooze infront of our caravan wrapped in a blanket, my little boy didn't see her and nearly hit her with a ball.

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От менеджера: Thank you for taking the time to leave us a review. We're so pleased to hear you enjoyed your stay and that you made the most of our facilities, farm and Sunday carvery. It's also great to hear that trying a grass pitch for the first time made setting up your awning easier!

We appreciate you sharing your feedback regarding the areas that could be improved. We understand that pitches closer to the A66 can experience road noise, and we're glad you were prepared for this before your visit.

We're sorry to hear that the barrier around the lake made you feel unable to explore that area, and we'll take this feedback on board when reviewing our signage and access information.

We also apologise for the issues you experienced with dogs being off lead and neighbouring guests encroaching on your pitch. This is not the standard we expect on site, and we take these matters seriously as we want all our guests to feel comfortable, safe and able to enjoy their own space during their stay.

Thank you again for your valuable feedback. We're delighted that, overall, you had an enjoyable visit and we hope to welcome you and your family back to Thorpe Farm again soon.