Thorpe Farm Centre

Понравилось Facilities on site great.
Amazing carvery
Loved the farm
First time booking a grass pitch, so much easier putting up awning

Не понравилось We were on a pitch closest to road, had read reviews so were prepared for this.
Didn't feel we could walk round the lake with it having a barrier (which was a shame)
Internet not great, luckily warm weather and son forgot to take his tablet anyway 🤣
Lots of dogs off lead
Neighbours coming onto our pitch, Neighbour decided to take a snooze infront of our caravan wrapped in a blanket, my little boy didn't see her and nearly hit her with a ball.

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Понравилось Everything is neat, clean and tidy. Staff are very friendly and helpful. Many things to do. Great farm shop with lots of choice of quality food and drink.

Не понравилось We got a pitch close to the main road. This was mentioned in the ad. Next time we'll aim for a pitch further away from the road for less noise.

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От менеджера: Thank you for taking the time to leave us a review.
We're delighted to hear that you enjoyed your stay and found the site neat, clean and tidy. It's wonderful to know that our team made you feel welcome and that you enjoyed the range of facilities and activities available, as well as the Farm Shop and its selection of local food and drink.

Thank you also for your understanding regarding the road noise from the A66. As you mentioned, we do make guests aware of this when booking, and we're pleased that you'll consider a pitch further away from the road on your next visit.

We really appreciate your feedback and look forward to welcoming you back to Thorpe Farm Centre again soon.

Понравилось Excellent facilities, very clean and well maintained

Не понравилось Proximty of the touring pitches to the A66 made it noisy, even with the roof of our campervan pulled down the road noise prevented a decent nights sleep

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От менеджера: Thank you for taking the time to leave us a review.

We're delighted to hear that you found our facilities clean, well-maintained and of a high standard. The team work hard to keep everything looking its best, so it's lovely to receive that feedback.

We're sorry to hear that the road noise affected your sleep. Being located alongside the A66 does mean that some guests notice traffic noise more than others, particularly when staying on the touring pitches closest to the road. We do make every effort to highlight this in our booking information so guests can make an informed choice before visiting.

Thank you again for your feedback, and we hope to welcome you back to Thorpe Farm Centre in the future.

Понравилось Nice large pitches and decent facilities

Не понравилось No hot water in the shower - it had been like this for about a week apparently.

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От менеджера: Thank you for taking the time to leave us a review.

We're pleased to hear that you enjoyed our spacious pitches and facilities during your stay.

We're very sorry to hear about the issue with the hot water in the showers. Thank you for bringing this to our attention. Following reports from guests, the issue was investigated and has now been resolved. We understand how important reliable hot water is when camping and apologise for any inconvenience this caused during your visit.

We appreciate your feedback and hope that, despite this issue, we will have the opportunity to welcome you back to Thorpe Farm again in the future.

Понравилось Beautiful site, kids absolutely love it here dish a fab family feel to it and the animals are just so friendly

Не понравилось Prices are high in the restraint and take out could do with some more bots on the bottom field for the kids and the play park could do with a update and made bigger and better

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От менеджера: Thank you for taking the time to leave us a review.

We're delighted to hear that you and your family enjoy visiting Thorpe Farm. It's wonderful to know the children love the site and that you've found it to have a great family atmosphere. Our animals are a big part of what makes Thorpe Farm special, so we're pleased they've made such a positive impression too!

Thank you also for your feedback regarding our restaurant and takeaway prices, as well as the outdoor facilities. We always strive to offer high-quality, freshly prepared food and locally sourced products where possible, but we appreciate that value for money is important to our guests. We also welcome your suggestions regarding additional activities in the lower field, and we'll certainly take these comments on board as we continue to develop the site.

Thank you again for your feedback, and we look forward to welcoming you and your family back to Thorpe Farm soon.

Понравилось Fantastic cafe and shop area. Super helpful staff

Не понравилось On arrival we were told where our pitch was only to find it was full of potholes. This was also nearly as far away from disabled facilities as we could get. We requested close as I am disabled and struggle on uneven ground. When we went back up to speak to them about the state of the pitch someone came down and offered no alternative. It was also stated by them that”oh you asked to be close to disabled facilities” nothing else was said.
We had to pitch close to the road leading through site as this had less potholes.
During our stay there we were encroached upon by other campers who took no notice of the pitch number markers. We had vehicles behind and other campers a matter of feet away. The campers next to us actually had an open fire exceedingly close to our awning . This breaks every health and safety rule in a campsite due to risk of fire.
No on site checks were done with regards to where anyone was pitching close etc by the site manager.
Disabled facilities. These were labelled as use by everyone leaving myself standing outside for ages waiting for the shower and the higher toilet facility. At one point I stood for 45 minutes. There were two supposedly disabled facilities however despite complaining and having been told lots of complaints made the second door was ill fitting and required strength to close and open which I don’t have.
The standard showers apparently were either freezing cold or boiling hot which they had been told about leaving a large amount of people on the site using the supposedly disabled facilities.
Lights on the site at night were virtually non existent and due to large boulders leading to facilities it was very dangerous by to go up there in the dark.
Site rules say dogs should be on lead at all times as ours has always been on every site we have visited since 2012 however some guests obviously were either not told or decided not to adhere to the rules. We have ended up with a puncture in our awning which can not prove it is a dog but does appear to be a tooth mark and there was a bulldog loose on the next pitch.
On coming back after a day out we found the road area leading to our pitch to be covered in camp chairs and with a hose leading over the road to a kids pool. The people saw us and we had to stop but they made no effort to clear the road so my husband had to get out and move them.
We would not be looking to visit this site ever again.

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Понравилось Loved the site, beautiful dog walk, dog friendly restaurant/cafe, gift shop fabulous, farm great for my 2 year old, he loved the friendly goats and donkey.

Не понравилось The sound is very loud from road where tents are pitched. - even at night
The tent pitches are on a hill, our beds ended up at bottom of tent and unable to sit on chairs comfortably in tent due to being on hill too

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От менеджера: Thank you for taking the time to leave us a review.

We're delighted to hear how much you enjoyed your stay, especially our dog walk, dog-friendly café and restaurant, farm shop, and animal paddocks. It's lovely to know your 2-year-old enjoyed meeting our friendly goats and donkey!

We also appreciate your honest feedback regarding the tent pitches. Being located alongside the A66, road noise can be noticeable at times, particularly in the camping area, and we understand this may affect some guests, especially overnight. We also recognise that some of our grass pitches have a natural slope, which can make camping a little more challenging depending on your setup.

We're pleased that, despite these issues, you had such an enjoyable stay and would visit again and recommend us to others. That means a great deal to the team. Thank you for your valuable feedback, and we look forward to welcoming you and your family back to Thorpe Farm in the future.

Понравилось Very friendly staff, clean and well laid out site. Good choice of food products in farm shop. Good quality. Good on site cafe. Good size pitches. Other reviews mention road noise and whilst this is evident, we were sited very close to road and did not affect stay.

Не понравилось Wi-Fi quite poor and TV reception not great.

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От менеджера: Thank you for your lovely review. We’re so pleased to hear you enjoyed your stay and found the site clean, welcoming, and well laid out. It’s great to know you enjoyed the Farm Shop, café, and the spacious pitches too.

We also really appreciate your comments regarding the road noise and are glad it didn’t affect your stay.

Thank you as well for your feedback regarding the Wi-Fi and TV reception. Wi-Fi is currently available within The Courtyard building, although we do not currently have Wi-Fi coverage out to the pitches. It is something we are actively looking into for our guests moving forward.

We hope to welcome you back to Thorpe Farm again soon.

Понравилось Spacious pitches. Clean facilities.

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От менеджера: Thank you for your review. We’re so pleased to hear you enjoyed the spacious pitches and clean facilities during your stay.

We hope to welcome you back to Thorpe Farm again soon.

Понравилось The site was quiet while we were there. The bathroom facilities were very good. We couldn’t use the lounge as we had dogs with us, but it looked very comfy.
Nice area to walk the dogs, behind the animal pens.

Не понравилось We knew the road was close, and it was noisy. A pair of earplugs sorted out the noise.

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От менеджера: Thank you for your review. We’re so pleased to hear you enjoyed the peaceful atmosphere during your stay, along with the bathroom facilities and the dog walking area behind the animal paddocks.

We appreciate your understanding regarding the road noise at times due to our location close to the A66, and we’re glad it didn’t take away too much from your visit.

We hope to welcome you and your dogs back again soon.