Box End Park

Понравилось Clean, great staff, friendly campsite, quiet, great food and drink, close to supermarket, good facilities

Не понравилось Nothing

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Понравилось Lovely by the water.

Не понравилось I use a rollator to walk, but the path through to the toilets was not wide enough, so had half of the rollator on the pavement and half in the dirt, walking unevenly. I tried the disabled you, but the lock wouldn’t work. So I struggled to push open the heavy door to the Ladies toilet’s instead.

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Понравилось Lovely flat grass pitches with hook up, plenty of room.
Toilet and shower block was kept clean.

Не понравилось Showers could have something to put things on to stop them getting wet
Washing up area could be better,

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От менеджера: Hi David,

Thank you so much for your lovely 10/10 star review - it's wonderful to hear you enjoyed your stay here with us.

Please do feel free to email us - we're always seeking to improve our facility offering and would love to hear how we can improve our washing up area :)

Best wishes,
Box End Park

Понравилось Great place to camp with nice flat ground and plenty of space, definitely worth a visit.

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От менеджера: Hi David,

Thank you so much for your lovely 10/10 star review - it's wonderful to hear you enjoyed your stay here with us.

Best wishes,
Box End Park

Понравилось Very nice open campsite and nice walks.
Spacious pitches.
Well organised and friendly staff.

Не понравилось The showers and dishwashing taps were not very warm.

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От менеджера: Hi there,

Thank you so much for your lovely review - it's wonderful to hear you enjoyed your stay here with us.

We will have a look into the taps - we actually received a message the same day saying they were too hot, so we will look into this right away and thank you for your feedback on the temperature :)

Best wishes,
Box End Park

Понравилось This site is nice, not too big and pitches are generous. Everyone staying was nice and friendly. Toilet and showers are a good standard and the water was a great temperature. They are cleaned regularly and were spotless. Reception staff are welcoming and very helpful. Lovely walk around the lake for our dogs. Thoroughly enjoyed our stay and we will definitely return again soon.

Не понравилось Hand dryer in the shower/toilet block is not very effective. Nowhere to put your toiletries in the shower cubicles other than floor. A couple of hairdryers in the block would be helpful. As previously mentioned by someone else the seasonal pitches are the not the most attractive and put us off when we arrived. It’s a shame as it’s a lovely little spot overlooking the water. Disappointing that dogs are not allowed in the cafe as we would have eaten in there on a couple occasions as it was too cold to sit outside.

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От менеджера: Hi there,

Thank you so much for your lovely 9/10 review. We're delighted to hear that you enjoyed your stay with us and appreciated the spacious pitches, friendly atmosphere, clean facilities, and warm welcome from our reception team. It's also wonderful to hear that you and your dogs enjoyed the walks around the lake.

We really appreciate you taking the time to share your feedback. Your comments regarding the hand dryer, shower storage, and hairdryers are all valuable suggestions, and we'll certainly take them into consideration as we continue to improve our facilities for guests. We are continually looking at ways to enhance the appearance of the campsite while ensuring it remains a welcoming and practical space for all of our guests.

We're sorry that our restaurant's dog policy meant you weren't able to enjoy it during the colder weather. While assistance dogs are permitted indoors, we do currently restrict other dogs inside the restaurant. We do, however, welcome dogs in our outdoor seating areas whenever the weather allows.

Thank you again for your kind words and constructive feedback. We look forward to welcoming you and your dogs back again soon.

Best wishes,
Box End Park

Понравилось Very clean, quiet and spacious site, with friendly staff.
Plenty of bins and the toilet/shower facilities were good.

Не понравилось Could do with a little shop, and a café.

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От менеджера: Hi there,

Thank you so much for your lovely 9/10 review. We're delighted to hear that you enjoyed the clean, peaceful surroundings, our facilities, and the friendly service from the team.

We also appreciate your suggestion regarding a small shop and café. It's something we'll certainly keep in mind as we continue to develop and improve our guest experience. In the meantime, there are several supermarkets just a few minutes away, and our Corner5 Restaurant & Bar is available on-site for food and drinks.

Thank you again for your feedback. We hope to welcome you back to Box End Park again soon, and we wish you a wonderful summer.

Best wishes,
Box End Park

Понравилось Reception staff were fantastic, as were all the activity staff i spoke too. Very informative and helpful.

Activities all looked brilliant, we did the inflatable aqua park. I have been on better and worse but this one caters for all ages which i think is a great families. The football golf was also fun and takes you through a nice woodland area, it definitely got the thumbs up from a footy mad 12 yr old.

Pitches are a good size too. Shower and toilet block are also good. Again stayed where they are better and worse.

Looking forward to seeing you again this summer to try out wake boarding for the first time!

Не понравилось Wish i’d found this site years ago!

A future dislike, in 5yrs universal studios will be just down the road, so good luck getting in this site. May be offer loyalty points and hold some pitches back for old time customers on last min bookings.

Paying for wifi but alot of sites do this now, it’s just always a bonus when it free.

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От менеджера: Hi Keith,

Thank you so much for your fantastic review. We're delighted to hear that our reception and activity teams made such a positive impression and that you enjoyed both the Aqua Park and Football Golf. It's great to know your football-mad 12-year-old gave it the thumbs up too!

We're also pleased that you found the pitches spacious and the facilities met your expectations. Hearing that you wish you'd found us years ago is one of the best compliments we could receive.

Thank you for your feedback regarding Wi-Fi. We do offer free campsite Wi-Fi, which is ideal for messaging and general browsing. For guests who require faster speeds for streaming or more intensive use, premium Wi-Fi packages are available to purchase from reception.

We're very excited about the opportunities that Universal Studios will bring to the area and are already looking at ways to expand and enhance our offering for future visitors. We certainly hope you'll remain one of our valued regular guests!

Thank you again for your kind words. We can't wait to welcome you back this summer and wish you the very best of luck with your first wakeboarding session!

Best Wishes,
Box End Park

Понравилось absolutely loved our stay , beautiful pitches wonderful views, lovely clean amenities.

Не понравилось felt second class in the restaurant, as we had dogs 2 small sausage dogs, had to sit away from the restaurant and have taken away boxes in the rain, served from a window !
limited menu which was extremely expensive.
if we come again would not use the eating facility again.

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От менеджера: Hi Susan,

Thank you for taking the time to leave a review. We're delighted to hear that you loved your stay and enjoyed the beautiful views, spacious pitches, and clean amenities.

We're sorry to hear that your experience with our restaurant did not meet your expectations. We certainly never want any guest to feel this way.

Unfortunately, dogs are not currently permitted inside the restaurant, so we offer takeaway service and outdoor seating for guests visiting with their pets. We appreciate that the weather can make this less than ideal, and we understand your frustration. We also have our outdoors Cable Cafe located nearer to the Aqua Park which offers food & drink and outdoors seating, with a large number of benches beneath a covered benched area.

Thank you also for your feedback regarding our takeaway pricing and menu options. We genuinely value all guest comments and will share your suggestions with our food and beverage team as we continue to review and improve our offering.

We appreciate your honest feedback and hope to have the opportunity to welcome you back again in the future.

Best wishes,
Box End Park

Понравилось good booking arrangements - nice place

Не понравилось needed lights over mirrors for shaving and more hooks/ bench in showers

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От менеджера: Hi there,

Thank you so much for your lovely review and feedback, we're so happy to hear you enjoyed your time on-site and also time exploring the site. Really look forward to welcoming you back again soon and will look into the points raised about hooks and benches in the showers

Best wishes,
Box End Park