Ashbourne Heights Holiday Park

Gostou Nothing

Não gostou We booked a one-night stay at this campsite, choosing the non-electric tent pitch. Our main reason for selecting this place—despite significantly higher prices compared to other campsites in the same area—was the swimming pool, which looked great in the photos and seemed like a perfect way to relax during our short trip with kids.

However, our experience was extremely disappointing from the moment we arrived. We checked in around 1 PM and immediately asked to book a slot for the pool. We were told that both days were fully booked and there was no possibility to access the pool at all during our stay. I explained that the only reason we chose this expensive site (others in the area cost one-third the price) was the pool, and that without access to it, the price simply made no sense. Still, we were told no slots were available.
Eventually, we were allowed to use the pool for one hour after our check-out time, which is hardly what we paid for. By then, we were already packed and ready to leave

We tried to cancel the booking once we found out about the pool situation, but they refused. No flexibility, no understanding, no willingness to acknowledge that what they advertised was not available during our stay.

In addition to that, the non-electric pitch we stayed at was located very far from the restrooms. Walking there—especially at night—was inconvenient and unpleasant. To make things worse, the toilets were disgusting in the morning. They were clearly not cleaned or maintained regularly, which is unacceptable for a site charging premium prices.

Overall, this was the worst camping experience we’ve ever had.

We will not be returning and cannot recommend this site to anyone.

Gostou Location was good .

Não gostou There was only one toilet, and it was about a ten-minute walk to the tent area. If you don't make a reservation for the pool in advance, you won't be able to find a spot; it's small. Also, the toilets weren't clean. Frankly, I don't plan on using them again. Finding staff was nearly impossible.

Gostou From arrival you notice how immaculately clean and well kept the grounds are.
We arrived and were able to choose where we pitched our tent at the field called 'Peak Park' it is a beautiful spot.
It was good to see that most visitors respected the quiet time between 11pm and 7am.
How much better can you get, having your own access onto the Tissington Trail.
Clean and tidy shower cubicles.
Plenty of little bins.

Não gostou We had extended family camping with us for the weekend, the only thing the park needs to think about is parking because there was a static holiday home parked across 4-5 parking spaces near the children's area which should've been available for guests staying there.

Gostou Nice and clean park. Massive park for the kids to play on. Small shop on site, prices as expected for a camping shop. Swimming pool on site, only a pool no slides or life guards on site. Only 24 allowed at a time so does get booked up quickly. Stayed in a camping pod, nice and clean.

Não gostou The coming pods hold heat, like alot of heat. No air-con. Travelling with a baby we had fans but it didnt make a difference, staff did not want to help when I asked for an extra cooling device, I was told "everywhere gets muggy and over hot when camping in this heat'. One lady on reception/shop was not very professional and came across very rude, not wanting to help.

Gostou Pods were perfect in size with table and fold up chairs. Loved the shower room to the back of the pod just for our pod and the shared sink, we had a parking bay that was close to the pod without being parked right outside. Quiet well spaced out site with a few camping spots with electric hook up which I will definitely be back to use. Easy book in and return for the keys. Didn't use the shop but it looked well stocked. Would definitely recommend this site, very tidy and well maintained. Perfect spot to sit and watch sunset.

Não gostou Lack of wifi

Gostou Great site, well maintained and perfectly placed for exploring the Peak District. The ablutions were spotless and the pool equally so. The children’s park was an added bonus. We look forward to returning soon.

Gostou Site is set up really well and kept very clean. Great wc/shower facilities. Staff were really helpful and friendly. Didn’t use the pool but the fact it has one will bring us back for sure.
Kids loved the playground.

Não gostou WC & shower facilities nearer the tent pitches would be ideal.
The non-electric pitches are on a sloping field. Just makes pitch selection a bit tricky when arriving later in the day.

Gostou The facilities were clean and modern. The location is on the Tissington Trail which is fantastic for walks into Tissington village which is great little village.

Gostou Lovely quiet campsite which is very family friendly. Pitches are arranged so you can see your children using the park, but give them a little independence. All facilities were very clean and the added bonus of the swimming pool which you could book. Staff were friendly and helpful. Easy access to the Tissington trail, which is great.

Não gostou Nothing

Gostou We had a lovely stay at Ashbourne Heights Holiday Park! We stayed in one of the wooden cabins and it was absolutely beautiful – really cute, cosy, and well-equipped. The whole place has such a peaceful, welcoming feel, and the views from the park are simply breathtaking.

Even though we arrived late, the staff were ready and waiting for us, which made check-in smooth and stress-free. It’s clear they genuinely care about guests having a great experience.

The cabin itself was very comfortable – perfect for relaxing after a day of exploring. Although we didn’t get a chance to use the swimming pool, we saw it through the window and it looked clean, modern and inviting – hopefully next time!

All in all, a wonderful stay in a gorgeous setting. We’d love to come back again!