Dreamy Hollow

A aimé Very friendly and helpful staff
Every thing worked as expected no problems

N'a pas aimé We had to move from our first pitch as the ground on lovet had no flat areas to pitch a tent

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Réponse du gestionnaire : Hi Kevin,

Thank you for taking the time to leave us a 10/10 review.

I'm glad to hear you enjoyed your stay and found our staff friendly.

Apologies you didn't find Lovat's flat enough. I'm glad you were able to move pitch and find somewhere more suitable.

We hope to see you again!

Kind regards,

Naomi

A aimé ☹️

N'a pas aimé 🥱🙅🔇

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Réponse du gestionnaire : Hello Gerda,

Thank you for taking the time to leave us a review.

I'm a little confused by the emojis but I assume that you didn't enjoy your stay.

I believe you weren't happy as we don't allow amplified music on our site. This is to ensure everyone has a peaceful stay.

We make it clear on our website and other platforms that we're a quiet campsite with no amplified music and I also believe this was explained by our Head Warden to you on arrival.

Sorry you didn't enjoy our site, I appreciate a quiet site isn't for everyone. It is a little unfair to leave a 2 star review with no real explanation. Small business like ours can be greatly affected by reviews.

If there is something we could have improved on to make your stay more enjoyable, please let us know.

Kind regards,

Naomi

A aimé Everything

N'a pas aimé Nothing

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Réponse du gestionnaire : Hello Ian,

Thank you for taking the time to leave us a 10/10 review.

I'm really glad to hear you enjoyed everything about our site.

We hope to see you again soon!

Kind regards,

Naomi

A aimé Loved the setting amongst trees and individual camp spots. Warm welcome and friendly helpful staff.
No cars near tents

N'a pas aimé When site busy more toilets needed

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Réponse du gestionnaire : Hello,

Thank you for taking the time to leave us a review.

I'm glad to hear you enjoyed your stay on our site.

We are in the process of opening another toilet/shower at the front of the site, so hopefully this will help when it's more busy.

We hope to see you again soon.

Kind regards,

Naomi

A aimé Easy checkin and communication, woodland site, decent facilities and info boards about local wildlife.

N'a pas aimé Not what i was expecting. When a campsite claims to secluded I hope for some privacy even in school holidays, but no luck here, its an open woodland with closely packed pitches. There is not enough vegetation to offer as screens, conversations can be heard from nearby pitches and other peoples children were running through my pitch (some pitches have paths right through them). If there was a choice of pitches it would have helped but they are allocated.

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Réponse du gestionnaire : Hello,

Thank you for taking the time to leave us a review.

I'm glad to hear you enjoyed our woodland site and facilities.

I'm sorry the site wasn't what you were expecting. We do our best to be as transparent as possible in our descriptions and photos.

Some pitches are more open than others due to the nature of the site, however we believe we explain this on our website.

Unfortunately, sound will travel and when the site is busy (especially in school holidays) there is not much we can do about that.

If people were using your pitch as a walkway, our Warden Harry could have addressed that issue for you and had a word with people.

I hope your experience doesn't put you off staying with us again.

If you'd like to stay again, please contact us and we can choose a pitch that's right for you.

Kind regards,

Naomi

A aimé The warden was welcoming and pleasant. The camp was lovely, all set in woody areas. Peaceful with easy access to water and facilities. Will definitely be going back.

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Réponse du gestionnaire : Hello Jane,

Thank you for taking the time to leave us a 10/10 review.

I'm glad to hear you enjoyed your stay on our site and found it peaceful.

We look forward to seeing you again soon!

Kind regards,

Naomi

A aimé Private plots, felt enclosed by nature. Showers were super cool.
Lots of little fun things we enjoyed (rope swings, nice benches, statues etc)
The staff (Harry) were super helpful with checking in past 5.
The fire kit has a great amount of wood

N'a pas aimé Pay per person rather than per plot.
As a couple this was fine but many more people would get expensive!

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Réponse du gestionnaire : Hello Olly,

Thank you for taking the time to leave us a 10/10 review.

I'm really glad to hear you enjoyed your stay and experience on our campsite.

Kind regards,

Naomi

A aimé Beautiful woodland campsite. Private, secluded pitches. It made such a difference not having cars in your view, just the woods. Great facilities and friendly, helpful staff.

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Réponse du gestionnaire : Hello Melanie,

Thank you for taking the time to leave us a 10/10 review. It's much appreciated.

I'm really glad to hear you enjoyed your stay and we hope to see you again soon!

Kind regards,

Naomi

A aimé Second to none! Heaven on earth, pitch was perfect, shown around the ww1 trenches, amazing! Jonathan showed us to our pitch, we bought a starter box of timber and we cooked our evening meal and breakfast. Also had a shower, it was phenomenal! I could hear the birds whilst I washed my hair, it was surreal to say the least! Will 100% be back!

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Réponse du gestionnaire : Hello Leanne,

Thank you for taking the time to leave us a 10/10 review. We really appreciate it.

I'm so glad to hear you found our campsite 'Heaven on earth'. The experience you've described is exactly how we want every camper to find our site.

Our wardens work incredibly hard to make sure our campsite is a little sanctuary away from busy everyday life.

We look forward to seeing you again soon!

Kind regards,

Naomi

A aimé Location, bird song, beautifully clean and hot showers.

N'a pas aimé Nothing!

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Réponse du gestionnaire : Hi Julie,

Thank you for taking the time to leave us a 10/10 review.

I'm so glad to hear you enjoyed your stay and our campsite.

We look forward to welcoming you back soon!

Kind regards,

Naomi