Dreamy Hollow

Понравилось Very friendly and helpful staff
Every thing worked as expected no problems

Не понравилось We had to move from our first pitch as the ground on lovet had no flat areas to pitch a tent

Рекомендую друзьям Хочу приехать опять

От менеджера: Hi Kevin,

Thank you for taking the time to leave us a 10/10 review.

I'm glad to hear you enjoyed your stay and found our staff friendly.

Apologies you didn't find Lovat's flat enough. I'm glad you were able to move pitch and find somewhere more suitable.

We hope to see you again!

Kind regards,

Naomi

Понравилось Such a lovely setting and it was actually lovely to have pitches without cars, the place felt very magical with old trees and little fairy lights. The facilities were good and clean and the staff were really helpful and friendly.

Не понравилось Unfortunately and unusually, there was a large, very loud group who were drinking a lot and being disrespectful when we stayed. Management did speak to them and they were warned to be quiet for the following night. We decided to leave early but were offered a nights stay for another time, management were very apologetic and dealt with it swiftly.

Рекомендую друзьям Хочу приехать опять

Понравилось ☹️

Не понравилось 🥱🙅🔇

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От менеджера: Hello Gerda,

Thank you for taking the time to leave us a review.

I'm a little confused by the emojis but I assume that you didn't enjoy your stay.

I believe you weren't happy as we don't allow amplified music on our site. This is to ensure everyone has a peaceful stay.

We make it clear on our website and other platforms that we're a quiet campsite with no amplified music and I also believe this was explained by our Head Warden to you on arrival.

Sorry you didn't enjoy our site, I appreciate a quiet site isn't for everyone. It is a little unfair to leave a 2 star review with no real explanation. Small business like ours can be greatly affected by reviews.

If there is something we could have improved on to make your stay more enjoyable, please let us know.

Kind regards,

Naomi

Понравилось Everything

Не понравилось Nothing

Рекомендую друзьям Хочу приехать опять

От менеджера: Hello Ian,

Thank you for taking the time to leave us a 10/10 review.

I'm really glad to hear you enjoyed everything about our site.

We hope to see you again soon!

Kind regards,

Naomi

Понравилось Loved the setting amongst trees and individual camp spots. Warm welcome and friendly helpful staff.
No cars near tents

Не понравилось When site busy more toilets needed

Рекомендую друзьям Хочу приехать опять

От менеджера: Hello,

Thank you for taking the time to leave us a review.

I'm glad to hear you enjoyed your stay on our site.

We are in the process of opening another toilet/shower at the front of the site, so hopefully this will help when it's more busy.

We hope to see you again soon.

Kind regards,

Naomi

Понравилось Easy checkin and communication, woodland site, decent facilities and info boards about local wildlife.

Не понравилось Not what i was expecting. When a campsite claims to secluded I hope for some privacy even in school holidays, but no luck here, its an open woodland with closely packed pitches. There is not enough vegetation to offer as screens, conversations can be heard from nearby pitches and other peoples children were running through my pitch (some pitches have paths right through them). If there was a choice of pitches it would have helped but they are allocated.

Рекомендую друзьям Хочу приехать опять

От менеджера: Hello,

Thank you for taking the time to leave us a review.

I'm glad to hear you enjoyed our woodland site and facilities.

I'm sorry the site wasn't what you were expecting. We do our best to be as transparent as possible in our descriptions and photos.

Some pitches are more open than others due to the nature of the site, however we believe we explain this on our website.

Unfortunately, sound will travel and when the site is busy (especially in school holidays) there is not much we can do about that.

If people were using your pitch as a walkway, our Warden Harry could have addressed that issue for you and had a word with people.

I hope your experience doesn't put you off staying with us again.

If you'd like to stay again, please contact us and we can choose a pitch that's right for you.

Kind regards,

Naomi

Понравилось The warden was welcoming and pleasant. The camp was lovely, all set in woody areas. Peaceful with easy access to water and facilities. Will definitely be going back.

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От менеджера: Hello Jane,

Thank you for taking the time to leave us a 10/10 review.

I'm glad to hear you enjoyed your stay on our site and found it peaceful.

We look forward to seeing you again soon!

Kind regards,

Naomi

Понравилось Private plots, felt enclosed by nature. Showers were super cool.
Lots of little fun things we enjoyed (rope swings, nice benches, statues etc)
The staff (Harry) were super helpful with checking in past 5.
The fire kit has a great amount of wood

Не понравилось Pay per person rather than per plot.
As a couple this was fine but many more people would get expensive!

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От менеджера: Hello Olly,

Thank you for taking the time to leave us a 10/10 review.

I'm really glad to hear you enjoyed your stay and experience on our campsite.

Kind regards,

Naomi

Понравилось Beautiful woodland campsite. Private, secluded pitches. It made such a difference not having cars in your view, just the woods. Great facilities and friendly, helpful staff.

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От менеджера: Hello Melanie,

Thank you for taking the time to leave us a 10/10 review. It's much appreciated.

I'm really glad to hear you enjoyed your stay and we hope to see you again soon!

Kind regards,

Naomi

Понравилось Second to none! Heaven on earth, pitch was perfect, shown around the ww1 trenches, amazing! Jonathan showed us to our pitch, we bought a starter box of timber and we cooked our evening meal and breakfast. Also had a shower, it was phenomenal! I could hear the birds whilst I washed my hair, it was surreal to say the least! Will 100% be back!

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От менеджера: Hello Leanne,

Thank you for taking the time to leave us a 10/10 review. We really appreciate it.

I'm so glad to hear you found our campsite 'Heaven on earth'. The experience you've described is exactly how we want every camper to find our site.

Our wardens work incredibly hard to make sure our campsite is a little sanctuary away from busy everyday life.

We look forward to seeing you again soon!

Kind regards,

Naomi