Riverview Caravan Park

A aimé Everything great atmosphere great facilities lovely campsite. Staff are lovely !! They make the whole place!!

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A aimé Fantastic pod which was a good size, clean and all i needed. Great little outdoor seating area and bigger shared grass area. My dogs had never stayed away but were as relaxed as i was even when i left them alone to go for a swim. Really welcoming meeting. Felt really safe. Beautiful riverside walks. Will happily go and stay again.

N'a pas aimé Pod was very hot inside and took sometime to cool down with door and window open. I did go on the hottest day of the year though.
Internet was very slow but perfect place to relax with a book.

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A aimé We've just had the best few nights in our tourer..a group of us went and it was brilliant from the get go! Phil and his staff where amazing, nothing was to much,pitching us all together as a family was brilliant for us.A lot of places don't ever accommodate that.Phil walked around and introduced himself to us all.The grounds where lovely, the river view was gorgeous to sit and have a brew by.The facilities where always clean and restocked.The bar was perfect too.Bingo,karaoke was great.Happy hour was a bonus.The park was great for the kids and the pool was a added extra.Our kids had the best time and so did we,will definitely be returning. Thanks Phil 😊

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A aimé Great friendly atmosphere, lovely river walk and handy pool for the hot weather. Second time we've been and did not disappoint.

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A aimé Everything was good from start to leaving steaks excellent and great value

N'a pas aimé Disabled toilets not the best door stuck wouldn't lock etc but luckily I could use the mens and they were ok

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A aimé Excellent place to stay lovely friendly people on site very clean facilities to use can’t fault we will be booking again

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A aimé Great value for a lovely stay
Welcoming host
Pool table, interactive darts etc

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A aimé Very friendly people around the site and the owner came and welcomed us.

N'a pas aimé Maybe update the shower facilities

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A aimé Quiet site, plenty of room, nice river side walks
Overall it’s a nice site and good for the money

N'a pas aimé Some maintenance needs to be done to keep its rating high .

Recommanderait à des amis Séjournerait à nouveau

A aimé The area, the campsite. That's all we experienced.

N'a pas aimé We arrived and were initially greeted by a man who appeared to contact the owner or manager before advising us to choose a pitch. We settled in, set up the TentBox, and got everything ready for our stay. As we had a young child eager to use the swimming pool, we headed there shortly after arriving.

Unfortunately, when we reached the pool area, a woman informed us that the pool was closed for decorating. She also advised that the pub and restaurant would not be opening until Thursday, despite the website stating Wednesday. Disappointed, we returned to our pitch to consider our options and decided to contact the site to request a refund and leave.

We spoke with Phil, who was polite and reassuring. He explained that the information we had been given was incorrect, confirming that the bar and restaurant would in fact open on Wednesday, and that although the pool area was being decorated, it was still available for use. Phil also stated that the website clearly advised the swimming pool was closed. However, after checking and taking screenshots ourselves, this was not the case at all. The website specifically stated: “The indoor swimming pool is open between 01/05 and 31/08.”

Taking him at his word, we returned to the pool. However, after getting changed and ready to swim, we discovered the water was absolutely freezing — far too cold to comfortably use, especially with a child. While the pool itself looked clean and well maintained, the temperature made it unusable unless you wanted to risk hypothermia. Website clearly states its heated, obviously not.

Given the long five-hour journey and having already paid £70 for two nights, we chose to stay the evening, cook food at our pitch, and leave the following morning. It was disappointing to feel so out of pocket, particularly as the facilities we had expected to use were either unavailable or not fit for purpose.

The following morning, we used the shower facilities, which were clean and perfectly acceptable. Overall, the campsite clearly has a lot of potential. Some areas could benefit from updating, but we personally found the site’s condition reasonable despite some overly critical reviews we had previously read.

Had the pool been heated to a usable temperature, our experience would likely have been very different. Having now stayed here ourselves, I’ll reserve further judgement. Will be requesting a refund. Nothing on website or pitchup contrary to Phil's reassuring words.

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Réponse du gestionnaire : Good morning Carlos
Thats a nice surprise with your totally wrong and misleading review


Yes you did call me on Tuesday everning asking about the bar

I did explain as I said stated on the pitch up details
The bar clubhouse is open
Wednesday through to sunday

You did ask about the pool I did say yes it's open and it duely is open from the 1st May

The person I beleave you spoke to was one of riverview amazing residence ( owners of caravan ) not a member of our team

I have checked a few times just .
Know were dose it state the pool is heated
So your statement is fauls and misleading and not correct
As you can see our reviews are amazing and under pitch up we are ranked 2nd in Lincolnshire out of 380 our touring sites
Which we are very proud

I will contact you personally to resolved these issues
As you have not contacted since our first phone call and your early departure. Only this misleading and fauls reviews




Philip

Park manager