Riddings Wood Holiday Park

A aimé It was a nice quiet site, clean and toilet / shower facilities were great. Showers were nice and warm with great water pressure. Well maintained and clean. Lovely play area for kids. Really family friendly site.
There is what looked like a water treatment plant right behind the none electric camping field which does let off some level of noise, we didn’t mind this as was white noise for baby, but to bare in mind if this doesn’t work for you! Only can hear it really right down bottom end of field.

N'a pas aimé The toilet block was quite far from the none electric camping. As the road through the site was quite uneven and stoned, it was hard to see at night - would recommend a very good torch. We ended up using the car to get up to the toilets as we had a dog and baby with us.

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A aimé Staff really friendly 🙂
Bed,pillows,quilt super comfty
Quiet,peaceful site
Hot tub spot on👌
Got free biscuits,tea,coffee,sugar milk
Great airfryer,kettle,microwave
Shower really good and hot🥵

N'a pas aimé Didnt get no robes or slippers,just like everyone else hasnt (seems to be a problem)
Floor in the bathroom near the toilet has caved in
No tea towel to dry pots so we had to use a hand towel🤦🏽‍♀️
Window above the bed broken n been taped down by masking tape,got woken up at 6am by the light,maybe a roller blind is needed across it.
Noisey neighbours screaming,shouting,loud music til 2am spoilt it for us.
Even someone from the camping went round banging on their door
Check out too early 10am,so we had to pay £20 to stay til 12.or £45 til 5pm.

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us, we welcome all feedback.

We are sorry you found your stay with us disappointing and the disruption form your neighbour was not acceptable, he was told by ourselves on numerous time to stop the loud music, he has now been barred from returning.

We are also sorry about the robes unfortunately guests before have taken them when they departed and we do have some on order but they have not arrived yet which we know does not help you.

We do apologise for your ruined time away.

From all the Riddings Wood team.

A aimé Staff were so friendly.

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A aimé We were first time campers and the staff made us feel so welcomed and gave us great advice for our camping journey. Perfect site for family’s. Showering and toilet facilities were very well kept. Will definitely be returning

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A aimé Easy to check in, great location and facilities. For the price and being able to book for one night is excellent for flexibility

N'a pas aimé The shop closing at 5!

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A aimé Food vans come on site
Good pitch size apart from parking quite snug due to tents literally over the small gravel road. Small shop good although waiting a while if lots people checking in.

N'a pas aimé No sign posts near the park
Stopped there 4 days no soap in ladies toliets for 3 of them days.
Toilets generally clean toilet rolls hit and miss in some toilets.
On arrival i just wanted to check my booking was correct as i hadnt received my confirmation on a mix up on rebooking found the lady quite sharp, defensive and rude. Although the communications on email was really good. The lady had sent email but it because it was through this site i didnt get it.

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A aimé A lovely setting and the location is great, lots of walks and pubs within walking distance.

The play park was good and well used.

The pizza van.

N'a pas aimé Only 1 toilet and shower block at the top pf the hill for the whole site. It wasn’t cleaned often enough with a bucket of filthy water to wipe the floor down.
The female owner was quite abrupt and rude to some of the guests.
All the pitches are on a slope.
No grey waste disposal and a sign telling you to pour it in the hedges.
The drainage smell was awful and woke us up.
I don’t think we would choose to stay here again as there are so many nicer options available locally.

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Réponse du gestionnaire : Thank you for taking the time to review your stay, we welcome all feedback.

We are sorry to see that you will not return in the future.

We wish you well in your future travels.

A aimé Very picturesque and friendly site

N'a pas aimé No hand soap in any toilets all weekend.
No toilet rolls in the ladies toilets all weekend
Loud group of young men and woman drinking talking and laughing kept all awake from 2am until 2.45am with no intervention from staff.

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us, we welcome all feedback.

We are sorry that you were awoken with loud noise during the night, we do patrol at 10.00pm and 11pm on the weekends to remind guests about quiet time. We do have an out of hours number for guests to call if other guests are making a loud noise or impacting on your stay, we actively encourage guests to use this number through the check in process, to alert us so that we can then take action at the time, especially through the late night early hours when we may have gone to bed and not heard the noise ourselves.

The toilets are attended to every couple of hours through the weekend, Friday evening at 9pm was the last toilet check of that day and the toilets did have toilet roll. Saturday and Sunday morning the toilets are topped up with toilet roll at 06.30 am by ourselves, Saturday they were checked every 2 hours for cleanliness and toilet rolls. We are not sure why there would be periods of time without any.

Thank you for the feedback from all the Riddings Wood team.

A aimé The location is close to lots of fun things to do.
Toilet and shower facilities are clean.
Although we didn’t use it, you can pre order food for breakfast and they have little pop up vans coming to serve different meals on an evening

N'a pas aimé This was our first time camping, and unfortunately the pitch we were given was very sloped. Everything kept sliding, and we couldn’t get our table level enough to comfortably keep drinks on it.
There was a constant background noise during our stay, almost like a toilet continually filling up. We understand this wasn’t anything to do with the campsite itself, but it was still annoying, particularly at night. You can only hear it from the bottom field.
We were told on arrival that bikes weren’t allowed because children had previously been racing around the uneven gravel paths and there had been concerns about accidents. We understand the reason for the rule on the upper part of the site where the roads are etc, but we were staying on the bottom field and felt this should have been made clear before booking. Had we known beforehand, we probably wouldn’t have stayed.
We felt the focus on bikes was a little misplaced when some cars weren’t sticking to the 5 mph speed limit. In our opinion, cars travelling too quickly were a much bigger safety concern.
There is only one water collection point for the whole site, which felt inconvenient especially when it’s up the hill.
There is also only one toilet and shower block for men (4 showers in each) and one toilet and shower block for women (4 showers in each) for the entire campsite, which seemed inadequate when the site was busy and was not large enough to shower and get dried in.
pitches were small, too small to be comfortable with a tent and a car.

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A aimé Lovely campsite, in a nice location 👍

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Réponse du gestionnaire : thank you for taking the time to review your stay with us, we welcome all feedback

Thank you for sharing the photos with us they look really good.

We are glad that you enjoyed your time with us and we hope to see you again in the future.

Thank you form all the Riddings Wood team.