Riddings Wood Holiday Park

A aimé Lovely woodland setting, quiet site

N'a pas aimé Nothing to dislike the site was not busy - may be different when full

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A aimé Very Nice campground in nature surrounded by nice trees, lots of warm showers and toilets.

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A aimé Quiet site with good views

N'a pas aimé The toilet weren't clean on our arrival even though the departure has left one hour before. They were cleaned that afternoon but not cleaned again during our 3 day stay. There was a notice to say dump grey water in the hedge. Exit barrier open 24/7. Roadway very uneven. Several units on site that live there for long periods of time that are untidy.

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A aimé Good location and the kids loved the park

N'a pas aimé The conditions of the pitches was poor and very unlevel even my water wouldn’t drain properly.

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A aimé The pitch was good

N'a pas aimé Facilities were limited, toilet and shower block was poorly maintained and insufficient for the number of people staying there. Construction materials lying around site.

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A aimé Beautiful scenery, not too crowdy, quite new facilities.

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A aimé Hot tub was fantastic, was clean upon entry plenty of kitchen bits available for any occasion

Main bed for comfortable, very warm inside which was good

Customer service prior was prompt via email answering any questions.

N'a pas aimé The artificial grass near front door was soaked throughout our stay due to recent rain, once stepped on was essentially a black muddy sponge, no sweeping brush or mop supplied, naturally with 2 children it was difficult to keep the limited floor area dry, That said if there was somewhere dry to remove shoes near the front door it wouldn’t of been an issue, maybe a raised deck area would of prevented this.

No WiFi available on site, limited 4/5G signal, autism parents, heads up!

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us, we welcome all feedback.

We are glad to see that you were comfortable in your lodge and we do hope we can welcome you back in the future.

We are looking into the artificial grass surface to the lodges, there is decking underneath but we found this became slippery when wet, we are currently looking into alternatives.

We will look at providing mops for the lodges, there should have been a brush and we apologise if this was missing.

Thank you for all your feedback, from all the Riddings Wood team.

A aimé Lovely clean camping area, good facilities nice area.

N'a pas aimé Was a little difficult to drive off camping area when wet, needs stone putting on steep drive area

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us, we welcome all feedback.

We are glad that you enjoyed your stay with us and we hope to see you again in the future.

Please be reassured that we did have heavy rain which fell onto hard ground which made the surface tricky, we did have someone on site to assist cars if they had got stuck. We will shortly close the lower field for the winter period.

Many thanks for your feedback from all the Riddings Wood team.

A aimé Short walk to local pub.

N'a pas aimé There was only 1 shower/toilet block for the whole site. On a busy wet bank holiday weekend they were pretty dirty most of the time. No gray waste disposal, had to empty into the hedges.

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us, we welcome all feedback.

We are sorry to see that you will not return in the future.

The toilets were cleaned frequently over the bank holiday, they were mopped almost hourly. We do supply basic cleaning tools for guests to clean after themselves.

The grey waste is by reception.

Many thanks for the feedback and we wish you well in your future travels.

A aimé Location. Fairly central for places of interest

N'a pas aimé Toilet facilities very poor and often dirty. With the number of tents on site, it would have been prudent to have these facilities cleaned several times a day over the bank holiday.

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us, we welcome all feedback.

We are sorry to see that you will not return to us in the future.

The toilets were cleaned 3 times per day over the bank holiday, 6.00am was the first clean, 11.00am the second clean and 6pm the third clean, they were also mopped and checked between these time, the last check was 9.30pm. We did notice that due to the heavy rain the floors were becoming dirty very quickly and we tried hard to keep on top of this.

We thank you for your feedback and wish you well in your future travels.