Riddings Wood Holiday Park

A aimé Kids loved the park

N'a pas aimé Most pitches are on a hill and it’s not the cleanest site. The showers really needed to be cleaned more. The female owner was extremely rude (other campers had also mentioned she had been abrupt with them too) which really lets the site down.

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A aimé Relaxed atmosphere. Nice staff. Kids playground and games. Close to a pub and lovely woods walk.

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A aimé We had an amazing time here with the dog
Very clean , great facilities
Wished we had booked longer !
Can’t wait to return

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us, we welcome all feedback.

Thank you for sharing your amazing pictures.

We are glad that you enjoyed the time with us and it was pleasure to have you here, we hope to see you again in the near future.

Thank you from all the Riddings Wood team

A aimé Nice clean cabins with good facilities.
polite and friendly staff

N'a pas aimé very strict with checkout times.

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us, we welcome all feedback.

We are glad that you enjoyed your time with us and hope to see you again in the future.

Sorry we have to have strict departure times set at 10.00 am this allows our housekeeping to turn the lodge round ready for our next guests

Thank you from all the Riddings Wood team.

A aimé On entry staff very helpful and friendly the site is very clean and well kept we had a nice little pitch (18) it is nice to go on to a site where people respect to the rules of the campsite and kept the noise to a minimum after a certain time at night there are a couple of local pubs a short walk away (moulders arms and seven stars) and we had a nice Chinese from foo lin we will definitely be going back maybe longer next time thanks Nick and Tracy

N'a pas aimé TV signal not great

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A aimé Friendly staff peaceful environment.

N'a pas aimé Waste and rubbish overflowing the bins in hot weather.
Most on the ground is on a slope

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Réponse du gestionnaire : Thank you for taking the time to review your stay, we welcome all feedback.

We are glad that you enjoyed your stay with us and hope to welcome you back in the future.

The bins are emptied twice weekly, we did have a missed collection 2 weeks ago when the waste truck broke down. The past 2 weeks we have found that although we have 6 bins in the the bin compound guests only use the first 3 to point they overflow and then they pile bags on the floor if they went a bit further to the 4-6th bin they would find them empty. the top of the park by the toilets there are 2 bins guest use the first bin to point of overflowing and pile bags on the floor when the second bin remains empty. We do try to rotate the bins and pick the bags of the floor and put them in the empty bins. Guests also fill the bins with air beds, camping chairs and the list goes on, this has an impact on how full the bins get when we clearly ask guests to take any unwanted or broken camping stuff home.

Thank you for the feedback from all the Riddings Wood team.

A aimé Kids liked the park and the stuff to do on the site

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A aimé Everything.... we love this site think this is our 5th stay and we'll be back.Amazing stay, lovely warm welcome.... nothing is ever too much trouble...we booked electric hook up as last one available to book online but asked to go on the field (non electric) and no surprise "no problem go make yourself at home". Lovely clean facilities and a pop up pizza oven on site...thank you once again and see you soon :)

N'a pas aimé Having to pack up and go home :(

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Réponse du gestionnaire : Thank you for taking the time to review your stay, we welcome all feedback.

We are glad to see that you enjoyed your time with us for your 5th stay and we do hope to see you again vey soon.

Thank you it was a pleasure to see you again from all the Riddings Wood team.

A aimé Everyone was friendly and the takeaway vans that attend including the pizza van was tip top.

N'a pas aimé Such a shame as this site had the potential to be really good, but let down by the following:

There was only 1 x shower / toilet block for the whole of the site. It was also not cleaned at regular points in the day. I understand that this could be attributed to the clientele not keeping it clean, but a cleaner would have helped (plus additional facilities).

The dirt track in the way out was undulating and the sound of exhausts catching it didn’t sound good.

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A aimé The arrival and check-in process was very easy, with helpful staff directing us to our pitch. The pitch itself was incredibly large, as were most of the pitches across the site, which made for a very spacious and comfortable stay.

The main shower block was large and generally good, although the closer toilet and shower facilities were closed and looked as though they had been out of use for some time. There was a small shop at reception, and food vans serving street food and pizzas were available on two of the three nights we stayed, which was a nice addition.

The play park was also good, although it was really only suitable for younger children. There was, however, plenty of open space for playing games and enjoying the outdoors.

The location was just outside the town, although we didn’t explore the immediate local area very much, as we spent most of our time visiting Matlock and exploring the surrounding Dales.

Overall, it was a good campsite with plenty of space and some useful facilities. However, we didn’t feel there was quite enough on-site or in the immediate area to make us want to return for another stay.

N'a pas aimé One of the biggest frustrations was that I hadn’t realised when booking that there were no on-site freezer facilities for refreezing ice blocks. For such a large campsite, with so many people camping in tents, I would have expected this to be available. There were no issues with the electrical supply, and a fridge could easily be powered if you brought your own, but having access to a freezer would be a really useful facility for campers.

The majority of the site is also on a slope. This wasn’t a major issue for us, but it’s something to be aware of when choosing a pitch, as some campers may prefer flatter ground.

It could also get a little noisy around the avenues, with some parents not paying much attention to the 10pm quiet-time rule. As someone with children myself, I appreciate that kids will be kids, and this isn’t really the campsite’s fault as similar things can happen anywhere. However, some families did seem to take the rules a little too casually.

The toilets were also often left in a poor state. I suspect this was largely due to the number of children using the facilities during the school holidays rather than a lack of cleaning, but it was still noticeable.

Finally, I found that if I showered after around 8am, the water was often only lukewarm. During a heatwave this wasn’t particularly unpleasant, but it’s something worth being aware of, especially if you’re expecting a hot shower after an early start or a day out.

Overall, these were relatively minor issues, but they are worth considering when deciding whether the site is right for you.

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us, we welcome all feedback.

We are glad to see that you enjoyed your stay but sad to see you will not return in the future.

We are sorry to hear that you experienced noise at night, we are quite strict on quiet time and we do go out and about at night to enforce the quiet time.

The showers are powered by gas so we are not sure why they would be lukewarm in the mornings, we will get these checked to find the possible cause.

Thank you for your feedback we will look at some