Hatfield Outdoor Activity Centre and Campsite

Me gustó Loved our second stay here . The amenities were nice and clean plenty of hot water showers are push button and have a good water pressure . The activities were excellent all at extra cost but definitely worth it we took out a boat around the lake went on the aqua park and axe throwing. My son said it was the best birthday he's had as we were there for his 14th birthday. Pitch size was perfect. Wifi available on site. Staff were friendly and very helpful. There was also a playground for younger children , a woodland play park on site . A short walk there is a lovely field to walk your dog and have a rest horses in a nearby field , a skate park that was used by locals and other campers, and if you take your bikes there an area with a few jumps and can use the skate park for stunts.

No me gustó Nothing

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Me gustó The site was really clean, onsite bar and helpful staff.

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Me gustó The activity centre was good, but could only access the lake for paid activities. Spacious pitches with electric hookup. Close to a great playing field and pretty village.

No me gustó Some motorway noise could be heard all night. Could do with increasing the cleaning schedule for the shower block and washing up facilities.

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Me gustó Great facilities, very clean and tidy, great atmosphere.

No me gustó Cost of the activities

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Me gustó Great for families

No me gustó Could do with showers and toilets cleaned more often

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Me gustó Tent pitch size was good and in the shade
Staff accommodated our request to be near our friends

No me gustó Being told upon arrival that we wouldn’t be able to use our electric cool box because the site was quite full and other people on our circuit were using theirs too. We shouldn’t have been put in this situation given we had paid for EHU. Luckily after the first few hours the electric seemed to be holding up and we were able to use it.

Horrendous noise from groups of adults and children into the early hours, screaming and running around between tents. Security guard on two of the nights was more concerned we still had a fire on at 10:30 rather than dealing with the families shouting and waking up the kids.

Toilets were horrendous, absolutely filthy and often with no toilet paper. There should be seperate showers and toilets.

Activities were expensive and should be discounted if staying on the site.

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Me gustó Don't be put off by reading some of the negative reviews.
Great place to come and enjoy some quality family time. It can be a bit rowdy at the weekend but great to see kids actually being kids having fun rather than stuck on a device. The pitch is small but more than adequate. The staff are all so friendly and try there upmost to keep shower block clean and tidy. A bit more respect from guests would probably help. Overall we had a great long weekend and would come back.
Water sports were great and well worth the money.
Food from the cafe was great.
Shop was more expensive than the tesco round the corner but that's to be expected.
The bay horse inn 10 minutes walk away had the best Sunday roast ever!!! Well worth the £90 for 4, 3 course meals with drinks 🍸

No me gustó Nothing

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Me gustó We loved the “euro camp” feel and the shade of the tents in the trees (spot no6)
Toilet/shower area clean and tidy and bigger than most shower units. The shop and cafe on site fabulous and stock plenty of items. The water sports are great just a shame nothing for young children (3 years available)

No me gustó Nothing really to stay - we will be returning again soon

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Me gustó Nice site lovely helpful staff

No me gustó Pitches could be clearer but that's being picky

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Me gustó The free drink for poor service

No me gustó A very poor experience. Arrived Thursday and walked into reception to be told their system stated we should have arrived two days ago, got out my booking confirmation from pitch up which clearly stated arrival Thursday. A younger lady with a red cap was very rude and had zero customer service skills. It was like I was a random person walking in asking if they could squeeze us on. Still very confused the two staff didn’t really know how to handle the situation and was talking about setting up an emergency pitch. I asked where should I wait and how long it will take as it was 5:30pm & I had two hungry toddlers in the back of the car.
Again, the staff still couldn’t advise much but told us to wait in the overspill car park. We did finally get on a pitch and had one free drink but overall the customer service we received was appalling. The toilets and shower block were disgusting. Would not recommend.

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