Liked Great place for family very large pitch , very good staff apart from one

Disliked Cleanest of the toilets , we saw a staff cleaning all the toilets with the same mop

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Liked Very quiet perfect to rest

Disliked Don't have any mobile phone signal , could be a blessing for some but when you have kids they complain a lot

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From the manager: Hi Marcelo, Thank you so much for taking the time to leave such a great review. We’re sorry to hear that you experienced issues with your phone signal during your stay. While many of our other guests do not report the same problem, we do understand how frustrating this can be. We hope we’ll have the opportunity to welcome you to one of our other resorts in the future. ^JC

Liked Everything is the 4th on site

Disliked Could smell people smoking marijuana and fighting between then but in fee minutes the police came and sort all , great response from staff

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From the manager: Thank you so much for taking the time to share your feedback, Marcelo. I’m really glad to hear that you enjoyed your recent stay with us overall. I’m sorry to learn that you experienced some disturbance from other guests during your visit. This isn’t the experience we want for our guests, but I’m pleased to know that our team responded quickly to address the situation. Your comfort and satisfaction are very important to us, and we’re always striving to improve. I sincerely hope that this incident won’t deter you from visiting us again in the future, and we look forward to welcoming you back for an even better experience next time. ^AB

Liked Great place very family area

Disliked No late check out

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From the manager: Hi Marcelo, thank you so much for taking the time to share your review with us. We’re truly delighted to hear that you enjoyed your stay overall, and your positive feedback means a lot to our team. I’m sorry to hear that late check out wasn’t available during your visit. Late check outs are subject to availability, and sometimes, due to high occupancy or incoming guests, we aren’t able to offer this option. Please know that our team always does their very best to accommodate special requests whenever possible. ^AB

Liked perfect as always

Disliked until today nothing

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Liked All facilities are great, a lot of things for kids to do, all perfect

Disliked some lack of information how to check in after hours and also from some services from staff. if you got to swim poll you must take 20p with you to close the locker as it is not informed anywhere and also not informed by staff in the moment of the booking. you need to pay to use the wifi

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Liked we like everything, quiet place, the bathrooms and showers very clean, the kids had a lot of fun in the playground

Disliked there is no WIFI

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Liked great space, very clean , the toilets and showers always very clean, the facilities very easy to use

Disliked unfortunately don't have space ( playground ) for the children

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Liked Great place, very organized, toilets very clean

Disliked could have a playground for the children as they don't have not to do.

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