Tyddyn Adi Caravan Park

Liked lovely friendly helpful service from beau & the man that both worked in the food hut

Disliked We stayed at this campsite over the weekend as part of a group and unfortunately had a very disappointing experience.

The biggest issue was the attitude of the owner. We found her to be extremely rude when speaking to guests, including our group, and it created an uncomfortable atmosphere throughout our stay. Rather than feeling welcomed, we felt like we were constantly being watched and spoken to as though we had done something wrong.

One particular incident involved our BBQ. We were told we were breaking the campsite rules, despite using a raised BBQ that was fully supervised. The campsite’s own Facebook page clearly states that raised BBQs are permitted and that only disposable BBQs placed directly on the ground are not allowed. We had followed those rules, yet were still spoken to in a way that was completely unnecessary and unprofessional.

Sadly, our experience didn’t improve. The cleaner was also incredibly rude, raising her voice at both parents and children on several occasions. We felt stared at whenever she walked across the field, and her behaviour made us feel unwelcome and uncomfortable for the duration of our stay.

As a group, we spent a considerable amount of money staying here, but instead of enjoying a relaxing weekend, we were left feeling like we didn’t belong. Good customer service starts with making guests feel welcome, and unfortunately that was completely lacking.

The one shining light was Beau, the owner’s daughter. She was friendly, approachable and genuinely helpful throughout our stay. She and the man working in the food hut were a credit to the campsite and the only members of staff who made us feel welcome - her mother the camp owner or ‘the boss’ as she referred to herself should take a leap out of her daughters book.

It’s such a shame because the campsite itself has potential, but until the way guests are treated improves, we wouldn’t return or recommend it to others.

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Liked Grill House was great, food was tasty and the young girl on reception was lovely. Good location for the beach & modern shower block which was kept clean

Disliked No facilities for children ie a park or field to play sports. Wifi signal very weak in the fields.
I would never rate a site so low, but we were so disappointed with the attitude we received from the owner in regard to BBQs and we had followed the rules given to us on check in via a leaflet. I believe we were not the only family to receive the same abuse. We spent over £2k on 3 x pods and 4 x tent pitches for a 3 night stay, and we were treated so poorly. All we wanted was to get the kids off their phones for a weekend, play sports and do quizzes etc and we were treated like scum off the owner & then the cleaner threatened one of the Mums whilst we were playing rounders and continued to stare us out the rest of the stay. Like I say, overall good but I wouldn't recommend to families

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Liked close to the beach.

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Liked Facilities nice and clean

Disliked Owners rude attitude. She managed to upset 3 different sets of campers Saturday evening. Accused of us having a fire because we placed a BBQ to cook tea inside a fire pit to protect the grass on site, she then said she would see me at the gates in the morning, I was due to be staying another day.

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Liked The lodge was great, clean and well presented. Staff were really nice and helpful.

Disliked Hot tub had problems with staying hot

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Liked Clean , quiet

Disliked Nothing was all perfect

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Liked The girl that runs everything was very helpful.. clean washrooms , friendly atmosphere. Would recommend

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Liked The pod was lovely, had almost everything you needed, bed was comfy, kitchen was well equipped and the views and location was nothing short of amazing.

Disliked Hot tub needed privacy rather than being open for all to see, the cutlery in the pod was on its way out and there was only 1 fork. A bug net for the doors would be great, as it was scorching hot, having the doors open to let a breeze in also allowed all the wildlife in too.

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Liked Shower area of the site are lovely, quiet field area well kept

Disliked Unprepared pitches on main field, grass in general needs cutting, electric cable points lying on the ground at several pitches, seasonal pitches untidy, grass edges not trimmed and hedges not trimmed

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Liked Loved our stay here in the pod
You can see it's got a lot of potential with upgrades
Toilet/shower block clean and modern
Two young girls who seem to run everything are lovely
If this park had a wee shop on it and a bar or pop up food trucks to come on site it would be amazing.

Disliked Notjing

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