Hill Cottage Holidays

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.
• Modifications are subject to a £15.00 ($20.12) fee.

Admission

• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 21 or over.
• For licensing reasons, you must be a member to stay at this campsite. After booking, you will be granted free membership of this campsite's exempt organisation, who may contact you to finalise registration.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• The park will send you further check-in information 7 day(s) before your arrival.
• There is no reception at this park. Please check-in at the gate instead.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Bookings must not be for more than 21 consecutive nights.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 9 p.m. and 8 a.m..
• Refunds within the indicated cancelation period are only possible if the park is able to relet your unit/site.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.
• This is a quiet park: no music is allowed.

Hired accommodation

• Hired accommodation: a £100.00 ($134.14) damage/cleanliness deposit hold is required prior to arrival and will be released within 24 hours of your departure date after inspection of your unit should no damage/losses be found. The damage deposit will automatically be pre-authorized in advance on the card used to make your booking.
• No naked flames are allowed inside the hired accommodation units.
• Your unit must be left clean and tidy; a fine of £100.00 ($134.14) will be charged for unclean units upon departure.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Safety

• Firearms are not permitted.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• If making a fire, the fuel, logs and coal have to be purchased on site.
• Open fires are prohibited.
• Please do not touch or feed the animals.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• No cars/motorcycles at the site. All cars must be parked in the designated area.
• No vehicle movement between 9 p.m. and 7 a.m..

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 9 p.m..