Hill Cottage Holidays

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 21 or over.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.

General

• Bookings must not be for more than 21 consecutive nights.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Safety

• Firearms are not permitted.

Admission

• For licensing reasons, you must be a member to stay at this campsite. After booking, you will be granted free membership of this campsite's exempt organisation, who may contact you to finalise registration.

Safety

• Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Hired accommodation

• Hired accommodation: a £100.00 (€115.52) damage/cleanliness deposit hold is required prior to arrival and will be released within 24 hours of your departure date after inspection of your unit should no damage/losses be found. The site will contact you for your card details so that the deposit is pre-authorised on the card used to make your booking.

Safety

• If making a fire, the fuel, logs and coal have to be purchased on site.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Changes to your holiday

• Modifications are subject to a £15.00 (€17.33) fee.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 9 p.m. and 7 a.m..

Safety

• Open fires are prohibited.
• Please do not touch or feed the animals.

General

• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 9 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.

Vehicles

• The charging of electric vehicles is not permitted on site.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Arrivals and departures

• There is no reception at this site. Please check in at the gate instead.

Reception

• There is no reception on-site: on arrival please contact the number provided on your booking confirmation.

General

• The site is not liable for any refund in the event of force majeure.

Arrivals and departures

• The site will send you further check-in information 7 day(s) before your arrival.

General

• This is a quiet site: no music is allowed.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 9 p.m..

Hired accommodation

• Your unit must be left clean and tidy; a fine of £100.00 (€115.52) will be charged for unclean units upon departure.