Sunflower Park

Liked: Warm welcome, Good size pitches, kids play ground has lots of for them to do, and the onsite bar. The animals are an extra bonus.

Disliked: Toilet and shower facilities could do with an upgrade but work and are adequate

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Liked: The dog exercise field

Disliked: Toilets/showers filthy, often without toilet roll. Rats around the toilets, which was also the pot wash area and chemical waste area. Lots of dog poo which had not been picked up. Pitch was completely just sand. Park was dangerous, exposed springs on trampoline, sunken trampolines with metal,bricks and rubbish etc stuffed underneath and weren’t properly covered, sharp metal scattered around park site, huge splintered bits of wood and unstable swing sets etc. WiFi £3 per device, per day, in an area with next to no phone signal

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From the manager: What a load of cods wallop.
None of the points raised in your review were raised directly with any staff member during your stay. Yet you scored us 1/10 for customer service. Come on.
You gave us 2/10 for accommodation yet brought your own.
Ww received no reports of the toilets being dirty, out of paper nor infested with rats. Likewise on our periodic checks we found none of the issues raised
In 10 years we have never had a report of any rats in the areas you speak of.
No reports of dog poo from anyone on site and we were full.
Animals not kept appropriately. Based on what??
We are inspected by DEFRA, Trading Standards and the RSPCA. We too have countless testimonials from campers and visitors speaking only of our love and care of the animals.
Yes the three trampolines are dug into the ground. Meshing is sunken below ground level to prevent items being deposited beneath and more do to stop unsupervised children digging under to gain access beneath. No reports or nothing found consistent to your claims of sharp metals or splittered wood lying about in the play area.
What is tremendously alarming is you claim to have discovered these very dangerous conditions but did not act responsibly to remove or more importantly bring it to our attention. But again you scored us 1/10 for customer service.
Yes wifi is £3 for a day but it drops to £5 per weekend and only £10 for a whole week. So very competitive really
If you too had bothered to come and raised any concerns with us we would have explained that we actively discourage WiFi use as you are here relax. We too are very aware of the phone signal and it's shortcomings hence why we also discourage .
For those that simply can't do without wifi, maybe for composing inaccurate or false reviews, then we point out the better areas of coverage and explain that our wifi is starling and very expensive, but our commitment to customer service us such that we have it who can't do without.

This review will be contested as you are providing inaccurate or false information without any evidence.
What you have not given is an opinion based review as per pitchup policy.
You state factual issues without raising those issues at the time ( some of which are dangerous), provide no evidence and your review is completely at the other end of the spectrum of huge numbers of reviews posted in the last few months. They can't all be wrong and you right.

Liked: The whole experience was great, from the scenery to the animals, the staff were really friendly. Ian and josie obviously go above and beyond to keep improving the site. All the amenities were clean and well maintained.

Disliked: The sand, but this was a five minute clean at the end of the trip so no big deal at all.

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Liked: The setting is beautiful. Small but plenty big enough for the kids to be entertained all weekend. Felt like you were staying with friends the staff were amazing. So happy to help and just chat with you. The people looking after the animals loved talking to the kids when they asked questions or just wanted to watch.
The facilities were clean and tidy. The onsite bar/cafe was lovely and well kept. The Sunday night entertainment was fab and it was lovely to be able to have a drink and sing whilst the children ate sweets and came and went to the park as they pleased. I felt safe leaving my things at the tent and letting my older kids explore independently.
Lovely little fishing pond. The animals were fab especially for my little boy of 3 who thoroughly enjoyed saying good morning to the donkeys when he woke up each day and the ducks that he said were his friends.
Overall, we will for certain be coming again and I’d like to stay for longer next time.
We had a fantastic, relaxing and enjoyable bank holiday weekend where my kids(even my teenagers) could be kids again and this is rare these days with phones and social media. I felt like they got dirty, played and just were young and I haven’t had them like that for a few years now it was truly lovely. Myself and my partner were able to relax and enjoy the outdoors fully too

Disliked: The only thing I would maybe add would be another toilet block or even just a porta loo at the other end of the wild camping section. Just so that in the night, we don’t have to walk all the way to the other toilet. This would be the only thing I would change but it isn’t something that would stop me coming again I just think it would be a good idea

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Liked: Oh my goodness. This place is super special!! We loved it. With really friendly owners Josie, Ian, their staff, the 'crazy gang' of animals & the fishing pond, we was in our element. We had a few walks in Laughton forest. Hot showers too.....no push button for the shower is a rarity these days. We cannot wait to return.

Disliked: It isn't a dislike really, but the shower / toilet facilities could do with an upgrade. Having said that, they serve their purpose, they were always clean, always had loo roll & the showers were hot. I'm also aware that the crazy gang come 1st & quite rightly so!!
Really disliked having to pack up & leave!

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Liked: Joise, Ian and the team were friendly.
Fire pits, fishing and bike rides to the pub.
Bar on site.
Animals, ducks and geese walking by and pigs, goats, horses and emus watching on from the woods.
Calm, peaceful relaxing site.
Hot and powerful showers
Clean facilities
Fire pits for hire and refilled ready for use.

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Liked: The children absolutely loved the animals and been able to go off to see them on their own. The park was lovely for the children too.
So peaceful

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Liked: We have never been to a site quite like this one, we loved being so close to the animals. We were very lucky and managed to pitch up next to the emu enclosure.
The owners were very friendly.

Disliked: The sand

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Liked: Another short stay at this wonderful site (our 4th visit here) and we can see the work that's been happening since our last stay. The play area has had a significant amount of work done to it (it was looking a little sorry last time we stayed) but I expected that as Ian and Josie very obviously take great pride in their site.

It's the perfect site for families with the play area, a football field for the kids and of course the animals all over the site. Just be aware the little ones will get mucky but that's what kids are supposed to do when they're having fun in the outdoors. Shower facilities (no 20 second button push here) are provided to clean them up at the end of the day :-)

Disliked: Having to leave to get ready to go back to work next week

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From the manager: Very very kind. Thankyou

Liked: We came for our dogs 1st birthday and had the most wonderful weekend with our 3 year old son! Great site, lots of very friendly animals, fun park and cool cafe/bar area. Surrounded by forest so can walk for miles, the dog was in her element. Cannot wait to return! Thanks for having us x

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From the manager: Great photos, very kind review. Thankyou