Sunflower Park

A aimé Couldn’t get over how fantastic our stay was at the sunflower park! It was so easy to find everything was sign posted. The kids loved been outside with all the animals around them. Lots of space for the kids to run and play around, not to add the amazing play area they had on the site for the children to play. When we stayed they had a pizza van come and make fresh pizza. Honestly we loved our stay and can’t wait to come back for more outside fun! Thank you for such an amazing stay!

A aimé The site owners are a lovely couple who don't have 101 rules! Simple pitch up and relax. Lovely people to talk to, who will happily stand and have a chat with you!
Facilities are just what you need...showers (basic but working and hot water) toilets, washing up area, little gift shop that sells icecream and cold drinks, cafe if you don't want to make breakfast (highly recommend the sausage sandwich), its own little bar that has dart board and tv if you don't want to miss the match, play area for the kids (the trampolines were a great hit).
Saturday night the pizza van visited and I highly recommend the sunflower pizza (delish!)
We went on a lovely walk in the woods, visited the animals, fell in love with Erica!
The geese are amazing..and made my weekend!
Sunday night we were the only campers and it was so peaceful just listening to the geese talk to one another.
Wifi signal is hit and miss...this isn't a negative for me, as it just meant I could sit back and relax with no interruptions (there are parts of the park where signal is great if you have to have internet). We hired a fire pit for the weekend, had enough logs for 2 nights, and additional logs are cheap enough!

N'a pas aimé The sand isn't the best but it didn't stop us having an amazing weekend...just being some crocs that you can wash in the clean up area.

A aimé Site was beautiful - natural surroundings, loved the animals, there was a bar on site and options for food.

Really relaxed vibes, fire pits allowed & we could camp near our friends.

N'a pas aimé Other campers didn't keep their dogs on leads, and allowed them to bark at some of the animals - not really acceptable pet owner behaviour, and could lead to dogs being disallowed?!

A aimé The site pitch number 6 we had was brilliant. Right near the pub and toilets and was enclosed good for our dogs .
Really lobed the enclosed part for dogs too.

N'a pas aimé Only downfall there is no Internet.

A aimé The area in which we stayed was so tranquil and very relaxing
We booked on for an extra night as we had such a lovely time . The owner Josie and Ian are so lovely and welcoming

N'a pas aimé N/A

A aimé Facilities were all there, toilets, showers and washing up, all ready reasonably clean considering its a bust site at sites.
The animals add a bit of charm to the sites and watching them can provide hours of entertainment.

N'a pas aimé The place is popular at the weekend! Good for the sites but we had enjoyed having the place to our selves through the week.

A aimé Warm welcome, Good size pitches, kids play ground has lots of for them to do, and the onsite bar. The animals are an extra bonus.

N'a pas aimé Toilet and shower facilities could do with an upgrade but work and are adequate

Réponse du gestionnaire : Thankyou.
Fair review. We are regularly needing repairs and cleaning up. Beyond standard cleaning regimes.
Some visitors better them or allow children to dig. Get filthy then wreck the facilities sorting the kids out.

A aimé The dog exercise field

N'a pas aimé Toilets/showers filthy, often without toilet roll. Rats around the toilets, which was also the pot wash area and chemical waste area. Lots of dog poo which had not been picked up. Pitch was completely just sand. Park was dangerous, exposed springs on trampoline, sunken trampolines with metal,bricks and rubbish etc stuffed underneath and weren’t properly covered, sharp metal scattered around park site, huge splintered bits of wood and unstable swing sets etc. WiFi £3 per device, per day, in an area with next to no phone signal

Réponse du gestionnaire : What a load of cods wallop.
None of the points raised in your review were raised directly with any staff member during your stay. Yet you scored us 1/10 for customer service. Come on.
You gave us 2/10 for accommodation yet brought your own.
Ww received no reports of the toilets being dirty, out of paper nor infested with rats. Likewise on our periodic checks we found none of the issues raised
In 10 years we have never had a report of any rats in the areas you speak of.
No reports of dog poo from anyone on site and we were full.
Animals not kept appropriately. Based on what??
We are inspected by DEFRA, Trading Standards and the RSPCA. We too have countless testimonials from campers and visitors speaking only of our love and care of the animals.
Yes the three trampolines are dug into the ground. Meshing is sunken below ground level to prevent items being deposited beneath and more do to stop unsupervised children digging under to gain access beneath. No reports or nothing found consistent to your claims of sharp metals or splittered wood lying about in the play area.
What is tremendously alarming is you claim to have discovered these very dangerous conditions but did not act responsibly to remove or more importantly bring it to our attention. But again you scored us 1/10 for customer service.
Yes wifi is £3 for a day but it drops to £5 per weekend and only £10 for a whole week. So very competitive really
If you too had bothered to come and raised any concerns with us we would have explained that we actively discourage WiFi use as you are here relax. We too are very aware of the phone signal and it's shortcomings hence why we also discourage .
For those that simply can't do without wifi, maybe for composing inaccurate or false reviews, then we point out the better areas of coverage and explain that our wifi is starling and very expensive, but our commitment to customer service us such that we have it who can't do without.

This review will be contested as you are providing inaccurate or false information without any evidence.
What you have not given is an opinion based review as per pitchup policy.
You state factual issues without raising those issues at the time ( some of which are dangerous), provide no evidence and your review is completely at the other end of the spectrum of huge numbers of reviews posted in the last few months. They can't all be wrong and you right.

A aimé It was a great site especially for the grandchildren who enjoyed seeing all the animals and there were a lot! They enjoyed the park too. We used the small shop a couple of times. The location was fab and we enjoyed a great walk through Laughton Woods.

Réponse du gestionnaire : Thankyou very much 😊

A aimé Hosts were really friendly, lots of animals on site and excellent playground with trampolines for kids. Felt very safe on site. Plenty of toilets and showers nearby, very basic but met our needs. Small bar onsite too. Fantastic ice cream/desert cafe nearby too!

N'a pas aimé We booked a grass pitch but arrived to a sand pitch. Host did take time to explain the reason for this being damage by other guests however perhaps would be better advertising the pitch as sand rather than grass. Also there was a quiet beeping sound all day and night for the entire stay which could be heard by several pitches closest to the bar/toilets. Not loud enough to disturb anyone but rather annoying hearing it every minute or so when trying to sleep at night.

Réponse du gestionnaire : Thankyoufor a kind review.
Over the last few months we have been gathering road plainings and top coating all roads n paths to improve accessibility for all and to keep the site cleaner in wet weather.
This work finishes this week

After that we need to gorm a plan to regress pitches.
Issues are sand is great for drainage. Not great for growing grass.
Children n dogs being allowed by their supervisors to dig in sandy areas, making matters worse and finally demand of pitches along with the Income, for our animals. Times when repairs are best carried out are our busiest times.
The quiet beeping noise is the CCTV.
It only beeps when active do campers must be in our yard at night. If it's sounding at night