Pet Rescue Fundraising Campsite

Μου άρεσε All aspects of campsite very friendly staff and well run would recommend to friends and family.

Δεν μου άρεσε Some of the pitches are a little rough and worn.

Children’s play area could do with an upgrade.

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Μου άρεσε The kids having fun , out of all the places we stayed on our Wales tour my little girl really enjoyed the site and the friends she made , on arriving my little girl got spoilt with some sweets from the owner nice touch , this site is what you make it ... I'll look back and say we done something nice supporting this site for the dogs ...

Δεν μου άρεσε Nothing

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Από τον διαχειριστή: Thank you for your review and we are pleased your little one enjoyed the site it an old fashion site with space for family games instead of screens.
Until next time safe travels and happy camping

Μου άρεσε Big and very level pitches.
Other campers were really friendly.

Δεν μου άρεσε Portaloos only in site 2 that had no lighting. The shower had nowhere to put your clothes - no hooks or shelves and the water drained directly through the door.
An extortionate £4 to take your rubbish away was charged as there are no bins. We took our own rubbish away which was ok but as we have a dog, we were aware of having poo bags in our vehicle.
The main thing that would put me off from returning was the fact that the site was immediately next to a Sewage treatment plant which gave off a really unpleasant smell.

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Από τον διαχειριστή: The port-a-loos were added purely for night time use, as a curtesy to campers who don't wish to walk a few yard to the flushing toilets that are illuminated all night, it also states on the information sent with the confirmation site 2 is non electric and torches are required.
The reason for the refuse charge is simple and also stated on the information sheet £4 for 2 clear bags available at the check-in this cover the cost of the skip that we are charged £264.+vat per week, I am sure the options given are reasonable or would you rather the charity we raise fund for paid the bill?
I am afraid you are very wrong about the smell as it was the surrounding farmers field that had been sprayed (if you want food in the shops for your table the farmers have proactive jobs to do to provide the raw material to the veg shop, butchers, supermarkets)
The treatment works are full enclosed and there is no odour and once all the trees have grown you would not know it was there or don't you go to the toilet) PS If you had looked there is a bin for dog poo perhaps, you should have asked at reception were all your queries could have been answered and any worries laid aside, I never understand why campers only complain after they have left. We are sorry you had such a miserable time and we wish you well with other camp sites safe travel to you and yours. PS nothing wrong with the free showers & hot pot wash

Μου άρεσε Lovely site, friendly owners and large pitch area. Clean loos and hot showers included in the price. Food truck at the weekend which smelled amazing I just didn't make a note of the times :-(

Perfect location between Prestatyn and Rhyl

Δεν μου άρεσε Nothing about the site.

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Από τον διαχειριστή: Tank you in nice to be appreciated and the campsite staff thanks you also. Until next time happy camping and safe travels

Μου άρεσε Friendly. Quiet site, pitch was fairly level.

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Από τον διαχειριστή: Happy you enjoyed the site enough to come again sad you don't want to invite your friends, we welcome lone travellers and hope we offer a safe campsite.
Take care and happy adventures

Μου άρεσε Fruendly service. We got to the food van and little late and the lady tooke an order from us anyway. This was very much appreciated. The whole campsite had a friendly atmosphere, and I feel it is very well located. The beach is only 10 minutes away and you also have nice looking pubs (we didn't go in them) up the road. In addition, supermarkets were around 10 minutes drive away too which is very convenient. The surrounding hills still give you the feeling of being out the way. I felt the amenities were well kept, showers were pretty much the perfect temperature, with lots of power and clean. Never had any issues with the bathrooms at all, however I can imagine that if I did, the people running the site would have sorted it straight away. This was our first time camping with our children (5 & 3) and well will definitely be returning at some point.

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Από τον διαχειριστή: Thank you for your review it's very much appreciated, and you and your family will be welcomed back anytime. Until then happy future camping and safe travels

Μου άρεσε To be honest there’s nothing much to like about this campsite. The view of the mountain. A stream that your not allowed in else you will be finned. Basic facilities, toilets, showers and post washing. There is a small not very well maintained park for smaller children.

Δεν μου άρεσε I found the lady owner very rude and abrupt. The other staff I spoke to were more approachable, friendly and helpful. The owner had it in for one family in particular. This family was fantastic and great to have on the campsite. Keeping everyone’s children entertained and playing games with them all. My children couldn’t wait for the games to begin. £4 for a pedal bin bag to dispose of your rubbish. Never have I been to a campsite that charges to dispose of rubbish. Not a site to visit if your children have disabilities or complex needs.

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Από τον διαχειριστή: The steam is a wild life passage and has dangerous pockets of deep water with the drop that use to run a mill wheel under the small bridge acting like a washing machine there has been a tragedy there when a member public fell in and was found the next day so YES it's out of bounds. We have a lot of special needs children visit our site and there is never an issue. Our Facebook page can support all the issues raised. You are part of the same family that caused the issues
Just a quick note for the campers on site 1 from Thursday 14th - 17th Aug we apologise for the disturbance a family booking caused on the campsite with the foul language and noise. It’s very unfortunate and although asked the to keep the noise and the children down after 10pm quite time and off the play area it was like trying to hold back the tide. Toilet roll thrown all over and push down the toilets blocking them. Ran a-mock in the farmer barn of new baled hay (private farm). We have responded to all the complaints from other campers by blocking any further bookings they try to make (not that they will as I’m everything bad you can think of)leaving remarks were your a cu#t and said in front of a lady in the book office to say she was stunned would be mild) and they will be writing bad reviews that’s a cheek.
So I am very sorry for anyone offended and their camping trip disturbed by this family group.

Μου άρεσε The view

Δεν μου άρεσε Pretty much everything!
The lady who runs the site is very rude and challenging.

Two sets of toilets and she would lock one set around 0830 each morning to avoid cleaning it. Queues for the toilet in the morning.

Two showers available and a disabled one which she would lock, I asked if she could open it and she asked what my disability was. I showed her my access card and her partner came stomping over to eventually open it.
She was very rude and aggy to all our children. She does not like children at all and expects them to be seen and not heard!

We was late checking out and she told one of our kids who was using the toilet that we was all getting charged … not sure why she would even be discussing this with a 10 year old child.

There’s rope around each pitch to seperate … my son ran into it 2 times and cut his neck, I asked her if we could take the rope down and I was made to show her the evidence of what the rope did.

Website says 1130 in tents however after the first night she came and printed us off random flyers as she decided to change the time…. My family had all the campsites kids in the centre playing big group games till 2100 ish (around 30 kids- they absolutely loved it and we had parents the next day asking if we would do it again) and I believe she genuinely didn’t like it, so printed off these random leaflets dictating another time, I confronted her on this and she said there was complaints that kids was swinging on a swing and creaking at 2130. I told her if that’s all they’ve complained about then they shouldn’t be staying at a ‘child friendly’ camp site. She told me to shh. I told her she was very rude and it’s not a child friendly site at all.

Oh and there’s also rats by the wash up point.

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Από τον διαχειριστή: Never seen such a pack of untruths these reviews are from the same family that caused problems from the 14-17th Aug never again you have been banned. I posted the following on the 17th after they had departed PS my departure time stated 10.30 had been extended to 12 noon so tents can dry before packing. The info leaflet given out was for children to collect their sweet rewards and gave the times for the catering van & pop-up bar and quiet time as normal 10pm. Yes you get foul language on any campsite but I am talking about adults the can be hear all over the site as they are so loud their children may be use to it but other children aren't.
Just a quick note for the campers on site 1 from Thursday 14th - 17th Aug we apologise for the disturbance a family booking caused on the campsite with the foul language and noise. It’s very unfortunate and although asked the to keep the noise and the children down after 10pm quite time and off the play area it was like trying to hold back the tide. Toilet roll thrown all over and push down the toilets blocking them. Ran a-mock in the farmer barn of new baled hay (private farm). We have responded to all the complaints from other campers by blocking any further bookings they try to make (not that they will as I’m everything bad you can think of)leaving remarks were your a cu#t and said in front of a lady in the book office to say she was stunned would be mild) and they will be writing bad reviews that’s a cheek.
So I am very sorry for anyone offended and there camping trip disturbed.

Μου άρεσε Absolutely nothing we liked about this camp site!!

Δεν μου άρεσε Marj and her staff . Treated me and my family like crap. Obnoxious cantankerous old lady who can’t stand kids , arrived on-site and was told to wait around with crying young kids and for her telling them to be quiet!!! while she conned money out of us/people for tiny white bin bag which was £4 for each one To dispose of our rubbish, first night kids played on a creaking 1980s swing which wasn’t really that sturdy, anyhow she drove past at 20past 10 demanding all the kids to be in bed!!!! , following morning . Drove to us about 9:30 to tell us there had been loads of complaints about us when there was no such story!!! We had most of the campers in campsite one playing games with us making new friends and not one single complaint everyone was thanking us for entertaining there kids!!! Later on that day we was also told we wasn’t allowed in the stream 25 degree heat, got water guns out for us all to have water fight, was also told and shouted at for using water as they had a bill to pay, (tiny water pistols ) everything we tried to do we got shouted at, she came over wouldn’t let us have a word in edge ways said we had to follow rules but this wasn’t stated on the site , also stated no noise after 11:30 but was making us all go to bed at 10:20!!! . Following morning same again even tho kids was in bed for 10 following night!!! Then we decided to go out as couldn’t stay in there any longer came back and she was constantly on the kids don’t go in there don’t do this don’t do that, and it was just kids exploring never met a more ruder person in my life!!! Nothing family friendly about this place at all!!! Telling fully grown adults to shut up and be quiet while she spoke to us , wouldn’t serve any of my kids anything from the tuck van said nooo very stern where closed even though she was serving others!!!! this place needs shutting down there’s absolutely nothing on it for anyone other than 4 cranky swings that ain’t safe!!! There’s rope tied everywhere and my nephew ran into them 3 times resulting in rope burns round his neck he’s only 4!!! She said I was lying until I showed her the state of his neck!!! This woman is a horrible nasty old women who made us as a family feel like we was walking on egg shells!!!! We always tidied up and made sure the kids was around us at all times but even then she still had something to moan about, even calling one of our kids who was walking past minding his own Business coming back from toilet an odd ball, wouldn’t mind he’s got disabilities !!!! Wouldn’t open the disabled showers for us as well looked at us as though we was lying until we yet again proved her wrong!!!!!! She’s horrible and I suggest everyone stays clear of this site if you have kids! It’s more for 70+ age… STAY CLEAR GUYS

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Από τον διαχειριστή: The skip hire is over £265+vat a week, we are recouping this cost by charging per issue bag £4 as we raise funds for pet rescue it seem fair not to take this from the funds there are other option available to all campers. As for this review it's from the same family. The disabled shower was opened when asked but then they all pilled in children and all because they didn't want to wait for the showers they had used since arriving: The food van closed after breakfast 8.30 -10.30 the children came over when the cleaning was under way after 11 so we could help them but we did give them milk as theirs's was frozen given not charged for. A 3 part family so the same reply as I stated earlier.
Just a quick note for the campers on site 1 from Thursday 14th - 17th Aug we apologise for the disturbance a family booking caused on the campsite with the foul language and noise. It’s very unfortunate and although asked the to keep the noise and the children down after 10pm quite time and off the play area it was like trying to hold back the tide. Toilet roll thrown all over and push down the toilets blocking them. Ran a-mock in the farmer barn of new baled hay (private farm). We have responded to all the complaints from other campers by blocking any further bookings they try to make (not that they will as I’m everything bad you can think of)leaving remarks were your a cu#t and said in front of a lady in the book office to say she was stunned would be mild) and they will be writing bad reviews that’s a cheek.
So I am very sorry for anyone offended and there camping trip disturbed.

Μου άρεσε Fantastic place the staff are all lovely nice quiet side after 1030pm
The owner doses a grand job both on site and with the rescue centre for animals and it's nice to know that the funds go towards housing rescue dogs and its only a short drive from prestatyn I did extend my staying a couple of times and this was very easy to do on site at the office

Δεν μου άρεσε Having to come home

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Από τον διαχειριστή: I was really special to host you on our little site and I loved hear about your daily excursion's to places of interest, well done you.
Until next time safe travels and happy exploring
M