Almafrá Gran Confort

Positiv Clean tidy well run camp

Negativ Nothing

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Positiv Netjes. Prettig rustig. Mooi met uitzicht op bergen. Gratis entertainment Flink goedkoper via pitchup dan direct bij camping.

Negativ Wel 5 tot 7 euro betalen voor resp. sport en sauna.

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Positiv Clean well organised , sites a good size. Restaurant excellent

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Positiv Rude staff from arrival to departure, if this is what Spain has to offer forget it !!!
On arrival, we were also greeted in a very unwelcoming manner. We were told not to pull up at the barrier and that, on our next visit, we should pull up further down the road because we were blocking the entrance.

We found this approach extremely rude and unnecessary. As arriving guests, we would have expected a polite welcome and some assistance with the arrival procedure, rather than being spoken to as though we were causing a problem. This certainly did not create a good first impression of the hotel.

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Vom Platzbetreiber: Hola Andrew,

Thank you for taking the time to share your feedback. We are genuinely sorry that your first impression of our campsite did not feel welcoming.

We would like to clarify that, for safety and operational reasons, guests are asked not to stop directly in front of the entrance barrier, as this can block access for arriving and departing vehicles. Our intention is always to explain these procedures clearly and efficiently, never to make guests feel uncomfortable or unwelcome.

We regret that the way this information was communicated came across as rude, as this was certainly not our intention. We value every guest and understand how important a positive and friendly welcome is after a journey.

Your comments have been shared with our team as a reminder of the importance of maintaining a warm and courteous approach at all times. We appreciate your feedback and wish you all the best in your future travels.

David Aranguren
Campsite Manager

Positiv Efficient check in (although not quite ‘service with a smile’)
Nice size fully serviced and flat pitches.
Good service and food in the bar, with friendly and helpful staff.
Shower blocks and toilets are well maintained and clean.
Unfortunately the weather wasn’t conducive with using the pool which did look welcoming.

Negativ Some of the shows seem very poorly attended.
Some late night noise from people walking past after leaving the bar.
Being given information about the facilities and events.

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Positiv todo fantastico y buen servicio

Negativ localizacion

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Positiv Gostei muito

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Positiv Schöne Stellplätze, ruhige Lage

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Positiv Great staff. Spotless around camp. Pool area clean and good reasonably priced food.

Negativ A leaflet detailing pool hours, happy hour, specials in cafe and cost of laundry when in booking would be useful.

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Positiv Great facilities, everywhere very clean, staff friendly

Negativ Having to pay for wifi

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