HolaCamp Arán Aventura

Positiv The location is without doubt the best thing about HolaCamp Arán Aventura. It is in a fantastic setting in the Pyrenees, right beside the River Garona, surrounded by mountains, and there is plenty to explore without having to move the motorhome.
Les is a lovely little town and was probably only seven or eight minutes on foot from us, or a couple of minutes on the bikes. There are a few shops, hotels, bars and restaurants and a lovely river running through it. Definitely worth a wander.
A little further on is Supermercado Boya. It is a large supermarket that seems geared towards bulk buying, with everything from meat, fruit and vegetables to wine and household goods. There is also a large perfumery, a small clothes shop, cafe and petrol station on the same complex. When we visited, the petrol station had huge queues and there were lots of French vehicles around. Fuel was considerably cheaper than we had recently paid in France, so that probably explained the popularity.
We actually carried on cycling from there and crossed the border into France, which made for a great day out.
Going in the opposite direction from the campsite there is a lovely rural riverside trail towards Bossòst. Bossòst has a much better selection of shops, restaurants and places to stop, including somewhere to buy fresh bread. The ride itself was one of the highlights of our stay, following the river through the countryside with caves, woodland and information boards about the local wildlife.
Reception was also very good. The lady who checked us in was extremely pleasant and helpful. When our original pitch was completely unsuitable for our motorhome, she moved us without any argument or fuss, which we really appreciated.
For younger children the campsite has plenty going for it, with a play area, volleyball and other activities, and there was certainly plenty happening around the site.

Negativ Unfortunately, the touring pitches were a major disappointment.
Our original pitch, which I think was B1, was extremely small, on a very steep slope and had a communal water point almost in the middle of it. It was also beside the children's play area. With a motorhome approximately 7.5 metres long, it was physically impossible to manoeuvre onto the pitch properly because there simply was not enough room in the roadway in front.
We were moved to a flatter pitch, which was better, but still extremely small. I actually measured it and it was approximately 6 metres by 9 metres, so 54 square metres, rather than the 70 square metres we had been expecting. The pitches are packed very tightly together and we felt a bit like sardines.
Our second pitch was immediately beside the car park and entrance barrier, so vehicles were coming and going within a few feet of us throughout the day. It was also at the end of the zip line, so people were regularly arriving directly beside our pitch.
The other major disappointment was the toilet and shower block. From our pitch it could hardly have been further away, right at the top of a fairly steep campsite, so every visit to the toilet, showers or washing up area involved a considerable walk uphill.
At first glance the facilities looked reasonably modern, with plenty of showers, toilets and basins. Unfortunately, after using them for three days it became obvious that they were very poorly maintained. Several showers and toilets were out of order, a number of doors did not lock properly and the water pressure in the showers was dreadful. The showers use push buttons and the water often just spluttered out. On our final day the water stopped completely while I was trying to shower. That simply is not good enough and is something the campsite really needs to address.
The bar and restaurant appeared to open mainly in the evening. We did not use it as we cooked ourselves, although the area looked clean and tidy.
Overall, fantastic location, lovely surrounding area and very helpful reception staff, but badly let down by tiny touring pitches and poor shower and toilet facilities. With better maintained washrooms and more realistic information about pitch sizes, this could be a much better campsite.

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Positiv Good electricity supply.
Reasonable size pitch.

Negativ Campsite was empty
Toilets weren't clean

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Positiv Good clean site
Reception very friendly

Negativ Nothing

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Positiv Parcela perfecta

Negativ Que tuviera que ir con el WC a cuestas por el camping para descargarlo en el lugar indicado.

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Positiv Mountain views from the site (especially from the pool). Sanitary facilities. Short and pleasant walk into the charming Les. WiFi included (but unstable).

Negativ Some of pitches were small and sloped. Pitch Up claims that English is spoken but that proved not to be the case at Reception.

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Positiv The site was fine more for young folks

Negativ Restaurant was closed so no food for us

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Positiv The location was great very peaceful. The washing up facilities were good. The water from the fountain was clean enough to drink.

Negativ An Extra toilet block at the bottom of the camp would have been helpful

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Positiv El entorno es precioso y la convivencia aun estando el camping completo fue muy tranquila y respetuosa.
Pudimos disfrutar de la zona y de la piscina del camping ya que nos pilló unos días con buen tiempo.

Negativ Las expectativas de poder disfrutar de actividades en el camping nos dejó decepcionados de entrada.
Mis hijos de 11 y 12 años no podían disfrutar de las estructuras del parque infantil y se quedaron con las ganas de probarlo, así que no les quedaba más remedio que mirarlas reojo cada vez que iban a los baños.
Nos sorprendió que la edad máxima fuera 9 años además del elevado coste para las familias con niños más pequeños. Creo que el camping debería tener interno el parque infantil y no una empresa externa que añada tarifas añadidas.

En las actividades de bosque vertical entiendo tenga un coste de monitor, pero me pareció muy elevado y lo tuvimos que quitar del plan.
Creo que para los que se hospedan en el camping debería tener un precio reducido y atractivo para que se pueda disfrutar y forme parte y diferenciación con otros campings.

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Positiv Éste camping es increíble para el precio que cobran. Las parcelas son grandes, el camping no es muy grande y aún así no está masificado. La piscina está genial, muy limpia eso sí, fresquita como cualquier piscina del pirineo que no esté climatizada. El mismo camping cuenta con un parque de aventuras con tirolinas y puentes tibetanos (se paga a parte). Los baños y duchas en proporción suficiente y también limpios. El personal de recepción y mantenimiento súper eficiente. Es todo fácil, llegas y escoges parcela. El bar restaurante con precios más que aceptables, calidad en comida y trato excelente del personal. Volveremos!

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Positiv Todo en general,parcelas grandes los servicios estan muy limpios,muchos puntos de agua y luz

Negativ Como sugerencia les informo
Hay varios puntos de luz estropeados que deberian arreglar porque encontramos una parcela que nos gustaba y cuando estaba montando la tienda me di cuenta que la toma de luz mas proxima no estaba operativa con lo que tuvimos que volver a desmontar y cambiar de sitio ya que no me llegaba el cable de 25 mts al punto de luz mas cercano.
Tambien deberian revisar las duchas porque hay varias que no funcionan sobre todo la ultima y hay varias que no se pueden cerrar las puertas.
Tambien hay varios grifos que se quedan abiertos y no para de salir agua constantemente con lo cual la perdida de agua es importante.
Gracias

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