Thurston Manor

Positiv Great site, friendly staff, lovely clean showers & toilets.

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Positiv Very friendly and helpful. Lovely clean hot showers. Loved the pool.

Negativ Someone pinching our armbands!

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Positiv Nice caravan site with area for tourers and motor homes and expected facilities.
Dog friendly restaurant/bar on site.
Great shower and toilet facilities.

Negativ Touring area is site roads to large caravan areas, so lots of passing cars.

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Vom Platzbetreiber: Thank you for taking the time to share your feedback with us. We’re so pleased to hear you enjoyed our touring facilities, dog-friendly restaurant/bar, and shower and toilet amenities – it’s great to know these made your stay comfortable.

We do appreciate your comments regarding traffic around the touring area. Your observations are valuable, and we’ll keep them in mind as we continue to review how we can improve the guest experience across the park.

We hope to welcome you and your four-legged friend back again soon.

Kind regards,
Team Verdant

Positiv Great site for couples with kids. Loads going on

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Vom Platzbetreiber: Thank you for your lovely feedback! We’re so pleased you enjoyed your stay and found plenty to do for families. It’s great to hear the site worked well for you and the kids.

We look forward to welcoming you back for more family fun soon!

Kind regards,
Team Verdant

Positiv Friendly staff pitched in a good spot

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Vom Platzbetreiber: Thankyou for being a lovely guest, we hope to see you on park again soon, and thankyou for your positive feedback :)
Kind regards,
Team Verdant

Positiv Good facilities on site...

Negativ Kids running wild after10 pm Dog walkers not picking up their dog mess

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Vom Platzbetreiber: Thank you for your review. We’re glad to hear you were happy with the facilities on site.

We’re sorry to learn that your experience was affected by noise and irresponsible dog owners. Our team does monitor these issues, but we appreciate your feedback as it helps us continue working on ensuring the park remains enjoyable for everyone.

We hope we can welcome you back again for a more relaxing stay.

Kind regards,
Team Verdant

Positiv The site was very clean , and toilet blocks and showers , were also clean and well maintained

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Vom Platzbetreiber: Thank you for your kind words. We’re delighted you found the park and facilities clean and well maintained, and it’s great to know you felt the site was well looked after.

We look forward to welcoming you back for another stay soon!

Kind regards,
Team Verdant

Positiv The staff were very friendly, showers nice and hot, food in bar was good. Shop on site.

Negativ We were put on probably the WORST pitch ever for £35. It was like we'd been put in the naughty corner of a car park that smelt of drains in the darkness. No outside grass to put chairs on or any kind of pitch separation just 4 vehicles on gravel next to the toilets!!! There were plenty of empty pitches on site that had nice grass next to them that were up in the sunshine. Should have asked to move but we were only staying one night, but most disappointed I've ever been as regards value for money!!

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Vom Platzbetreiber: Thank you for sharing your feedback with us. We’re pleased to hear you found our team friendly, enjoyed the hot showers, food, and on-site shop.

We’re very sorry, however, that the pitch you were allocated did not meet your expectations. This is certainly not the experience we want our guests to have, and we regret that it left you feeling disappointed about value for money. We encourage guests to let us know during their stay if something isn’t right, as our team will always do their best to find a more suitable pitch where possible.

We truly appreciate your comments, as they help us improve, and we hope you’ll consider giving us another chance to provide a better experience next time.

Kind regards,
Team Verdant

Positiv We loved our visit. The site is well staffed, with a well stocked shop that has everything you would possibly need and more. The restaurant is warm and welcoming with great food. We took the kids swimming to the nice clean heated indoor pool that again had lovely staff. The night time entertainment was enjoyable and the amusements were a big hit with the kids. The toilet and shower blocks were well cleaned and had everything needed. We enjoyed the beautiful walks also. Overall our first visit and stay here was amazing and we will definitely be re booking.

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Vom Platzbetreiber: Thank you so much for your wonderful review! We’re delighted to hear that you and your family had such a memorable first visit with us – from enjoying the pool, restaurant, and entertainment, to exploring the walks and facilities. It’s especially lovely to know our team helped make your stay extra welcoming.

Your kind words mean a lot to us, and we’re thrilled to hear you’re already planning to re-book. We can’t wait to welcome you all back for another fantastic stay.

Kind regards,
Team Verdant

Positiv Slight problem with electrics on day two, washrooms lacking clothes hangers, but kept clean

Negativ Can not understand why the toilets & floors are being cleaned early morning when needed.

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Vom Platzbetreiber: Thank you for taking the time to share your feedback. We’re glad to hear you found the washrooms clean and that any issue with the electrics was only short-lived.

We appreciate your comments regarding the timing of our toilet block cleaning and the lack of clothes hangers – this is really useful feedback, and we’ll review it with the team to see how we can make improvements for our guests.

We hope to welcome you back again soon.

Kind regards,
Team Verdant