Grannie's Heilan' Hame Holiday Park

Positiv Close proximity

Negativ The showers and toilets and wash up area not clean. There was a not i the toiket for the guest to ring the site warden if thetoilets etc were not clean. As a guest we should not have to ring a warden, you expect a warden to check the facilities regulary during the day. Especially as it is a Park Dean site.
The drain cover in the washing up area was missing.

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Positiv Absolutely brilliant site. Plenty to do for kids. The pool was amazing. Kids enjoyed themselves so much.

Thank you for an amazing time.

Will definitely be booking again.

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Positiv The pitch was large.

Negativ Pretty much everything, unfortunately.
First, the facilities for the campsite are the worst that I have ever seen, and I have stayed at many campsites over the years. There was a poo explosion over the disabled toilet and the door was left open with a ‘wet floor’ sign. The shower was filthy, the toilets were very dated. The washing up area was dirty, there were dirty wet tissues blocking one sink, the other looked like someone had washed their muddy boots in and left all their dinner scraps in there, with no thought whatsoever that others needed to wash their pots in those very sinks!
Avoid the food at ‘Coast.’ I had half a roast chicken which was so tough it was like cooking steak and my son and partner had a ‘beef’ burger, although they described it as ‘mystery meat’ that wasn’t properly cooked. We paid £5 for approximately half a small ciabatta of garlic bread and in total for the 3 of us with 3 mains, 3 drinks (which should’ve been Pepsi max but we’re wishing washy) and 2 cookie dough cookies (just banged in the microwave) it cost us just under £90! Not worth the cost or the waiting time.

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Positiv Le calme du lieu.

Negativ Les sanitaires sont très éloignés de l'emplacement des tentes comme les points d'eau. Et pas possible d'accéder aux activités avec son chien.

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Positiv Excellent resort like camping spot, stunning views out to sea from my pitch. Good onsite facilities for both adults and kids (by the look of it, I was solo traveling) Food was excellent, Staff were extremely friendly and helpful. Wifi was good up at the main buildings, nothing down on the pitches, but I did have 4G on my phone.

Negativ My pitch was quite a long way away from the toilets, and there only seems to be one block where we were on the site (now, I might be wrong here, and i did not just find others. I did ask other campers they had not found any either) so they were heavily used. I never had to wait but cleanliness did suffer very slightly.

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Positiv Great location, amazing beaches and views, very kind and helpful staff

Negativ Lack of maintenance,

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Positiv We loved our short stay here. The staff were fantastic and welcoming. The facilities were clean and plentiful. The restaurant served tasty food and there were several options. Easy access to the beach.

Negativ Nothing.

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Positiv Location

Negativ Had problems with wifi and electric hookup when I arrived, plus my pitch did not exist! Phone number either just gives you a recording or sends you through to Parkdean main switchboard and no help whatsoever for a pitch enquiry. Had to go all the way back to the reception, who had all gone home by 6pm and the man who was there could not help. (Not his fault). Each day then I had more people encroach on my pitch as the spacing was incorrect and tents and vehicles were so close - a fire hazard. I was off and about exploring each day so not a problem but caused unease. Not a site I would go back to as a solo traveller but the location is amazing.

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Positiv Location is amazing, beautiful beaches. Good play park for kids and well stocked shop. Joes diner take away does really tasty food! When we first arrived, we weren’t sure we were going to stay the three night we had booked, largely because of the toilet blocked, but we did stay and had a great time - if you can live with the dirty toilets, the location is worth it!

Negativ The toilet block was disgustingly, the worst we’ve seen. Swimming pool unavailable our whole stay as it needs to be booked online well in advance of stay

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Positiv Views are amazing. Entertainment was good .

Negativ Over priced food and drinks.
Toilets not cleaned daily one cubical left full of shit for 3 days.

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