Scoutscroft Leisure Park

Positiv Staff very friendly

Negativ More toilets needed

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Vom Platzbetreiber: Thank you for taking the time to share your feedback.

We're delighted to hear you enjoyed the staff were friendly and welcoming.

We hope we'll have the opportunity to welcome you back in the future for an even better experience.

Positiv This was our first time staying here and it was perfect. The site is beautiful, the facilities are good.

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Vom Platzbetreiber: We're delighted to hear that your first stay with us was a perfect one and that you enjoyed the beauty of the site and our facilities. It's always rewarding to know we've helped make a guest's first visit such a positive experience.

We really appreciate you choosing to stay with us and hope this will be the first of many visits. We look forward to welcoming you back again soon!

Positiv That the park and entertainment was near the pods, how clean the pods were and how how nice the site was in general.

Negativ The little tv, the Ariel wasn’t very good so tv didn’t work.

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Vom Platzbetreiber: Thank you for your lovely review. We're so pleased to hear you enjoyed the park and entertainment nearby, found the pods clean, and liked the site overall.

We appreciate your feedback regarding the TV reception. We're sorry the aerial affected your viewing experience, and we'll look into this to see how we can improve it for future guests.

We hope to welcome you back again soon!

Positiv Pods were perfect for family of 5 lovely playarea just out of the back so kids could play safely whilst we watched from our pod

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Vom Platzbetreiber: Thank you for your lovely review! We're so pleased to hear that the pod was perfect for your family of five and that you enjoyed your stay with us.

It's wonderful to know the nearby play area was such a hit with the children and that you could relax while keeping an eye on them from your pod. Creating a safe and enjoyable environment for families is something we really value.

We appreciate your kind words and look forward to welcoming you and your family back again soon!

Positiv Cleanliness

Negativ Nothing

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Vom Platzbetreiber: Thank you for your lovely review! We're so pleased to hear that the pod was nice and clean and that you enjoyed your stay with us.

We appreciate your kind words and look forward to welcoming you and your family back again soon!

Positiv Cool

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Vom Platzbetreiber: Thank you for your review! We're delighted to hear you had a cool stay with us. We appreciate you taking the time to share your feedback and are pleased there were no negative comments.

We hope to welcome you back to the park again soon!

Positiv Area and pods are great

Negativ Bird droppings everywhere, all over picnic table and seats. Would have been better if cleaned for customers coming

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Vom Platzbetreiber: Thank you for taking the time to leave us a review. We're so pleased to hear you enjoyed the area and our pods.

We're sorry to hear that the picnic table and seating hadn't been cleaned before your arrival. We appreciate you bringing this to our attention, as this isn't the standard we aim to provide. Your feedback has been shared with our team to help ensure outdoor areas are checked and cleaned more thoroughly between guests.

We hope to have the opportunity to welcome you back for an even better stay in the future.

Positiv Pods and park lovely

Negativ Toilets too far away

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Vom Platzbetreiber: Thank you for your feedback. We're delighted to hear you enjoyed the pods and found the park lovely during your stay.

We also appreciate your comments regarding the distance to the toilet facilities. We understand how important convenience is, and your feedback will be shared with the team as we continue to review our layout and guest experience.

We hope to welcome you back again soon.

Positiv Pod was great, location was amazing, all staff we spoke to were very efficient & friendly

Negativ A bit of a walk to toilet block, cleaning standards in toilet block/dish washing area wasn’t the best.

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Vom Platzbetreiber: Thank you for taking the time to leave your review.

We're delighted to hear that you enjoyed your stay in the pod and that you loved the location. It's also wonderful to know that our team made such a positive impression with their friendly and efficient service.

We're sorry to hear that the distance to the toilet block wasn't ideal for you and that the cleanliness of the toilet and dishwashing facilities did not meet your expectations. We appreciate you bringing this to our attention, and your comments will be shared with our housekeeping team as we continue to improve our standards.

Thank you again for your valuable feedback. We hope to welcome you back for another stay in the future.

Kind regards,
Jesika. Holiday Sales team

Positiv Excellent value and great location. The pod was clean and tidy as was the whole site

Negativ Both the onsite club and the chip shop were closed on the same day - surely this could be coordinated better. The lock on the pod was very poor. Apart from these small issues the holiday was excellent

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Vom Platzbetreiber: Thank you for taking the time to leave your review.

We're delighted to hear that you found your stay to be excellent value and enjoyed our great location. It's also wonderful to know that you found both your pod and the site to be clean and tidy.

We're sorry to hear about the inconvenience caused by both the onsite club and chip shop being closed on the same day. We appreciate your suggestion regarding better coordination and will share your feedback with the relevant team. We're also grateful for your comments about the pod lock, as this helps us identify areas where improvements can be made.

It's fantastic to hear that, despite these minor issues, you still had an excellent holiday. We hope to have the pleasure of welcoming you back again soon.

Kind regards,
Jesika, Holiday sales advisor