The Laurels Holiday Park

Positiv Wow what a beautiful site. It was so well laid out and well maintained. Facilities were spotless, showers lovely and hot, fantastic washing up area and the attention to detail was spot on.

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Vom Platzbetreiber: Ahh thank you so much Sarah! We are really pleased you had a great stay - we would love to welcome you back!
Best Wishes :)

Positiv Good clear information about site
Quiet and tidy/ clean
Good advice re torches

Negativ Not enough hooks and places to put personal things in toilets
No up to date info re pubs closing times

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Positiv Very well maintained site with good facilities.

Negativ The tone of the email telling us not to walk on the grass.

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Vom Platzbetreiber: Hi Jane,
We are so pleased you enjoyed your stay!
I'm afraid the "tone" of an email is all down to the reader and not the author. A huge amount of hard work goes into repairing our grass pitches so they are ready for the coming year, we have recently treated the pitches with a weedkiller and have fresh seed down which would not take if we have people constantly walking over it. It is just a polite notice and not intended to cause offence.
We do hope we can welcome you back and thank you for your review :)
Best Wishes

Positiv Nice well laid out site with very good facilities

Negativ Nothing

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Vom Platzbetreiber: Thank you so much Edward! We are delighted you enjoyed your stay and hope we can welcome you back!
Best Wishes :)

Positiv Cleanliness

Negativ Nothing there, not even a reveptoon

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Vom Platzbetreiber: Hi Simon,
I am not sure what you expected to be here other than what we list as providing? It seems you made a mistake in booking a site without researching what facilities it has.
Everything we list as providing was open and as you youself said very clean.
We don't say we have a reception (assuming that is what you meant to type) all our communication is done through whatsapp messages and face to face about the site whilst we are working - we are contactable and available to help 24/7 if needed.
Overall a very frustrating review and one that is not helpful to future guests.
Best Wishes

Positiv Spacious pitches. Nice quiet place, good toilets.

Negativ Pitch near road but didnt bother us.

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Vom Platzbetreiber: Thank you Jess! We hope you will recommend to others.
Best Wishes :)

Positiv Very well maintained site with spacious pitches the majority seperated by neat hedges.
Bus stop to Padstow right outside the door.
Good walking routes.

Negativ Nothing in particular. WiFi not great but phone signal good enough for general use.

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Vom Platzbetreiber: Many thanks Bernard! We look forward to welcoming you back sometime!
Best Wishes
Sarah and Jo

Positiv Very nice pictures are enclosed

Negativ Sadly, no direct water for touring motorhomes

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Vom Platzbetreiber: Hi Mark,
Many thanks for the great score! You are correct we do not have direct water to pitches but we do not advertise that we do. We find it encourages more social engagement between different guests as they normally get chatting at the water points and keeps everyone active!
Best Wishes
Sarah and Jo :)

Positiv Had a communication email,telling us everything about our arrival and pitch number etc. On arrival there is a board telling which pitch we are at,with phone numbers if we needed anything. A lovely clean site with tidy hedges on each side of our pitch,which was hard standing and spacious. The shower block was large and with at least 4 toilet cubicles and 2 large showers with a push knob . Water was hot at my time of being here. Everything was clean toilets,sinks,showers etc. Shop closed at our stay.. . bus service with quiet a good service just outside the site. Download bus service app for an up to date bus route location.

Negativ Small issue but there could be a bit more lighting from the toilet area

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Vom Platzbetreiber: Thank you so much Roger! We are glad you had a wonderful stay.
The shop was probably closed because we don't have one :) not sure where you read that we have a shop??
We hope we can welcome you back!
Best Wishes
Sarah and Jo

Positiv Very clean and tidy site with polite and helpful staff. Good sized pitch for our motorhome. We tend to eBike to places. The site has easy access to the Camel Trail and various quiet roads to visit places such as Padstow, Camel Valley Vineyard, Wadebridge, etc. Well stocked info stand highlighting local poi’s.

Negativ Only two showers so expect to queue in peak season. The neighbouring road can get busy resulting in noise but didn’t bother us.

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Vom Platzbetreiber: Hi Simon,
We are so pleased you had a great stay and would recommend us to friends and stay again. You have highlighted many plus points for our site which is fantastic! It is a shame the overall score doesn't seem to match up :(
The only dislikes are the road noise, which you say didn't bother you and a speculation that there will be queues for showers in peak season - this is an unfair comment as you yourselves didn't stay in peak season or have to queue for showers.
If anyone looks at all our reviews, not one mentions queuing for showers from guests who have actually stayed with us during peak season.
Best Wishes
Sarah and Jo :)