Pensagillas Park

Positiv: Lovely quiet secluded site but not far from attractions.

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Positiv: nothing

Negativ: too remote, shop closed when we arrived, bar advertised but again closed. was contacted to see when we were arriving. 2 hours before advertised closing time. showers poor, toilet clean

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Vom Platzbetreiber: In response to your inaccurate and misleading comment - we are very disappointed with your score. You haven’t slept on in a empty field without facilities, You have booked for 1 night in the middle of September 2023. Shop was open and operated as advertised. You arrived late and departed early, the shop was closed at 6pm and open at 8.30am in the morning Bar was closed as advertised (it is only open during high season) Im sorry to discover that I’ve upset you with my telephone call. The reason why I’ve contacted you was to find out the approx. time of your arrival, it was getting dark and I was worried that you may got lost. Please accept my apologises for any disturbance that I have caused with my call. On arrival you have been personally greeted by me and showed around our park. Its very obvious that you haven’t read some important information, before you booked, about our facilities and opening hours. Because of that you have submitted review full of false information. May I suggest to you – please take a min and search some information about the site before making booking, as we are - the owners of the business and not responsible for your mistakes.

Positiv: Quiet site with good views of the Cornwall countryside. Staff were very nice and helpful. We stayed outside of the busy period which may have effected how quiet it was but there were only 4 pitches available in our field anyway so it would’ve been quiet during busy periods as well and it had a good view of the fishing lake

Negativ: The toilets and showers could’ve been cleaner as these were shared with various spiders, moths and other insects. A quick wipe round and a good hoover could’ve corrected this and it would make the experience a lot better. I was also greeted by a cockroach on its back one night in the gents toilets. Camping you expect the odd bug etc but this was beyond what we would expect and usually find camping in this country and various countries in Europe

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Vom Platzbetreiber: Thank you for your review, I'm sorry to hear that your experience was so different to the hundreds of other campers that have stayed with us this year and have all commented on how clean our toilets and other facilities are. As you will see from our other reviews, we pride ourselves on the cleanliness of our facilities and the toilets and showers are cleaned spotlessly twice a day and constantly checked and monitored at all other times. I can only imagine that the extremely hot and dry weather may of attracted the bugs at night. As the lights are left on at night in the facilities so that people can see, this may of attracted them , but i can assure you they are all cleaned out. I am 100 percent positive we would of had no cockroaches on the site , what you may of seen is a May beetle. these creatures are completely harmless and do not sting, bite or do anything else to cause harm to humans. Had you mentioned your concerns to myself or any of the other members of staff i would of personally made sure the there were no spiders in the showers and addressed any of your concerns. You could of always used the other toilet block which is more internal. We make every effort to attract wildlife to our site and have put up numerous bird boxes etc and planted wildflower meadows to attract a diverse range of creatures to our farm. occasionally the bugs get into places they shouldn't. and for this i apologize.

Positiv: Loved the friendly reception. We were running late, they ran to assure us, gave us the best pitch available. Hook and water. Shower and bathrooms were immaculate. Nice touch with ice freezer. Good local knowledge Great value for money. Would recommend

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Positiv: The site was very clean and well-organised, tidy toilets and a very pleasant shower. The grass where we pitched the tents had been well-mown. The staff were very friendly.

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Positiv: The site is lovely and really peaceful, with lots of wild birds and owls at night. The established trees and shrubs around the pitches divide up the areas well giving a secluded feeling. Everywhere is clean and tidy and very well managed. The dog exercise area is massive and a walk around the fishing lake is recommended if you are able.

Negativ: Nothing

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Positiv: Beautiful location, great facilities, toilet and shower block well maintained. Shop was good, staff were lovely and great bar which served food.

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Positiv: Friendly staff, great facilities. Lovely sized pitches to suit everyone. Brilliant location

Negativ: Only downside was you could only order food to take out and couldn’t eat in the bar/club house

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Positiv: Lovely site, scenic views, amazing hot showers, beautiful lakes!

Negativ: Wi-Fi signal was not great but didn’t choose the site for its Wi-Fi!

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Positiv: After camping here last year, we decided to come back again this year. Still such a lovely campsite. Showers have been upgraded and are even nicer than last year, a nice toilet and shower block and a nice changing room. Wifi was even better and worked really well. Washing and laundry facilities are really useful, and laundry facilities reasonable priced to use. The tow bar pub and takeaway is lovely as always. Nice atmosphere. reasonable prices and tasty food , with a good veggie option. Camping pitch are great sizes, really pretty land, and lovely scenery to wake up too. And not to far away from all facilities

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