The Willows

Positiv Small site. Friendly owner. Clean facilities and really close to bus route. We will be back. Thank you.

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Positiv Great location. Fab views and peaceful

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Vom Platzbetreiber: Hello hanet

thank you so much for taking the time to leave your review so happy you enjoyed your stay and I shall be stealing the photo for our website :-), Lindsey

Positiv Great views

Negativ Did not stay , the hard standing pitches were very small and couldn’t peg down my awning as the ground was so hard , gave up and left

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Vom Platzbetreiber: Les,

We advertise as a hardstanding site. Our 100+ images all show it to be fully hardstanding. At no point in any of our marketing do we suggest that it is not hard standing. For the past 2 years we have had guests on a daily basis (there are currently 3 up there right now!) erect awnings of all shapes and sizes, images of these are also in the gallery on pitch up.

I am delighted to read that you wouldn't visit again as the option isn't available to you. Instead of waiting until you were home and attacking your keyboard with your review, I live 50 metres away and have a farm shed full of hammers/mallets even tent pegs that could have assisted you, perhaps the adult option would have been to make contact while you were on site.

I take a lot of pride in keeping and upholding a good review score and put a lot of time and effort into my site.

I am embarrassed on your behalf that you have opted to offer a 3/10 score.

Lindsey Berry
Owner of several large mallets, tent pegs and tools at The Willows Keswick

Positiv The size of the pitch, the bathrooms were fantastic, the location was very peaceful. Thank you for the little touches in the showers and washing up area.

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Vom Platzbetreiber: Thanks Meriel your review means such a lot so thank you for taking the time to write it, hope to see you again, Lindsey

Positiv Everything! Small but perfectly formed! Quiet location yet right in the heart of things. Very, very welcoming owners.

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Vom Platzbetreiber: Good day to our favourute and first Bavarians!!! Thank you so much for your lovely review it Is really appreciated, Lindsey

Positiv Everything was great , communication really good , helpful and friendly, lovely views and not far from Keswick with a good bus service almost on the doorstep so we didn’t have to move the camper

Negativ The only thing I’d say is that there’s no signage saying the name of the site anywhere , there is another site near the top of the drive so initially it was a little confusing as to if we were at the right place

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Positiv The view, the location, clean facilities, the tranquility.

Negativ Not getting site and payment details until minutes before we were leaving home. Not meeting the host at all.

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Vom Platzbetreiber: Hello Elaine, sorry we didnt catch you I am down there a minimum of twice a day seven days a week and we live just 50 metres from the site (at the back of the first farm building) by foot so if anyone needs anything the information of how to contact us in the information you first received from the third party agent you used to book your stay, Pitch-up, then it is on your welcome information sent on the day of arrival and also on each door of each shower/toilet block. Really pleased you enjoyed the view and the location we are so so lucky, and I am pleased you were happy with the facilities which I do take a pride in keeping clean for everyone. Thanks again for staying, Lindsey

Positiv the site was very good, pitches good, toilets and showers all clean.
Lovely veiws

Negativ No signs for the site from the road or even as we arrived on site, as there is no reception we were not sure if we were in the right place

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Vom Platzbetreiber: Hi Michael

Thank you for your review, we send directions with pictures to assist to show exactly where the site is on the morning of arrival, unfortunately we are not permitted to have road side signage by the Lake District National Park Planning Authority as if we had a sign it would set a precedent for all. We have however just had a new Braithwaite Farm sign erected by the local highways at the end of the road and that has proven to be a big help but I do appreciate if you hadn't read the welcome information and seen the picture step by step guide of where we are it isn't so easy. To help future guests with this we are also on Google Maps and if you type in The Willows Keswick it brings you right to the campsite. It does say on Pitch Up on our site information that we don't have a reception so guests are aware of this when booking as we live just behind the farm buildings we are always just a phone call away. I really appreciate your feedback as it does all really help us and also other guests who I know read both your review and our responses so thank you again.

Lindsey

Positiv Friendly small site
Immaculate
Walking distance to local village and lovely walks

Negativ Nothing

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Vom Platzbetreiber: Hi both thank you so much for staying and a fabulous review :-) Look forward to welcoming you back soon, Lindsey

Positiv Location, peaceful and excellent views

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Vom Platzbetreiber: Thank you both so much for a lovely review and will hopefully see you again soon, Lindsey