Heathland Beach Holiday Park

Positiv Swimming pool and flume. Play areas for children. Plenty to do for children.

Negativ Pool was very cold unfortunately.

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Positiv Level allocated pitch, plenty of things for the youngsters to do fishing swimming tennis and on the beach.

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Positiv The pitches were big and lovely surroundings.

The play parks were clean tidy and well kept.

The park was clean and spotless. As well at the washing up area, showers and toilets.

Friendly staff

Negativ The swimming pool we were not made aware of but the heating had broken couple of days before and takes a week to heat back up. We had picked this camp site for the heated pools for our little girl.

We had a notice in the welcome pack about noise only between the hours of 8am and half 10pm. Fine by us reasonable ask however at 8 o clock on the dot every morning appart from Sunday a digger started up and doing work on the park.
I do understand work needs to be done but surely not on the dot at 8am and also a warning would of been helpful.

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Positiv clean facilities, close to a beach and fishing lake was good for little ones to learn. Good size pitches as well

Negativ Management don't care about customers. - They're doing a good job getting the site sorted after taking over, but it means we had groundworks going on literally outside our trailer tent from 08:00 each day we were there. There is no drainage around the site so we were flooded on the first night from a thunder storm. Each day we felt like we were forced to get away from our pitch due to conditions and the works going on. - All these works should be done in closed season.

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Positiv None

Negativ Booked a pitch back in January, we ask to be in a particular place - They agreed and said “yes all yours”. We arrive just after 1pm to be told no your not on the original one we ask for and put us somewhere else, wasn’t given a choice, so off we go to find the pitch which was dead opposite the kids sand park and people were still on that pitch. Found the manager who was flapping round not knowing where to turn next who told us to go wait round the other side (the side we ask to be that funnily enough was all empty)
30 mins later we get onto the pitch.
The pool is hourly slots that have to be booked (even though there was only a couple of people using it at a time) out of the hour slot you get, the slide gets turned off for 30 mins of that.
Most days there is a car parked right outside the ladies toilets and there is lady sitting outside on one of the chairs from one of the shower cubicles.
We went to reception to query why the lady was outside the toilets as she kept in/out of the loo’s every 2 mins and was very unstable on her feet to be told that it was her grounds man wife and is very poorly and puts her there to get her out of the house. (Very sad to learn the lady is very unwell BUT had we of not queried her being there, it just looks like a drunk person wobbling around) which some children using the showers/toilet might find uneasy.
There is works going on at the back of the pitches which is very noisy every day and there is telehandlers driving through the site fully loaded.
This was our 3rd time staying there, it will be the last, it’s nothing like it use to be.

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Positiv There was actually nothing to like apart from close access to the pebble beach.

Negativ From the off the lady in reception was not the happiest of people and seamed to have an attitude (fantastic start) smile and be more polite would have been a nicer welcome considering we are paying customers. Pitch was very rutted and large holes so not ideal. Shower block nearest the reception not tidy and mold in the shower curtains. Says it’s a 5 star camp. I’d give it a 3 at best. Permanent campers kept us up till 4am with loud music 2 nights in a row. no respect for others on the pitches. Been here before and since the site has been taken over it’s changed for the worst unfortunately.

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Positiv Great facilities, friendly and helpful staff will definitely visit again 😀
Onsite fishing brilliant and my boys caught everyday, swimming great and bookable each day. Clubhouse had lovely food and drinks and very reasonably priced even a pool table and some evening entertainment.

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Positiv clean toilets and shower , site was nice and tidy, and site is making improvements

Negativ somebody was on our pitch ,just miss read numbers , but we were put on another pitch it was okay

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Positiv The pool. The price of a pint. The walks.

Negativ A fight in the bar. A groundsman putting trees and pallets through a loud woodcutter during the day, for days. Not relaxing because of this. Especially when the cost was over average.

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Positiv Would of put 10 but the toilets/showers let it down needs updating and the bush button showers were a nightmare

Overall we would definitely come back pitch fantastic 22 so private bar, amenities, pool etc were so great especially for a family with children they cater for everyone.

Thank you it was a lovely 3 days

Negativ Showers block need updating

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