Breydon Water Holiday Park

Positiv The staff were really nice except ones on breakfast service, the facilities were okay

Negativ When checking in the staff were quite rude and expected me to know everything when I’d never been there, I asked to take beans and mushrooms off my breakfast but wasn’t offered a substitute when I mentioned toast that was extra, the pitch was awful next to the bins and football which was in use until midnight and with young children wasn’t ideal hearing non stop swearing all night

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Positiv Easy to check in, easy to find our pitch, all staff were really Friendly

Negativ Was right next too the sports court of kept having footballs hit the caravan

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Positiv Shortness of stay

Negativ General untidyness of the camping/touring area, rubbish blowing around, toilet/shower block untidy, with no toilet paper on occasion, disappointing as only stayed for 3 nights, this was more than enough, glad to be coming home, very poor

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Positiv The bins were emptied regularly. Yes, that's about all I could think of that was positive.

Negativ Bizarrely, the site insists on proof of identity. If you question this policy you are told in a rude way that you just have to show them your ID or your booking will be cancelled. They can't or won't explain why they need you to do this, when no other campsite in the country does, nor do hotels. I have a suspicion that it's to make sure they don't have any non-english guests as I didn't see anyone who wasn't english, and the area is known for electing an extremely far right MP.

From my pre-arrival experience, I expected a below par site. Boy did they aim lower than I expected.

Camping is not the focus of this site. They sell caravans.

Arrival was very basic. There wasn't an introduction, or advice on the rules, or on activities, or where anything was. A simple "you're on pitch X, it's there, off you go", which wasn't very welcoming.

When we arrived there was no hot water in the shower block. Guests were advised to make the 20 minute round trip walk to their other site where there was a swimming pool, which had two showers with no privacy. It was not really an adequate solution to the problem. We didnt want to drag our kids 20 minutes for a basic shower, so we just made do with cold water.

Water was restored on day 3 of our trip, but the showers are designed so you have to hold the button in to get water. This means you can't have a leisurely shower and instead have to try to wash one handed.

The entire touring site is crammed around the toilet and shower block. This means that out of the 80 or so plots, about 30 are adjacent to the toilet. You have a very high probability of hearing your neighbors poop. It is also lit all night by strong floodlights, which is great for safety I guess, but it means if you are anywhere near the lights, you'll have a super bright light shining into your tent all night.

You get very little space, it's about cramming as many tents as possible into the site, not about giving their customers room to fit their tent, a car, and some outdoor space for playing or sitting. It's clearly very highly occupied as the grass was dead throughout and there were large sections of each plot without any grass at all. I accept there has been mimimal rainfall, but they are not interested in keeping the grass healthy by having gaps in bookings. It's all about cash cash cash for the owners.

The facilities are basic, and the entertainments are very strongly focussed on bingo. I think it was Bingo three times a night each night we were there, except the saturday, which was kareoke. You could hear the kareoke from the tents at the rear of the campsite.

The indoor pool, as I said earlier is on a seperate site, and although it tells you that you must book online, this is not true, only 25% of their capacity is offered online so you are better just turning up. It's 1.25m deep throughout, so it's not suitable for poor swimmers who can't stand up. The lifeguards were more focussed on having fun and not on looking after the guests. Instead of spraying water at the swimmers, they really should have been watching for the safety of the swimmers. If I'd have been on duty, I'd have twice rescued my own daughter who got into difficulty. As it was, they never even noticed her.

If you are travelling as part of a group, you won't get to camp near each other. I was with a family member and our tents were about as far apart as it was possible to be. She was right next to the bins so I felt a bit sorry for her. We at least were up against the fence, which offered some nature and 5am wake-ups from the local cockerel.

All in all, the price does not reflect the service. It's possibly the most expensive campsite I've ever stayed at, and it was also possibly the worst. I'll be requesting a refund for the 2 days without hot water, and given my experience of their customer service, I expect to be treated very rudely, and ultimately have to submit a chargeback request via my credit card.

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Positiv Leaving

Negativ Toilets filthy. Freezing water in shower block. Generaly very dirty and lack of toilet paper. Not clearly marked out with cars dumped everywhere and noone bothered by it

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Positiv Good facilities, lots for kids to do

Negativ Had issues with electric supply (not the fault of the park granted but we were not really kept informed on the status of the powercut). No hot water in showers second night.

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Positiv Not much apart from leaving the site to go into Great Yarmouth.

Negativ Toilets were absolutely disgusting at the camp site. Covered in faeces the whole weekend. Who even leaves it like that, let alone the people having to clean them. The staff in the main restaurant had 2 extremely rude managers too. Not great for a first encounter when we first arrived. Just meant we refused to spend any more money in there the whole weekend.

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Positiv Staff fantastic

Negativ Toilets rubbish everywhere not staff bad people

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Positiv The first day was ok

Negativ Me and my son Got woken up to fighting at 3 o clock in the morning spoilt the whole stay fully not acceptable my son was shaken up and scared for the rest of the stay

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Positiv Location

Negativ Pitches were uneven, dry & dusty with very little grass remaining.

Was not worth the extra cost we felt we paid for access to the pool as it was so popular you only got a short time there.

Staff fabricated toilet checks. At 5am this morning the ladies hadn’t been checked since 3pm yesterday & toilet paper was running out/empty in most cubicles. By 7am a fake entry for after 1am had been added saying they had been checked & filled up. Not good enough with that many people on site.

10am check out is also early compared to a lot of other sites. Tent was still wet from dew when we had to take it down.

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