Pen Y Bont Touring and Camping Park

喜欢: New & Clean facilities
Lovely location
Friendly campsite

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来自经理: Thank you so much for taking the time to leave us a review, very much appreciated. We are so happy that you enjoyed your stay with us and hopefully we will see you again in the future.

Team PYB

喜欢: Beautiful well maintained site. Within minutes of finishing my shower the cleaning lady had been in and squeegeed the floor dry. The shower block incorporating the showers and toilets was immaculate.
The ladies in reception were pleasant and helpful.
Location so near to Bala Lake and the steam train. Bala town itself a pleasant 15 to 20 minute stroll. Lovely little town with cafes, coffee shops, pubs and a number of independent shops.
A lovely relaxing place. We will be back.

不喜欢: The only negative was the noise from the traffic on the main road.

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来自经理: Diolch yn fawr, thank you very much Susan! We are absolutely thrilled that you enjoyed your time here and look forward to welcoming you back very soon!

喜欢: Great site, very neatly kept. Staff were very helpful and on site services just right.

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来自经理: Thank you so much 😊

喜欢: Wonderful location excellent facilities very well kept park,best park we have stayed in to date, Janice who was there during weekend was so helpful want to thank her again for making it a memorable stay will no doubt stay again diolch yn fawr Janice.

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来自经理: Thank you so much! It was an absolute pleasure to have you! We're already looking forward to welcoming you back soon!

喜欢: Site very clean .toilet new very clean large shower under floor heated 16 amps electric on pitch large pitch shop on site for most things great staff on duty .

不喜欢: No dis likes on this trip

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来自经理: Thank you very much! We're glad you enjoyed your stay with us, the facilities and the staff 😊 we look forward to welcoming you back again soon!

Team PYB

喜欢: Lovely clean site with nicely laid out pitches.

不喜欢: Unfortunately as lovely and modern as the facilities were, I had a cold shower! Which wasn't nice! Another lady had the same experience and was told there wasn't anything that could be done at the time. Not what I expected from a 5* site.

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来自经理: Thank you for taking the time to leave us a review, very much appreciated. Unfortunatley at the time of the incident, the warden was taking the dog for a walk. When she came back on site the boiler was checked and it was fine and when she went in to the shower cubicle, all 3 showers were working fine with hot water, so this was a one off incident. The site plumber has been advised of the one off incident and is currently looking into the mater.

Team PYB

喜欢: We loved the cabin and the hot tub will be coming again

不喜欢: There wasn’t anything we didn’t like

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来自经理: Thank you so much! We're so glad you enjoyed your stay in our Shepherd's Hut and hope to see you again soon!

Team PYB 😊

喜欢: We loved every minute of our stay, we stayed from Friday to sunday in the pet free celyn safari tent. Everything we needed was included. Will definitely be back again.

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来自经理: Thank you so much for taking the time to leave us a review, very much appreciated and we are so happy that you enjoyed your stay with us and we really look forward to seeing you here again.

Kind Regards

Team PYB

喜欢: Delightful site, excellent pitches, warm welcome, friendly and helpful staff, good amenities block, great location, easy walking distance to local town.

不喜欢: Nothing

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来自经理: Thank you so much for taking the time to leave us a review, very much appreciated. We hope to see you here again in the future.

Team PYB

喜欢: Location to town

不喜欢: Price noise from road & grass cutting every other day also toilets not kept clean at peak times .

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来自经理: Sorry to hear you did not enjoy your time at Pen Y Bont, however you were aware of the price when you booked in April so we're always baffled on the few occasions where we are marked down for this. If you weren't happy with the price, we do question why you booked in the first place...
The grass is not cut every other day but once a week over 2 days at this time of year - we are a 5-star park and in order to keep the site looking at the standard we and our guests expect, this is a necessity.
We clean the amenity block at least 3 times a day while we are on shift and have just hired an extra cleaner for weekends to ensure the standard is kept at the highest level.
Sorry to hear you won't be recommending us or visiting again but we hope you enjoy your future caravanning trips.

Team PYB 😊