Pen Y Bont Touring and Camping Park

A aimé Everything

N'a pas aimé Nothing

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Réponse du gestionnaire : Thank you so much for taking the time to leave us a review, we really do appreciate it and we are so glad that you enjoyed everything about your stay!! We hope to see you again in the future.

Team PYB

A aimé Really enjoyed our stay definitely be back. Fascinating to see the fighter jets and army planes practice so close by. Love the wildlife. The hot tub was well needed. Friendly staff

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Réponse du gestionnaire : Thank you so much for your kind words and we are so glad that you enjoyed your stay with us. I agree with you the jets are just fantastic to watch! Hopefully we will see you again in the future.
Team PYB

A aimé everything

N'a pas aimé Chemical toilet waste should have a support for hose over waste receiver.

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Réponse du gestionnaire : Thank you for taking the time to leave us a review, very much appreciated. We will look into sorting out the hose for the Chemical toilet waste

Team PYB

A aimé Location of this site is exceptional and very clean.
We stayed in the green hut and had a fantastic 2 nights, it’s very comfortable and cosy.
As others have said it is near the road but the road noise did improve after 10pm and didn’t disturb our sleep
All the staff on site were very friendly and helpful.
We ordered meat from reception that was delivered the same day and the quality was outstanding, well worth the money

N'a pas aimé The little fridge doesn’t keep the contents cool

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Réponse du gestionnaire : Thank you so much for taking the time to leave us a review, very much appreciated and we are so glad that you enjoyed the location and the wonderful butchers we have in Bala. We will take on board the fridge situation, will order a new one today!. We look forward to seeing you here again in the future.

Team PYB

A aimé Tent easily fitted x2 double air beds, site was well maintained and the plot felt private but not secluded, loved the decking area with a bench and table, facilities were clean and very modern, shampoo, conditioner and body wash available, smelt lovely and left my hair feeling great, staff were pleasant welcoming and very helpful & knowledgeable, the onsite shop was not overly priced and stocked many things you may need or want. Small walk away from Bala train or a short 5 min drive to the lake, plenty of fire pits available, sit was really relaxing and peaceful, plenty of plots available but didnt feel overcrowded, highly recommend this place!

N'a pas aimé Not a dislike but more of a heads up, because we had x4 people in the tent, we had to utilise the decking as our cooking area, which was fine for us as the weather was great.

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Réponse du gestionnaire : What a brilliant start to a Monday!. Thank you so much for your kind words, very much appreciated. We are so glad that you enjoyed your time with us and that you liked our little extras in the shower block, little touches go a long way. We are very lucky to be located within walking distance to the magnificent lake. We hope to welcome you back in the future.

Team PYB

A aimé Everything!!!

N'a pas aimé Nothing

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Réponse du gestionnaire : Thank you so much for taking the time to leave us a review, we really do appreciate it and we are so glad that you enjoyed everything about your stay!! We hope to see you again in the future.

Team PYB

A aimé Very nice clean site with excellent shower block, will be coming back

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Réponse du gestionnaire : Thank you for taking the time to leave us a review, very much appreciated. We are a small team and we try our best to keep it looking as good as possible. We look forward to seeing you back here in the future.

Team PYB

A aimé Cleanliness, friendly staff

N'a pas aimé Wifi was a waste of time little or no signal, no view of the lake, road noise, on a flight path, children running through my pitch all through the day,not enough shower cubicles had to queue or come back later.The town high street was very run down nothing there.

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Réponse du gestionnaire : Thank you for taking the time to share your feedback. We’re pleased to hear that you found our facilities clean and our staff friendly, but we’re sorry that other aspects of your stay left you disappointed.

We’re particularly sorry to hear about the Wi-Fi, noise and shower availability. We understand how frustrating it must have been to experience poor connectivity and have to wait for a shower.

We’re also sorry if there was a misunderstanding regarding the views from your pitch. Our pitches can vary in their outlook and location, and we appreciate that this may not have matched your expectations.

Some of the issues you mention, such as aircraft, road noise and the condition of the nearby town, are unfortunately outside our control, but we understand that they contributed to your overall experience.

Thank you again for your feedback. We’re sorry we didn’t provide the stay you were hoping for and appreciate you highlighting areas where we can do better.

PYB team

A aimé Excellent clean facilities
Great location
Great friendly welcoming staff
Very well looked after site

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Réponse du gestionnaire : Thank you so much for your lovely review!
We're delighted to hear you enjoyed your stay and appreciated our spacious pitches, shower facilities, and well-stocked shop.
It's especially wonderful to know we made such a positive impression at Reception - it means the world to hear lovely comments like this!
We hope to welcome you back again soon for another great stay!

Team PYB

A aimé Great location close to the lake. Shop on site with essentials. Well maintained and clean.

N'a pas aimé Nothing to dislike, could do with maybe a park for the kids.

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Réponse du gestionnaire : Thank you for your lovely review! We're delighted to hear you enjoyed our lakeside location, found the on-site shop convenient, and appreciated how clean and well maintained everything was.

Thank you as well for your suggestion about a children's play area. Unfortunately, we don't have the space on site to add one, but there are some fantastic play parks just a short distance away in town, and we'd always be happy to recommend them to families staying with us.

We hope to welcome you back again soon!