Pen Y Bont Touring and Camping Park

喜欢 The toilet is clean and the staff are very friendly staff.

不喜欢 Too crowded, and the campsite area is not too big

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来自经理: Thank you for taking the time to leave us a review. Unfortunately there is very little we can do about the size of the site and yes, we are very busy during the Summer season but we're glad you found the facilities to be clean and the staff friendly.

喜欢 Brilliant small site with fantastic facilities. The pitches are really pretty with planting and mature trees and the layout of the site meant that the views were great. Pitches were well spaced with good close parking next to your tent. Really easy to walk into Bala which also had great views of the lake. Very impressed.

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来自经理: Thank you so much for your kind words and so glad that you appreciated our location, we are very proud of our site. We look forward to welcoming you back here the future.

Kind Regards
Team PYB

喜欢 Really liked the campsite. Quality of the flaming tent, electric hookup and fireplace which came in handy for chillier evenings.

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来自经理: Thank you for taking the time leave us a review and we are so glad that you and your family had a good time with us.

Kind Regards

Team PYB

喜欢 Excellent facilities and location. Staff extremely helpful and friendly. Lovely views and the washrooms cleaner and posher than a lot of hotels I have stayed in.

不喜欢 Wasps (although that wasn't their fault)
WiFi was in the process of being upgraded but not a massive issue with good phone signal.

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来自经理: Thank you Matthew, we're so glad you enjoyed your stay with us and hope to see you again soon!

Sorry about the wasps - they do seem to be especially prevalent this year - we do have lots of citronella products for sale in the shop to try and keep them at bay!

喜欢 Lovely site very clean and Janice was very helpful would recommend

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来自经理: Thank you David! 😊

喜欢 Beautiful campsite. Loved the glamping. Clean facilities. Friendly staff and accommodating. Close to the shops and the water!

不喜欢 The wifi didn’t work. But the place is actually so beautiful later you just forget about your devices.

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来自经理: Thank you so much for your review - we're so glad you enjoyed your stay with us and hope to see you again soon!

We are still working on ensuring the Wi-Fi is available across the whole of the park - it's proving to be a long process!

喜欢 Walking distance to baka lake, and village, very well kept site. Onsite shop has a bbq order service. Same day delivery.
Very clean site, well maintained.
Toilets/shower facilities very good.
Complementary shampoo/conditioner in both sex toilets, very clean, good heat and pressure from showers.

不喜欢 Onsite shop didnt open until 9am and shuts at 5pm, limited opening hours. Quite limited
in stock and expensive.
Few staff/security on site after shop/reception shut at 5pm.
Pitch we got wasn't level, was lucky we bought a long electric hook up wire as was a stretch from the hook up power point to our pitch.

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来自经理: Thank you for taking the time to leave us a review - we're so pleased that you felt the site was well kept, clean and well maintained. We are very proud of the site and as a very small team, we take huge pride in the 5 star rating we have achieved.

We are disappointed with your comments regarding the shop. Again as a small team, we are limited in the hours that we can open (there are only 3 of us running the entire site) but I think 9am-5pm is perfectly adequate to stock up on any essentials you may need - for anything else there are 2 reasonably sized convenience stores in Bala (only a 10-15min walk from the site) which open 7am-11pm. I think it's very unfair to describe us as expensive too, but that is a matter of opinion.
The warden lives on site and has her phone number on the front door at all times should an emergency arise. She also patrols the park around 10:30-11pm to ensure everything is in check before she goes to sleep.
Sorry to hear you weren't happy with your pitch, it is our largest tent pitch, and yes is on a slight incline but usually people can find a spot they are happy with. Like you said, good job you brought the long cable but had there been a problem, we would have quite happily lent you a longer cable if yours hadn't reached.

喜欢 Facilities were good, nice size site, friendly staff, nice grounds and close to Bala lake.

不喜欢 Nothing

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来自经理: Thank you so much! Please come and see us again soon! 😊

喜欢 Lovely large pitch with water and drainage included at the pitch. Picnic table also at the pitch which was a bonus. Toilet and shower facilities were really good, and the site was spotlessly clean. Only a 10 min walk into town and very dog friendly which was great.

不喜欢 Nothing

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来自经理: Thank you so much for your kind words, very much appreciated and we are so glad that you enjoyed our time with us. We look forward to welcoming you back in the near future.

Kind Regards

Team PYB

喜欢 This is a lovely campsite, we had a great weekend. It is very well kept and the facilities are the best I've seen for a long time. A very short walk to the lake and a nice walk down the river will see you in town in 15/20 mins. It is also right next to the Bala steam train railway. Great site 😊

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来自经理: Thank you so much for your lovely words 😊 It means the world to us to read reviews like this and know that all the hard work is paying off. We hope to welcome you back very soon!

Team PYB ❤