Oak View Holiday Park

喜欢 Great welcome. Clear information given by staff. Useful info sheet/map. Pleasant campsite.

不喜欢 Lack of WiFi apparently something to do with festival in nearby field?

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来自经理: Thank you very much Patrick for your kind comments.

Regarding the wifi:
Our wifi unfortunately is affected by what goes on at the Kent Show Ground next door and this weekend they had a large music festival. We do not charge for our wifi and suggest that if customers really do need it that they bring their own portable router.

We would love to see you again, The Oak View Team. 😊 🌳.

喜欢 Good service. Nice dogwalking path

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来自经理: Thank you Hetty for taking time to leave us a review. It was nice to see you both again and we hope to see you next time you are in the UK.

Happy Travels, The Oak View Team. 😊 🌳

喜欢 Toilet and showers lovely and clean. Love the idea that the toilet and showers were in the same room. The shower block has a door on the outside so the interior is kept warm. The guardian was very nice and took the trouble to explain everything to us, toilets , electrics, sanitaries. Campsite was clean and tidy and well looked after.

不喜欢 Couldn't find the place to empty waste/grey water.

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来自经理: Thank you so much Michael for leaving us such a kind review and its lovely to know that everything was good for you.

Regarding the grey water disposal:

We do have 3 service points around the park with a grey water standpipe and drain at the back. These are for emptying pull along waste water tanks. I am afraid we no longer have a drive over disposal point for motorhomes.

We would really love to see you again next time you are in the UK. Safe travels. The Oak View Team. 😊 🌳

喜欢 Great customer service, really friendly people, pitches are a good size and facilities are really clean.

不喜欢 None

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来自经理: Thank you so much Mark for your amazing 10/10 review. It was lovely to see you again. You are now an Honorary Regular and we look forward to your next visit. 😊 😂

The Oak View Team. 😊 🌳

喜欢 I have just come back from another 2 night break, this is my 3rd stay this year I just love this place, the staff are always friendly and welcoming and the showers and toilets are always clean and tidy, love the woods where you can walk your dog from the site and the squirrels are always about in the trees surrounding the park, you can hear a little road noise but it’s such a lovely place and very easy to get to with lots to do in the area, Leeds Castle, Moat park and the beautiful white horse wood country park all about 15 minutes away.

不喜欢 Nothing

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来自经理: Thank you so much for that very kind review. We love it when customers keep returning, it's awesome to have all our "regulars" and so nice to get to know you all. Since I started this job I have made some nice friends and it shows that we are hopefully doing things right when people return.

See you again soon! The Oak View Team. 😊 🌳

喜欢 Nice site clean tidy staff very helpfull good access electric barrier toilets/shower facilties very clean and warm ..chemical disposal point grey waste and fresh water 2 areas close by

不喜欢 First morning shower freezing cold missed second day used my caravan.the third day the water was.scolding hot i could not rinse off it was reported to reception but they didnt know how to set the temperature unfortunately

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来自经理: Thank you Colin for your review. We do try to be as helpful as possible.

Regarding the shower temperature:

We apologise for this, this problem has now been sorted. The issue was the amount of breaks we have had in our water supply caused by South East Water.There have been numerous times that this has happened this summer, more than ever before. This meant that the tanks had to fill again and take ages to get to the correct temperature. Every time we have tried to adjust this, the result is not instant but everything is now running as it should be.

We would love to see you again.
The Oak View Team. 😊 🌳

喜欢 Nice small campsite. I liked that the owners phoned to check we were still coming and they greeted us upon arrival to show us our pitch. Was very lucky to be put with the other 2 parties we were camping with so were all together. I also liked they had a burger/fish and chips van on the Saturday night.
The toilet blocks were clean and like the fact there were 4 family cubicles.
Had an electrical issue which was resolved promptly by the team.
The small window of no rain we were able to play games in the middle of the green.

不喜欢 The weather! Rain all weekend which was no ones fault. However, we were allowed to put a gazebo up so was able to sit in there with all of us.
One minor thing I didnt like, was we were right next to the toilet waste, and when the wind blew we could smell it. Maybe could do with a lid? However didnt spoil our weekend.
WiFi was hit and miss but think we were the furthest away from it. And actually was quite nice everyone not being on their pho es all weekend.

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来自经理: Thank you so much Kelly for taking the time to write us a detailed review, that's awesome. It did rain didn't it, which of course is the law in England on August Bank Holiday weekend.

The wifi was never going to be great with a full park and the Military Oddysey going on at the show ground but it is free. We will take your suggestion on a lid for the service point into consideration. They are emptied regularly.

We wish you happy travels. The Oak View Team. 😊 🌳

喜欢 A lovely welcome to the site, we were shown round our pitch and facilities.

The quality and cleanliness of the toilet, showers and washing up area. Thought the washing machine and tumble dryer a good idea.

The site was well maintained, flat, clean and well organised with good water and electric supplies.

Site staff and other site users were friendly and respectful. It was quiet, with a feeling of being out in the forest with all the lovely trees around and nearby walks. There's a shop and pub nearby too.

One of the better sites we have stayed at,would definitely recommend!!

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来自经理: Wow! 😊 Thank you so much for this amazing really kind review! You found so much to like and that makes us very happy.

We would love to see you again and we wish you many happy travels.

The Oak View Team. 😊 🌳

喜欢 Lovely location, super friendly staff. Very accommodating .

不喜欢 Dislike is a strong word...as the site is car free, there is limited parking avaliable for all the cars, and then people park anywhere and then looks messy.
Showers are good, clean etc. However limited temperature control, so when hot its hot!

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来自经理: Thank you very much Kara for your kind review. We are pleased that you liked us. 😊

Regarding the cars......We have the whole top field for our customers to park in on busy weekends as well as our parking. This what happens; I ask every single customer to take their car to our overflow car park. As soon as I go home, all the cars come back in again. Yes, it does look messy and I spend a lot of time going around asking customers to put their cars up in the car park. Unfortunately, I cannot force customers to do this, only request and there always those who take no notice. This was worse this weekend because of the rain, some people don't want to have to walk to their car in it.

I have taken your comments into account re: temperature of the showers and we have turned the boilers down. Now we will get complaints that they are too cold.😂

We would love to see you again. The Oak View Team.😊🌳

喜欢 Clean and tidy.

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来自经理: Thank you very much Sam. Even though a short review, we appreciate them all and arw glad everything was good for you.

We'd love to see you again,The Oak View Team. 😊 🌳