Red Deer Village Holiday Park

Понравилось La propreté des lieux et le calme

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От менеджера: Thank you for your lovely review, we are pleased that you enjoyed your stay :-)

Понравилось Nice friendly staff and good toilet facilities and a lovely place.

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От менеджера: Thank you for your kind review, we hope to see you again soon!

Понравилось Good size pitch not too close to other people, picnic tables were convenient, good facilities, friendly staff members

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От менеджера: Thank you for your lovely feedback! We’re delighted to hear that you enjoyed the spacious pitch, convenient picnic tables, and our facilities. It’s also wonderful to know that our team made you feel welcome. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

Понравилось Beau site

Не понравилось Un sourire à l’admission aurait été appréciable

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От менеджера: Thank you for your feedback. We apologise that the welcome you received upon arrival did not meet your expectations. We take your comments seriously, as the quality of our welcome and the comfort of our guests are very important to us. We hope to have the opportunity to welcome you again in the future.

Понравилось Great location, 4 miles from the city centre. Stepps railway station was a 10 minute walk away so you can be in the city centre in under 15minutes once you are on the train. Really clean site with nice big level pitches

Не понравилось I loved it and we will probably go back during the summer next year.

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От менеджера: Thank you for your lovely review, Tina! We are pleased that you enjoyed your stay and look forward to seeing you next summer :-)

Понравилось Convenient location for Glasgow

Не понравилось Would have liked a better choice of local restaurants/ take aways

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От менеджера: Thank you for your feedback. We're glad you enjoyed our convenient location for exploring Glasgow. While there is a limited selection of restaurants and takeaways in the immediate local area, many guests prefer to head into the city, where there is a much wider choice of dining options. Alternatively, there are over 200 restaurants and takeaways that deliver to the park through services such as Just Eat, Uber Eats and Deliveroo, so there are plenty of options to choose from. We appreciate you taking the time to share your feedback and hope to welcome you back again soon!

Понравилось Site tidy and surprisingly quiet for a suburban setting. Decent size pitches. Dog walks from site. Train station 20 minute walk away so easy access to Glasgow and beyond. Good recycling facilities.

Не понравилось Poor signage to pitch with no staff available after 5pm or weekend which was frustrating after a long drive. Some other campers had obviously struggled too and kindly helped us out.
No water refill facility at pitch, so had to move again to sort that out. Showers barely draining which was unpleasant and no one remedy this.

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От менеджера: Thank you for your review. We’re pleased you found the site tidy and quiet, with good-sized pitches, dog walking from the site, good recycling facilities and convenient access to Glasgow by train.

We do, however, feel it’s important to clarify a few points raised in your review. All guests receive a site map with their booking confirmation email, and guests arriving after 5pm are also sent a separate email with detailed directions explaining how to find their pitch. Staff are on site every day, and an out-of-hours contact number is provided for any questions or issues. We’re therefore disappointed that you stated there were no staff available after 5pm or at weekends, as this does not reflect the arrangements in place.

We’re also unclear why you expected a water connection on your pitch, as our pitches are not advertised as fully serviced pitches and do not include individual water points. There are numerous fresh drinking water points located around the park for guests to use.

You also mention that the showers were barely draining and that no one remedied this. Unfortunately, we were not made aware of this issue during your stay, so we had no opportunity to investigate or resolve it at the time. Had it been reported to us, we would of course have looked into it.

We appreciate that the site may not have met your expectations and are sorry to hear you have decided not to return. However, we do feel it is important for future guests reading your review to have an accurate understanding of the facilities, arrival information and support available on site.

Понравилось Spotless, quiet

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От менеджера: Thank you for your review, we are pleased that you enjoyed your stay!

Понравилось Perfect base for Glasgow City centre. Nice clean park lovely showers.

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От менеджера: Thank you for your kind review, Sandra! We are pleased that you enjoyed your stay and hope to see you again in the future :-)

Понравилось Fácil Check in. Limpio.

Не понравилось Baños muy básicos. Cambiador solo en baño mujeres. No baños familiares.

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От менеджера: Thank you for your review, we are pleased that you found the site to be clean and the check-in easy. We do have a family bathroom available, it is in our bottom toilet block - we are sorry that you were not aware of this during your stay.