Red Deer Village Holiday Park

A aimé 五星营地，喜欢

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your lovely review, we are pleased that you enjoyed your stay! :-)

A aimé Lovely clean facilities, quiet site

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your review, we really appreciate you taking the time to rate our park, we hope to welcome you again sometime!

A aimé Very tidy and well maintained.

Nice large pitch.

N'a pas aimé Nothing really

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your review, Rob. We are pleased that you enjoyed your stay and hope to see you again in the future :-)

A aimé Sehr schöner Campingplatz. Top gepflegt

N'a pas aimé Nichts

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Réponse du gestionnaire : Thank you for your lovely review, Franziska! We are pleased that you enjoyed your stay and wish you a safe rest of your trip :-)

A aimé Platz war sauber, Dusche und WC waren ok.

N'a pas aimé Sehr schlechtes WiFi; Stromgebühr extrem teuer, pro Tag 6,95 Pfund.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for taking the time to share your feedback. We're pleased to hear that you found the pitch, shower facilities and toilets clean & well maintained.

We're sorry that you experienced issues with the WiFi during your stay. When you spoke to us at the holiday park reception, we apologised for the inconvenience, explained that we could check the WiFi signal boosters and advised that the signal is strongest around the reception area.
As with many campsite WiFi networks, speeds can slow during busy periods when many guests are connected at the same time.

We're also sorry that you were unhappy with the cost of electricity. Our electric hook-up charge is clearly advertised before booking and is comparable with other campsites in the local area.

While we appreciate that the WiFi did not meet your expectations, we are disappointed by the 1/10 customer service rating, as our team did their best to assist you promptly, politely and courteously when you raised your concerns. We value all feedback and will continue looking for ways to improve our guests' experience.

A aimé Friendly staff, you’re within 30/40 minutes in Glasgow by train so the location is nice.

N'a pas aimé The showers were very hot and the sanitairy block was not too neat.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your review, Tom! We are pleased that you enjoyed your stay and found the public transport easy to navigate.
I am sorry to hear that you found the showers to be too warm. Our maintenance team did attend to this and turned down the temperature after you came to tell us :-)

A aimé De staanplaatsen voor campers, caravans of tent zijn mooi aangelegd. Je kunt een wandeling rond het meer maken van een half uurtje. Of je pakt de trein naar Glasgow of naar Edinburgh. Je stapt op Stepps op de trein en gaat eerst naar GLASGOW QUEEN HIGH STREET waar je voor Edinburgh moet overstappen. Retourtje Edinburgh is 16 Pond

N'a pas aimé Weinig wandelingen in de buurt.
Zeer hete douches (persoonlijk)

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Réponse du gestionnaire : Thank you for your review & photos! We are pleased that you enjoyed your stay and found the public transport easy to navigate.
I am sorry to hear that you found the showers to be too warm. Now that we are aware of this, I will ask our maintenance team to take a look :-)

A aimé Sehr schöner Campingplatz mit guter Ausstattung. Optimal um Glasgow zu besuchen. In 16 Minuten ist eine Bahnhaltestelle mit direktem Anschluss an die Innenstadt.

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Réponse du gestionnaire : Thank you for your lovely review! We are pleased that you enjoyed your stay and wish you a safe rest of your trip :-)

A aimé Clean and tidy and well maintained
Short walk to a loch walk

N'a pas aimé Normal toilet as chemical waste point with no decent running water ,
Lots of signs say No can’t do this or that
Over priced for facilities offered serviced pitches not having water and waste just electric
Drive in through a new build council estate

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Réponse du gestionnaire : Thank you for taking the time to leave us a review, David. We are pleased that you found out site tidy & well maintained.

Your feedback about the serviced pitches has been noted – we aim to be as clear as possible about what is included, but we appreciate that expectations can differ.

Regarding the signage, these are in place to ensure the safety, comfort, and enjoyment of all guests, though we’re sorry if they came across as restrictive. We will take this on board as we look at how we present site information.

We also appreciate your comments about access to the site. While the surrounding area is still being developed, we hope guests will continue to benefit from the peaceful setting and nearby walks.

Thank you again for your feedback – it helps us identify areas where we can improve, and we do hope to welcome you back in the future.

A aimé Der Platz war ruhig, sauber und angenehm.

Glasgow war gut erreichbar mit dem ÖV
was wir sehr schätzten.

N'a pas aimé Wir haben nichts negatives festgestellt.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your review, we are pleased that you enjoyed your stay and hope you are having a lovely rest of your trip!