Durdle Door Holiday Park

Понравилось Good size pitch, excellent views and walks.
Food in onsite restaurant was really good.

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От менеджера: Hello,

Thank you so much for leaving us a review, we really appreciate that you took the time to provide us with your feedback. I am glad to see that you enjoyed your stay, particularly the location and onsite restaurant.

We look forward to welcoming you back again soon!

Kind regards,
Durdle Door Holiday Park

Понравилось Costal walks amazing

Не понравилось Sky cabin 1
Appreciate the wild life, but for the money for the weekend the cabin windows haven't been cleaned for weeks also decking and glass screens

Blinds above door on way in were full of dead insects and dust ..

Had to call security at 11 : 15 sataurday pm due to people drinking after hours in pub garden 10mts from cabin keeping us awake.
People Not even staying on site ...

When approached wanted a fight ..

Couldn't be asked to complain and ruin the weekend but won't stay again...

Cottage in cove next time but that is my opinion...

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От менеджера: Hello Richard,

Thank you so much for leaving us a review, we really appreciate that you took the time to provide us with your feedback, I am glad to see that you enjoyed the location. I am sorry to read that the cleanliness of the Skylight Cabin did not meet your expectations, I have passed this onto our Housekeeping Supervisor to ensure this does not happen again. With regard to the disruptive drinkers I am very sorry that you experienced this, but I am glad to see that you were able to get security to resolve the issue.

I am sad to read that you feel you would not return to the holiday park.

Kind regards,
Durdle Door Holiday Park

Понравилось Excellent site. Really well kept pitches.
Location is great, right on the doorstep of Durdle Door.
Toilets and showers were clean and the washing up area was large with loads of info and a fridge/freezer and microwave.

Не понравилось Some of the pitches are very sloped and I’m not sure our chocs would be enough if we had been given one of them. Just worth considering

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От менеджера: Hello Susan,

Thank you so much for leaving us a review, we really appreciate that you took the time to provide us with your feedback. I am glad to see that you enjoyed your stay, in particular the pitches, location and toilet and shower block. With regard to our pitches, we do recommend to our guests that they should bring levelers or chocs as the pitches are not completely level.

We look forward to welcoming you back again soon.

Kind regards,
Durdle Door Holiday Park

Понравилось Dichtbij een bushalte

Не понравилось Toiletten vies. Onaardig, sjagrijnig personeel in het restaurant.

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От менеджера: Hello,

Thank you so much for leaving us a review, we really appreciate that you took the time to provide us with your feedback. I am glad to see that you enjoyed your stay, particularly the proximity to the bus stop. I am sorry that you felt the attitude of the staff in the restaurant was unkind and grumpy, we do pride ourselves on our customer service and apologise that we did not meet your expectations, I have passed these concerns to the restaurant manager.

We do hope that we get the chance to welcome you back again in the future.

Kind regards,
Durdle Door Holiday Park

Понравилось Nice, friendly staff
Clean shower facilities
Great views over the coastline
Onsite pub serves nice food and drink

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От менеджера: Hello Nigel,

Thank you so much for leaving us a review, we really appreciate that you took the time to provide us with your feedback. I am glad to see that you loved your stay and we are very grateful for your glowing review. We do hope to welcome you back again soon.

Kind regards,
Durdle Door Holiday Park

Понравилось Beautiful location. Amazing beaches you can walk to. Simple camp site with a good park for kids.

Не понравилось Showers could do with an upgrade but they were mostly hot and no queues.

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От менеджера: Hello Ruby,

Thank you so much for leaving us a review, we really appreciate that you took the time to provide us with your feedback. I am glad to see that you enjoyed your stay, particularly the location. I have passed your comment regarding an update to the shower block to the Park Manager.

We hope to welcome you back to the park in the future.

Kind regards,
Durdle Door Holiday Park

Понравилось Excellent stay, clean; secure and very friendly environment. I took my three boys and the younger ones enjoyed the on site adventure park

Не понравилось Price of items in the Spar shop and restaurant were high.

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От менеджера: Hello Mark,

Thank you so much for leaving us a review, we really appreciate that you took the time to provide us with your feedback. I am glad to see that you enjoyed your stay, particularly the site and playparks.

We look forward to welcoming you back again soon.

Kind regards,
Durdle Door Holiday Park

Понравилось Excellent trip.
Swift response to pre visit queries
Great pitches
Very clean functioning showers /toilets.
Amazing location.

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От менеджера: Hello,

Thank you so much for leaving us a review, we really appreciate you taking the time to provide your feedback. I am so glad to see that you enjoyed your stay with us, we look forward to welcoming you to stay again soon!

Kind regards,
Durdle Door Holiday Park

Понравилось Great location, easy access fresh water from anywhere. Was a decent stay.

Не понравилось The shower block is old and the water pressure barely there for most showers. When we had the power cut there was no back up power on site so had to stay most of the day without showers, food from the restaurant and shop.
Shepherds hut did not come with a fridge as stated on the site.

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От менеджера: Hello Gabriella,

Thank you so much for leaving us a review, we really appreciate you taking the time to provide us with your feedback. I am glad to see that you enjoyed the location. I am sorry that you had an issue with the showers, we experienced an unforeseen issue with the boilers which service the shower block, therefore affecting the water pressure at the time, I am sorry that this impacted your stay. With regard to the unplanned external power cut, we do not have a back up generator as this is not a viable solution for a park of our size. I do apologise for the impact the power cut had on your stay.

The fridge mentioned on the listing is the communal fridge in the pot was area, I have passed this concern to our account manager to review and state the fridge is not inside the Shepherd Hut.

I do hope we are able to welcome you back again soon.

Kind regards,
Durdle Door Holiday Park

Понравилось Location was fantastic, couldn't get any closer to adurdle door.

Не понравилось Power cut for many hours with no/vert little communication on the matter.
Caravan had not been cleaned properly on arrival condom (unused thankfully) packaging left in the bedroom and bathroom floor was still dirty.

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От менеджера: Hello,

Thank you so much for leaving us a review, we really appreciate that you took the time to provide us with your feedback. I am glad to see that you enjoyed the location. I am very sorry about the item you discovered upon arrival in the Holiday Home. This is certainly not the standard of cleanliness and presentation we expect for our accommodation, and we completely understand how unpleasant and disappointing this must have been. We have shared your feedback with our housekeeping team so that this can be addressed and the relevant checks reinforced.

In terms of the power cut, we had technical difficulties when trying to send out mass communication to all our guests and owners, and we apologise for the delay in when our communication would have reached you.

I am sad to see that you feel you would not return, and I do hope that we are able to welcome you back again in the future.

Kind regards,
Durdle Door Holiday Park