Ladram Bay Holiday Park

Понравилось Facilities were great. Toilet and shower blocks were hotel standard. We were at the top in our camper van and the views were stunning. The walk up and back to the club house etc was a bit steep so if you have mobility issues then that’s one to consider. Although you can drive down and park as the car park was quite big.

Не понравилось Nothing to dislike.

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От менеджера: Thank you so much for your 10/10 review and stunning pictures. We're delighted to hear you were impressed with our shower facilities and enjoyed making the most of the beautiful views. Don't forget to use your loyalty discount when booking your next stay. We look forward to welcoming you both back again soon.

Kind Regards,
Charlotte and The Ladram Bay Team

Понравилось Site
Cleanliness of the accommodation
Location
Swimming pool

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От менеджера: Thank you for your great feedback. We're delighted to hear you enjoyed your stay in our two-bedroom comfort static caravan and appreciated the cleanliness of your accommodation, our location, and the swimming pool facilities. It's wonderful to know you plan to visit again. We look forward to welcoming you back soon.

Kind Regards,
Charlotte and The Ladram Bay Team

Понравилось The view, the large pich, the nature around the area, showers at the campsite ,easy booking

Не понравилось Toilets at the beach (dirty&smells), bad WiFi, no fresh bread at the shop, washing facilities, impersonal (checkin&stay)

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От менеджера: Thank you for taking the time to leave a review. We're delighted to hear you enjoyed the beautiful views, spacious pitch, and the surrounding nature. It's also good to know you found the shower facilities clean and the booking process easy.

Kind Regards,
Charlotte and The Ladram Bay Team

Понравилось Nothing

Не понравилось I had a very bad experience. Although I requested a cancellation or change of reservation date a few weeks ago, unfortunately they did not accept any of them and I was unable to get a refund or at least change the date.

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От менеджера: Thank you for your review. As outlined in our terms and conditions, bookings cannot be amended within eight weeks of the arrival date, as any date change is treated as a cancellation. Unfortunately, this means we are unable to offer a refund or amend the booking within this period. We're sorry you were disappointed with this outcome. We aim to apply our booking policy fairly and consistently across all guests. We do hope you'll consider staying with us in the future.

Kind Regards,
Charlotte and The Ladram Bay Team

Понравилось The views were stunning and the facilities were always clean with hot water.

The private beach was amazing too.

Direct access to the costal paths

Не понравилось Brambles overhanging the pitch which my husband had to cut back as not to catch ourselves on and also there were brambles overhanging the walk to the club house/ beach.

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От менеджера: Thank you for taking the time to leave us a review. We're delighted you enjoyed the stunning views, our private beach, and the direct access to the coastal paths. It's also great to hear you found our facilities clean and well maintained. We hope to welcome you back for another relaxing stay soon.

Kind Regards,
Charlotte and The Ladram Bay Team

Понравилось Friendly staff, clean and tidy, good sized pitch. Facilities clean and tidy, pub and restaurant reasonably priced with a good selection of food and drinks.
Activities for children all looked good, even dogs gave their own play area.

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От менеджера: Thank you for your wonderful review. We're delighted to hear you enjoyed our spacious pitches, and clean facilities. It's great to know you found Pebbles good value with plenty of choice, and that our children's activities and dedicated dog play area stood out too. We really appreciate you taking the time to share your experience and hope to welcome you back for another stay soon.

Kind Regards,
Charlotte and The Ladram Bay Team

Понравилось friendly person on the security. the range of stuff in the shop. The dog are

Не понравилось sad dogs cant go on the beach at any time..its often empty 1st thing in the morning

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От менеджера: Thank you for taking the time to leave us a 10/10 review. We're delighted to hear you had such an enjoyable stay. I will be sure to pass your kind feedback on to our Security Manager, who will be pleased to hear your comments. We look forward to welcoming you back again soon.

Kind Regards,
Charlotte and The Ladram Bay Team

Понравилось Reception staff where great offered an upgrade from a otter Pod to a caravan which my wife jumped at. More space in the caravan. Facilities were good but we hardly used them as we were out every day. Seagulls entertaining at 6am in the morning. Lovely views and the site really clean and tidy. I think you are missing a trick on the beach like sunbed hire. Overall a great stay. Also offered an extra day.

Не понравилось Couldn't fault it
Only issue was with WI fi but wasn't really bothered as on holiday to relax

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От менеджера: Thank you for your lovely review. We're so glad you enjoyed the caravan upgrade, the beautiful views, and found the park clean and tidy. Thanks also for your suggestion about sunbed hire, I will pass this onto our Beach Manager. We hope to welcome you back again soon.

Kind Regards,
Charlotte and The Ladram Bay Team

Понравилось Lovely clean facilities. Bar & restaurant with nice food. Amusements & evening entertainment for kids & adults

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От менеджера: Wow, thank you for your 10/10 review. We are so glad to had a great time with us and especially enjoyed the restaurant. We look forward to welcoming you back in the future.

Kind Regards,
Charlotte and The Ladram Bay Team

Понравилось From start to finish a great week everything you could need in one place

Не понравилось Nothing

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От менеджера: Thank you for your fantastic feedback! We're delighted to hear you had such a great week and found everything you needed in one place. It's wonderful to know you would recommend us to friends and plan to visit again. Don't forget to use your loyalty discount when booking your next stay. We look forward to seeing you again soon.

Kind Regards,
Charlotte and The Ladram Bay Team