Oak View Holiday Park

Понравилось Spacious pitches, lovely clean and modern shower block, nice welcome and sheet provided with all details, good wi fi , easy to find

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От менеджера: Thank you very much for a lovely review, Hazel.

Your comments are very kind but we see that you marked us down on our location and facilities and activities which is a shame. May we say to all our customers again, please do your research as to where we are and what we have onsite before you book.

Happy travels Hazel.

The Oak View Team. 😊

Понравилось We stayed for one night on our way north. The campsite is very good situated, the people very friendly and helpful. The facilities were very clean

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От менеджера: Thank you very much for your lovely review. It was nice to meet you both and we were glad to be of help. We would love to see you again, should you ever come this way.

We wish you safe and happy travels. The Oak View Team. 😊

Понравилось Pitches were well looked after. Our pitch was a good size for our largish tent and car. The site was on the whole quiet though its proximity to the M20 and A249 could sometimes be intrusive. For us the availability of good walking routes on the campsite’s doorstep was a bonus.

The village of Detling is close by and can be reached by a pleasant 15/20 minute walk. The Cock Horse pub is agreeable and the local community store is well-provisioned.

The campsite staff were very welcoming and helpful. The shower block was well kept. When we stayed the site was fairly quiet so toilet/shower access was never an issue. I guess it might be if the site were very busy. But then which site isn’t challenged when busy?

Overall we had a lovely stay at the campsite; and shall certainly stay again.

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От менеджера: Thank you very much indeed for your lovely detailed review. We are glad that you enjoyed your stay and we really would love to see you again.

The Oak View Team.

Понравилось Spacious pitches, very friendly staff

Не понравилось Men’s washrooms were in a state when I went to use them at 7pm …blocked showers with toilet roll, mud over shower floors and unclean toilets, I had to spend 10 mins cleaning before I could use the cubicle. There was a lot young kids running in and out, banging on the doors and causing mess.
Obviously hard to keep on top of this but maybe more frequent inspections

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От менеджера: Thank you for your review Giles. I will go straight into addressing your concerns.

I was shocked as you when I came in at 8am on that morning to see the mess myself, the ladies was the same. I spent 1 1/2 hours cleaning and unblocking the sinks straight away before doing anything else. The toilets had been checked late the evening before and were ok. We identified the 3 pitches of tents with the children responsible and be rest assured, they will not be coming back again. They even had to be told not to jump up and down on the bins.

We don't tolerate this kind of behaviour and simply block any future bookings. We would like to apologise to all our customers who came upon this that morning. Unfortunately, there are many in this world who have no concern for other people.

We do hope that you will come back again and wish you all the best. The Oak View Team.

Понравилось Great site, clean facilities, plenty of waste and water points. Lovely to see so many families using the same area to play.

Не понравилось We asked the kids to move their goal post to the middle of the field as our van was hit several times by the ball. Wonder if softer plastic balls could be encouraged, rather than harder leather ones as we still had the occasional whack.

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От менеджера: Thank you so much for leaving us a lovely 10 review. 😊

We are glad that most things were ok but are very sorry to hear about the football. Again, we think that was the family over 3 pitches mentioned in the last review and I will repeat, if we have customers that are a general nuisance to all on site and make things unpleasant for everyone else, they do not come back.

We would also like to ask our customers to either come and find myself or the warden if they are experiencing this kind of problem and we would speak to them.

We would love to see you again sometime and hope that this hasn't put you off from staying again. The Oak View Team
😊

Понравилось Good pitches with plenty of space

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От менеджера: Thank you so much, it really does make us feel that we are going a good job when our customers comment on our running of the site. Thank you!

The Oak View Team 😊

Понравилось Lots of room on our pitch and we asked for some sun 🌞 which we mainly got lol
As ever Ruth and her team .. outstanding 😁 ♥️ friendly and caring

Не понравилось A little noisy as detling show ground, which is next door had a car meet on
Certainly not the oak views fault .. but you may want to check what's on that weekend at the showground 👍 an improvement in internet would be a great addition for people like ourselves that need to work weekends .. just a suggestion 🤗

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От менеджера: Hello you 😂

Thanks Chris, as always a a lovely review which we always really appreciate. I did my best with the sun, glad you noticed.

As for the noise from the show ground..... ugh. We dread that one every year. We do always recommend that our customers do check what is going on at the show ground before booking.

Regarding the wifi, we are unfortunately limited on options within this area, but we have upgraded to the highest possible service available to us. Again, the show ground can have a lot to do with this, when they are busy it does really affect our wifi outside. Anyone wants to complain to the show ground, form an orderly queue. 😂

Понравилось Spacious pitches and peace and quiet.

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От менеджера: Awww, Thank you Phil for your very kind 10/10 review. We Absolutely loved having you here too. We would really like to see you again next time you're down this way. Happy Travels. The Oak View Team. 😊

Понравилось Spacious pitches and lovely views and wonderful owners

Не понравилось N/A

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От менеджера: Thank you very much for your review Vishaal. It was lovely to see you again!

We are glad that you enjoyed your stay with us this past weekend. We love it when we get our groups that come back every year, it's good to see familiar faces.

A little heads up, we are not the owners so I'd like to let all our customers know who we are here.

I'm Ruth, I'm Park Manager then we have Kirsty who is our lovely warden and her partner Darren. When we are busy, we also have Lynsey who kindly jumps in to help. We can't wait to meet you all! The Oak View Team. 😊

Понравилось It was peaceful and a beautiful forest walk
Had great facilities for washing
Water stations throughout the grounds

Не понравилось Nothing

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От менеджера: Wow! Thank you so much for that amazing review! 😊 Thank you for including the photos too, we don't get to go down into the woods when we are busy so it's nice to see the photo of all the bluebells.

We are so pleased you thought Kirsty our warden was helpful, this is her first high season so it's lovely to know. Thank you. We would love to see you again. The Oak View Team.