Burhope Farm Campsite

Понравилось This is my third time staying here, and it certainly won’t be my last! It is such a lovely site in a tranquil and picturesque area, centred around a sculpted lake. The shepherd’s hut (one of two there, alongside caravan and tent pitches) is beautifully laid out and set into the site, offering the perfect slice of peace and a killer view. The staff are incredibly friendly, helpful and attentive, and really go the extra mile to make your stay even more amazing!

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Понравилось Lovely clean facilities. Tidy, quiet site in the middle of nowhere. Great for relaxing.

Не понравилось Not a thing:)

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Понравилось Really liked the site and Pippa. Facilities lovely. So super quiet. The dog walking area is fab.

Не понравилось Nothing.

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Понравилось Burhope Farm Campsite is absolutely beautiful, incredibly well maintained, and adult-only, which made the whole experience wonderfully peaceful. The grass pitches are spacious, and the electric hook-up worked flawlessly throughout our stay. The surrounding Herefordshire countryside provided a calm and relaxing backdrop, while the lake on site was a fantastic bonus for wild swimming and fishing. The facilities were clean and well maintained.

Не понравилось The only minor drawbacks were that our pitch was located at the far end of the site, so the main facilities were a little walk away. Mobile phone signal was also quite poor, and occasionally there was a slight farm-related smell from the neighbouring site.

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Понравилось Great location.
Toilet and shower block lovely and clean.
Lovely views.
Phone signal is terrible…I see this as a plus as I like to get away from technology when I’m camping.

Не понравилось Would not recommend for grass tent pitches. The areas for tents are sloping. Much better suited to caravans/motorhomes.

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От менеджера: Thank you for your review.
Just a quick point there is a large grassed area for tents without electric, you were a tent without electric, when you arrived you had the pick of the whole area as I think you were the first person or second to arrive and in this area there are parts sloping but also flat areas too which you could have chosen.
The site has been running now for nineteen years with lots of tents and happy guests, I must say I am surprised you did not say something to me when we said our goodbyes and I asked you if everything was alright.
Sorry you will not visit again.

Понравилось Lovely place to stay and quiet, apart from the sheep!

Good shower, plenty of hot water

Good locations

Great farmers' family.

Не понравилось Confusing office opening times. There was a notice on the door that the office is open but closed in the afternoon so that we couldn't get milk or ice cream because of the heat wave.

The information given was confusing.

The website said we could have a BBQ in a pan, not disposable, so we brought ours in, and they refused to let us have a BBQ! So we ended up using a stove with a grill to make a makeshift BBQ, as we bought BBQ meats, and we were very disappointed.

The field was sloped, so we couldn't keep our table flat to play games.

The supermarket is 10/12miles so it's best to call in before arriving!!

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От менеджера: Thank you for taking the time to review our site. We would just like to address a couple of your comments.

Regarding the office opening times, we do not state on the door any times nor that the office is open or closed in the afternoon, the only notice on the door is a contact number to call if there is no one in the office (at no point did you make any attempt to contact us with the phone number provided, had you done so, you would have been able to purchase anything you needed).

On arrival you were provided with a handout with all of the campsite information including places to shop and eat - we are not sure how this could be interpreted as confusing.

We would particularly like to address your comments on the bbqs, we do state on our website that during particularly hot and dry periods that bbqs and fire pits may not be allowed (I’m sure you would agree that this summer would fit those conditions) - for the safety of everyone staying on site and surrounding countryside we currently have a blanket ban on all fires and bbqs, may we also point out that Government guidance has also stated (there was an alert the weekend you stayed) that fires and bbqs should not be permitted during these extremely dry conditions.

Your final point regarding the supermarkets is actually incorrect, the nearest large supermarket is 9 miles away (Tesco Superstore) and there are a number of smaller local convenience stores less than 5 miles from the site (as mentioned on the information that you were provided with on arrival).

We are glad you enjoyed your stay.

Понравилось Location and peaceful placed to stay!!

Не понравилось The weather is not their fault!

Wish they would produce a proper map and instructions instead of typing up paper to make it more professional!

Lack of open office hours to get ice cream or wine if needed; visited 3 times, and the office was closed!

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От менеджера: Thank you for taking the time to review our site.

We are slightly confused as this is the same booking as the above review but your comments don’t seem to match. As we stated above, there is a notice on the door with a contact phone number if nobody is in the office, at no point did you make any attempt to contact us (your review above stated that the opening times were confusing yet this one states there are no open office hours).

Regarding the ‘paper’ this is not a case of trying to be professional, the purpose is to provide campsite information to guests (facilities, locations, WiFi information, wild swimming etc and places to eat, drink and shop - most guests find this helpful) on a handout that is readily available throughout their stay.

Thank you again for this review; however we note that you have also reviewed us twice, not sure whether you have confused with another campsite.

Thank you.

Понравилось This is a lovely campsite, it is really well looked after, the facilities are great.
The dog field is an absolute god send, i wish more sites could offer this.

Не понравилось Nothing !

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От менеджера: Thank you for your review, hope to welcome you again in the future.

Понравилось We were greeted at reception by a lovely young lady who was very helpful..gave us all neccessary information to make our stay so peaceful. Will showed us to our Pitch and made sure we had everything needed..
Very peaceful adults only place.
On saturday we fancied a swim in the lake and Pip the owner booked for me which allowed us to dive straight in (in our shorts and t shirts lol)
The facilities were very clean toilets showers smelt very fresh.
The huts look stunning with hot tubs and would def book in the future.
Pip informed us a sauna was being built in the near future. Essentials like icecream and toothpaste are available in the reception area.
Fab weekend enjoyed by everyone.

Не понравилось Nothing

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От менеджера: Thank you for your review, hope to welcome you again in the future.

Понравилось All of it, it was the best campsite we have ever been to

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