
Orcop, Херефордшир, Англия
Участок для палатки или для прицепа-палатки с травянистым покрытием с электричеством по запросу
Понравилось Lovely place to stay and quiet, apart from the sheep!
Good shower, plenty of hot water
Good locations
Great farmers' family.
Не понравилось Confusing office opening times. There was a notice on the door that the office is open but closed in the afternoon so that we couldn't get milk or ice cream because of the heat wave.
The information given was confusing.
The website said we could have a BBQ in a pan, not disposable, so we brought ours in, and they refused to let us have a BBQ! So we ended up using a stove with a grill to make a makeshift BBQ, as we bought BBQ meats, and we were very disappointed.
The field was sloped, so we couldn't keep our table flat to play games.
The supermarket is 10/12miles so it's best to call in before arriving!!
Рекомендую друзьям Хочу приехать опять
От менеджера: Thank you for taking the time to review our site. We would just like to address a couple of your comments. Regarding the office opening times, we do not state on the door any times nor that the office is open or closed in the afternoon, the only notice on the door is a contact number to call if there is no one in the office (at no point did you make any attempt to contact us with the phone number provided, had you done so, you would have been able to purchase anything you needed). On arrival you were provided with a handout with all of the campsite information including places to shop and eat - we are not sure how this could be interpreted as confusing. We would particularly like to address your comments on the bbqs, we do state on our website that during particularly hot and dry periods that bbqs and fire pits may not be allowed (I’m sure you would agree that this summer would fit those conditions) - for the safety of everyone staying on site and surrounding countryside we currently have a blanket ban on all fires and bbqs, may we also point out that Government guidance has also stated (there was an alert the weekend you stayed) that fires and bbqs should not be permitted during these extremely dry conditions. Your final point regarding the supermarkets is actually incorrect, the nearest large supermarket is 9 miles away (Tesco Superstore) and there are a number of smaller local convenience stores less than 5 miles from the site (as mentioned on the information that you were provided with on arrival). We are glad you enjoyed your stay.
Orcop, Херефордшир, Англия
Участок для палатки или для прицепа-палатки с травянистым покрытием с электричеством по запросу
Понравилось Location and peaceful placed to stay!!
Не понравилось The weather is not their fault!
Wish they would produce a proper map and instructions instead of typing up paper to make it more professional!
Lack of open office hours to get ice cream or wine if needed; visited 3 times, and the office was closed!
Рекомендую друзьям Хочу приехать опять
От менеджера: Thank you for taking the time to review our site. We are slightly confused as this is the same booking as the above review but your comments don’t seem to match. As we stated above, there is a notice on the door with a contact phone number if nobody is in the office, at no point did you make any attempt to contact us (your review above stated that the opening times were confusing yet this one states there are no open office hours). Regarding the ‘paper’ this is not a case of trying to be professional, the purpose is to provide campsite information to guests (facilities, locations, WiFi information, wild swimming etc and places to eat, drink and shop - most guests find this helpful) on a handout that is readily available throughout their stay. Thank you again for this review; however we note that you have also reviewed us twice, not sure whether you have confused with another campsite. Thank you.