Burhope Farm Campsite

A aimé Great location.
Toilet and shower block lovely and clean.
Lovely views.
Phone signal is terrible…I see this as a plus as I like to get away from technology when I’m camping.

N'a pas aimé Would not recommend for grass tent pitches. The areas for tents are sloping. Much better suited to caravans/motorhomes.

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A aimé Lovely place to stay and quiet, apart from the sheep!

Good shower, plenty of hot water

Good locations

Great farmers' family.

N'a pas aimé Confusing office opening times. There was a notice on the door that the office is open but closed in the afternoon so that we couldn't get milk or ice cream because of the heat wave.

The information given was confusing.

The website said we could have a BBQ in a pan, not disposable, so we brought ours in, and they refused to let us have a BBQ! So we ended up using a stove with a grill to make a makeshift BBQ, as we bought BBQ meats, and we were very disappointed.

The field was sloped, so we couldn't keep our table flat to play games.

The supermarket is 10/12miles so it's best to call in before arriving!!

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Réponse du gestionnaire : Thank you for taking the time to review our site. We would just like to address a couple of your comments.

Regarding the office opening times, we do not state on the door any times nor that the office is open or closed in the afternoon, the only notice on the door is a contact number to call if there is no one in the office (at no point did you make any attempt to contact us with the phone number provided, had you done so, you would have been able to purchase anything you needed).

On arrival you were provided with a handout with all of the campsite information including places to shop and eat - we are not sure how this could be interpreted as confusing.

We would particularly like to address your comments on the bbqs, we do state on our website that during particularly hot and dry periods that bbqs and fire pits may not be allowed (I’m sure you would agree that this summer would fit those conditions) - for the safety of everyone staying on site and surrounding countryside we currently have a blanket ban on all fires and bbqs, may we also point out that Government guidance has also stated (there was an alert the weekend you stayed) that fires and bbqs should not be permitted during these extremely dry conditions.

Your final point regarding the supermarkets is actually incorrect, the nearest large supermarket is 9 miles away (Tesco Superstore) and there are a number of smaller local convenience stores less than 5 miles from the site (as mentioned on the information that you were provided with on arrival).

We are glad you enjoyed your stay.

A aimé Location and peaceful placed to stay!!

N'a pas aimé The weather is not their fault!

Wish they would produce a proper map and instructions instead of typing up paper to make it more professional!

Lack of open office hours to get ice cream or wine if needed; visited 3 times, and the office was closed!

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Réponse du gestionnaire : Thank you for taking the time to review our site.

We are slightly confused as this is the same booking as the above review but your comments don’t seem to match. As we stated above, there is a notice on the door with a contact phone number if nobody is in the office, at no point did you make any attempt to contact us (your review above stated that the opening times were confusing yet this one states there are no open office hours).

Regarding the ‘paper’ this is not a case of trying to be professional, the purpose is to provide campsite information to guests (facilities, locations, WiFi information, wild swimming etc and places to eat, drink and shop - most guests find this helpful) on a handout that is readily available throughout their stay.

Thank you again for this review; however we note that you have also reviewed us twice, not sure whether you have confused with another campsite.

Thank you.

A aimé This is a lovely campsite, it is really well looked after, the facilities are great.
The dog field is an absolute god send, i wish more sites could offer this.

N'a pas aimé Nothing !

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Réponse du gestionnaire : Thank you for your review, hope to welcome you again in the future.

A aimé We were greeted at reception by a lovely young lady who was very helpful..gave us all neccessary information to make our stay so peaceful. Will showed us to our Pitch and made sure we had everything needed..
Very peaceful adults only place.
On saturday we fancied a swim in the lake and Pip the owner booked for me which allowed us to dive straight in (in our shorts and t shirts lol)
The facilities were very clean toilets showers smelt very fresh.
The huts look stunning with hot tubs and would def book in the future.
Pip informed us a sauna was being built in the near future. Essentials like icecream and toothpaste are available in the reception area.
Fab weekend enjoyed by everyone.

N'a pas aimé Nothing

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Réponse du gestionnaire : Thank you for your review, hope to welcome you again in the future.

A aimé Great layout & location. Warm hospitality & welcome with good details of site Reg’s, local amenities & pubs etc.
Clean shower/toilet facilities.

N'a pas aimé N/a

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Réponse du gestionnaire : Thank you for your review, hope to welcome you again in the future.

A aimé Everything !!! beautiful scenery quiet and peaceful
Loved the adult only site you could hear all the lovely wildlife and farm noises.
Pip the owner very welcoming
Will then showed us the site and was lovely to chat to.
Wild water swimming a real must in this hot weather
Facilities spotless and clean
Would definitely go back
Pip very accommodating and easily sorted an extra night...we didn't want to leave!
JUST tips:
Phone coverage not great but the WiFi available was great ... nominal fee we paid £5 per device for 72 hrs. Well worth it as I'm with Vodafone and got no coverage at all
£5 for hr wild water swimming in the lake so remember your bathers ! Lovely experience if you are not afraid to swim with the carp
Little bit of a walk to the toilets from electric tent pitch so we had portable toilet ..definitely worth taking if you don't want the long nightly walk
Electric hook ups are a little way from your site pitches so make sure you have a long lead 25 metre or so

N'a pas aimé No dislikes...Loved it

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Réponse du gestionnaire : Thank you for your review, hope to welcome you again in the future.

A aimé Loved our weekend staff were amazing
Very friendly and welcoming
Shower blocks and toilets were spotless
Loved the wild swimming experience
Pippa the owner dealt with a very difficult situation with a difficult customer in a good professional manner I would highly recommend this stay and looking forward to booking again in the near future 😊😊😊

N'a pas aimé None

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Réponse du gestionnaire : Thank you for your review, hope to welcome you again in the future.

A aimé Lovey campsite, quiet, and in beautiful countryside. The toilet and shower block were kept very clean. The staff were very friendly and helpful.
Although this was adjacent to a working farm we weren't disturbed by too much noise and in fact what little farm noise we heard enhanced our stay in the countryside.

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A aimé Lovely location, picturesque and quiet whilst being close to all the places we wanted to visit.
Amenities were great, clean well appointed and the pitches were large.
Hosts couldn’t have been more friendly, present and helpful.
The adult only element was amazing we would certainly recommend and look to return in the future.
Fabulous few days, thanks Pip

N'a pas aimé Nothing.

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