Cotswolds Camping

Gostou Lovely site, well maintained with clean facilities and friendly staff

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Do gestor: Thankyou for your review

Gostou Great pitch, loved the fact we had water at the side of us. Electric hook up. Lovely pitch. Loved we could hire a fire pit..

Não gostou Nothing ..

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Do gestor: Glad you enjoyed your stay and thankyou for your review. The café is brilliant...

Gostou A Nice location which was spacious and situated in nice place to see the cotswold and very relaxing. The warden was friendly and welcoming. The pod was no frills but it was comfortable with a kettle and heater two mattresses inside. It was quiet in the park so this was also great because we didn't have to queue or wait around to use the toilets or anything else on site. The toilets were basic but clean and functional.

Não gostou Consent cold water in the disabled toilet. Tap was leaking in the kitchen which resulted in we floor. Lots of bugs ! in the pods but after we are in the countryside on a warm day.

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Do gestor: Thankyou for your review Hassan , were glad you enjoyed your stay....at some point in the near future were hoping to supply some bug repellent candles with all the accommodations as we seem to have an influx of ladybirds this year. The kitchen tap gets used so much that it has developed a leak, were on the case to get this replaced.

Gostou Spacial pitches! attentive staff! Need to learn how to light a fire better for fire pit! Too exhausted by the time husband finally managed it🙄

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Do gestor: Thanks for your review Louise , we've made so much effort this year to get the place looking beautiful , upgrading the facilities and employing more staff to make the customer experience even better. I know the wardens usually buzzing around here there and everywhere but in the future give him a text and he will make time to show you how to get a fire going straight away. He's a bit of an expert now haha..glad you had a lovely time.

Gostou It was in a convenient location for our needs and had availability during the Easter week.

Não gostou eMailed owner 3 times in the weeks before my stay to establish the EHU facilities and what length of cable would be required. Finally received an answer the evening before I was scheduled to check-out. Unacceptable to me. If their cancellation policy was anything other than "no refund", that would have been less of a problem. An expensive lesson for us.

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Do gestor: Peter it states directly on the website to bring a 25m cable. We receive hundreds of emails per day, we action them as soon as we can. Most of our emails are related to bookings and sometimes due to the sheer volume of emails we receive some get overlooked. Every week typically on a Sunday or Monday when the campsite is quiet the warden will go through the entire list of emails. That's when yours would of been picked up. Our cancelation policy is clear, we don t give refunds but will issue credit notes which are valid for a year or more the dates of a booking if seven days notice is given. Other that that I can only assume you had a nice stay and enjoyed the facilities.

Gostou Very helpful staff who gave instructions when I rang concerned I may not get to the site before 8pm.
Beautifully quiet, spotless facilities

Não gostou Nothing!

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Do gestor: Thanks Lynne and thankyou for letting us know you'd be arriving a little later than expected. Were always more than happy to give good directions when we have the notice.

Gostou The location

Não gostou No one to greet us as we came in and no direction as where to stay , the toilets were dirty and in the women’s there was no toilet paper all weekend .

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Do gestor: unfortunately Benjamin , you never gave us an estimated time of arrival. When you give us this information which doesn't have to be precise it means we can plan the day accordingly. Our check in times are from 12 O'clock all the way up until 8pm. Its impossible to have someone stationed in reception for that entire length. When you called I was 5 minutes down the road at the local shop buying cleaning supplies. I did come and great you afterwards. The toilets were not dirty whatsoever, in fact just opening they are sparkling with not a single mark anywhere. Obviously when it rains your going to get mud on the floor but this is cleaned at least twice per day. Every single customer is advised to bring their own toilet roll as the paper often gets pulled out from the dispenser. The four other customers on site during have left positive reviews highlighting the cleanliness of the toilets

Gostou I went early in the season so didn’t expect everything to be bustling, I was greeted, shown around and taken to my lot, very spacious. Shower and toilets were clean. Hot water wasn’t an issue, kitchen area was a great idea with microwaves and fridges. I had a great time.

Não gostou Nothing was an issue for me.

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Do gestor: Thanks for your review. We love receiving all reviews , it gives us the motivation to keep evolving and even negative reviews show us where we can improve.

Gostou Second stay here. Such a great site!

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Do gestor: Thanks for your review Josh, that's one thing we do extremely well. Year upon year building upon the facilities to make the campsite experience even better. A little secret, soon were going to have a wood fired sauna and cold plunge shhhhhhh!!!

Gostou Very spacious gravel pitch as the season is just starting.Didnt really have time to explore as we arrived in the dark,but in the morning it looked lovely.
The site was very clean too.
We were greeted at reception by a friendly chap .We did not use the showers or visit shop this time.

Não gostou We could hear the road traffic early morning and somebody started up a very loud generator early hours.

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Do gestor: Oooh that generator is Thames water down the road, fortunately they've finished their work now. Thanks for your review